I am so happy with my order from gourmet pantry.Delivery was fast and food was beautifully packed.I had variety of snack foods and they all look delicious. Jen’s biscuits are so delicious, highly rec... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We have appreciated the convenience and the quality of the meals from Gourmet Pantry . It was recommended to us by a neighbour who is on his own. I have been involved in food preparation as a consum... See more
i have purchased the tart cases from many different places and they always turn up chipped and broken. The gourmet pantry package delicate items with so much care and include a note letting Australia... See more
Company replied
Exceptional online service as usual, my Dad loves his hampers of special treats he wouldn't normally be able to buy as an 86 yr old pensioner. I love being able to spoil him from a distance and the se... See more
Company replied
Company details
- Gift Basket Store
- Corporate Gift Supplier
- Gift Shop
- Gourmet Grocery Store
- Hobby Store
- Online Food Ordering Service
Written by the company
The Gourmet Pantry was founded by Australian foodies to help bridge the gap between gourmet food distributors and the people who enjoy their products. We are exclusively online to keep the prices of our products low, and so we can supply Australia's best food brands to customers wide across the nation! We supply only Australia's best brands. Today, we represent household names like Ernest Hillier Chocolates and Valley Produce Company, as well as regional Australian brands such as The Regimental Condiment Company. We also venture up to the Mediterranean coast to supply Italy's favourite one-pot gourmet meals from Tiberino.
Contact info
2 Sawmills Way, 3228, Torquay, Australia
- 1300 936 406
- info@thegourmetpantry.com.au
- thegourmetpantry.com.au
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Just what I needed and quick delivery…
Just what I needed and quick delivery and great packaging
February 21, 2025
Reply from The Gourmet Pantry
Thank you for you lovely review, Amanda. We're glad your order arrived safely. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Tracy, we're so happy to hear your gift was well received. Thank you for your kind words and choosing The Gourmet Pantry. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Jane, thank you for your wonderful 5-star review. We're glad your gift arrived in a timely manner. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Fabulous service and phone call before…
Fabulous service and phone call before re a card and exceptionally fast delivery. The recipients were theilled
February 18, 2025
Reply from The Gourmet Pantry
Thank you, Julie, for your wonderful review. We're so happy to hear your gift was well received. Thank you so much for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Beautiful ingredients with excellent…
Beautiful ingredients with excellent service. Would recommend this company to everyone.
February 15, 2025
Reply from The Gourmet Pantry
Rebecca, thank you for your wonderful review. We're happy to hear you've enjoyed the range of gourmet you've selected. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
I was very impressed with the packaging and presentation.
I was very impressed with the packaging so nicely presented. I am also happy with the products I ordered and their flavours. Thank you
February 16, 2025
Reply from The Gourmet Pantry
We're so happy to hear you're enjoying the Ottolenghi products - they're a favourite here too. Thank you for your fantastic 5-star review and choosing The Gourmet Pantry. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Great range of options
I chose because it was in the local area. They provided a range of options. I chose the sweet hamper which was well received by the recipient. I was happy with the service.
January 19, 2025
Reply from The Gourmet Pantry
Thank you so much, Cath, for your lovely review. We're thrilled to hear your gift was well received. Thank you for choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team.
Beautiful Hamper
Hamper ordered and delivered in good time. The contents were beautiful and all complemented each other. The presentation box was also beautiful. Thank you so much.
February 15, 2025
Reply from The Gourmet Pantry
Leona, we're thrilled we were able to assist you with your gifting! Thank you for your wonderful review and choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team.
Highly recommended
Great communication, beautiful product as described. Highly recommended!
January 31, 2025
Reply from The Gourmet Pantry
Thank you, Anne, for your lovely review. We hope you very thoughtful gift was enjoyed. Thank you for choosing The Gourmet Pantry, and we hope to assist you again soon.
Sarah - The Gourmet Pantry Team.
great experience…
Iam from perth found the staff member very helpful on the phone the hamper arrived when expected and it made my god daughters birthday. Highly recommended Great service
February 12, 2025
Unprompted review
Reply from The Gourmet Pantry
Thank you for taking the time to leave such a lovely review, Jocelyn. We're happy to hear your gift was well received. Thank you for choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team.
Delivered pronto
Delivered pronto, everything in top condition and my guests loved everything I served them. A great experience as always.
January 29, 2025
Reply from The Gourmet Pantry
Glenys, thank you for your wonderful review. We're happy to hear everything arrived safely and was enjoyed. Thank you again for choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team
Very happy with service and product
Very happy with service and product. Will definitely use The Gourmet Pantry again. Highly recommend!
January 27, 2025
Reply from The Gourmet Pantry
Toni, thank you for the lovely review. We're happy to hear you had 5 star service and the gift was a hit. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Well I'm in regional Western Australia…
Well I'm in regional Western Australia and the delivery was in excellent condition and arrived in much less than a week. All if my order has given me such joy to work thru my recipes for business
Excellent customer service too 😃
January 27, 2025
Reply from The Gourmet Pantry
Thank you for your wonderful review, Kellee. We're very happy to hear you've had 5 star service and delivery. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
It was a complete pleasure dealing with…
It was a complete pleasure dealing with you. Thank you
Robyn Newton
January 25, 2025
Reply from The Gourmet Pantry
Thank you for your wonderful review, Robyn. We were happy to assist you with your gifting. Thank you for choosing The Gourmet Pantry and we hope you assist you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
We're happy to hear your gift arrived safely, Graham. Thank you for your lovely review and choosing The Gourmet Pantry. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
The sauce.
Couldn’t be more helpful if they tried.
Unbelievable service.
Didn’t have the sauce I wanted in stock.
Moved stock over from the kitchen to the pantry in minutes and I got my sauce.
Out standing.
January 23, 2025
Reply from The Gourmet Pantry
Thank you for your wonderful review, Paul. We were very happy to assist you with your Glasseye Creek products. Enjoy! Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
AVAILABILITY
MY PRODUCT, PREVIOUSLY PURCHASED FROM COLES & WOOLWORTHS, WAS NO LONGER READILLY AVAIALABLE FROM THOSE STORES. A FRIEND SUGESTED I TRY GOURMET PANTRY AND YOU WERE ABLE TO MEET MY NEED.
January 23, 2025
Reply from The Gourmet Pantry
Ron, we're so glad we could help you with sourcing the Confileta pastry shells. Thank you for your kind words and choosing The Gourmet Pantry. We look forward to assisting you soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Thank you, Geoff. We're thrilled you're enjoying your wine glasses, and they arrived safely. Thank you for choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team.
Wonderful gift ordered from the US!
I am in the US and I wanted to send a happy get well gift to a friend in Australia who loves wine, beer and gourmet snacks. Given that the cost and safety of shipping wine across the pond would be high, I searched on the web for companies in Australia to order from. I was thrilled to find Gourmet Pantry, as I particularly liked the diverse and attractive hamper packages. I wasn't searching for the cheapest option, but one that showed value while providing an impressive and enjoyable gift for my friend, and GP's options looked to be at the highest quality yet with reasonable price. I found the ordering process to be pretty easy, and my friend was thrilled with the gift. I will certainly order from them again, and look forward to partaking myself on my next trip to Oz! Thank you!
January 22, 2025
Reply from The Gourmet Pantry
Alfred, thank you for your very kind words from the US. We're so happy we could make your gifting easy. We hope you can enjoy some of our treats soon. Thank you for choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team.
Yummy unique products
Yummy unique products. Quick delivery. Well wrapped and presented. Happy me. Otto Lenghi Harrissa already eaten and new order placed 😀
January 18, 2025
Reply from The Gourmet Pantry
Karin, thank you for your fantastic review. We're glad to hear you're enjoying the Ottolenghi range. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
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