I am so happy with my order from gourmet pantry.Delivery was fast and food was beautifully packed.I had variety of snack foods and they all look delicious. Jen’s biscuits are so delicious, highly rec... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We have appreciated the convenience and the quality of the meals from Gourmet Pantry . It was recommended to us by a neighbour who is on his own. I have been involved in food preparation as a consum... See more
i have purchased the tart cases from many different places and they always turn up chipped and broken. The gourmet pantry package delicate items with so much care and include a note letting Australia... See more
Company replied
Exceptional online service as usual, my Dad loves his hampers of special treats he wouldn't normally be able to buy as an 86 yr old pensioner. I love being able to spoil him from a distance and the se... See more
Company replied
Company details
- Gift Basket Store
- Corporate Gift Supplier
- Gift Shop
- Gourmet Grocery Store
- Hobby Store
- Online Food Ordering Service
Written by the company
The Gourmet Pantry was founded by Australian foodies to help bridge the gap between gourmet food distributors and the people who enjoy their products. We are exclusively online to keep the prices of our products low, and so we can supply Australia's best food brands to customers wide across the nation! We supply only Australia's best brands. Today, we represent household names like Ernest Hillier Chocolates and Valley Produce Company, as well as regional Australian brands such as The Regimental Condiment Company. We also venture up to the Mediterranean coast to supply Italy's favourite one-pot gourmet meals from Tiberino.
Contact info
2 Sawmills Way, 3228, Torquay, Australia
- 1300 936 406
- info@thegourmetpantry.com.au
- thegourmetpantry.com.au
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Gourmet Pantry review
the products arrived promptly, and the customer service was friendly and helpful
November 21, 2024
Reply from The Gourmet Pantry
Thank you for you very kind words, Dale. We're happy everything went smoothly. We look forward to assisting you again in future.
Sarah - The Gourmet Pantry Team.
Easy to order and delivery in good time.
November 21, 2024
Reply from The Gourmet Pantry
Thank you, Sok. We're happy to hear your order arrive in a timely manner. We look forward to assisting you again in future.
Sarah - The Gourmet Pantry Team
Reply from The Gourmet Pantry
Thank you, Darrell, for your fantastic review.
Sarah - The Gourmet Pantry Team.
Great communication
A wide variety of choice to choose from to make up a special hamper.
The cooking sauces are a great time saver and very useful for busy people.
The time frame taken to deliver my parcel to the recipients was very impressive and it was a lovely surprise early Christmas gift for them.
The Gourmet Pantry sent out regular email updates on the status of my purchase and regarding the delivery date.
November 21, 2024
Reply from The Gourmet Pantry
Freni, we're so happy to hear you had fun selecting from our range. We do hope your gift was enjoyed and look forward to assisting you again in future.
Sarah - The Gourmet Pantry Team.
Delicious unusual gifts
These items are a Xmas gift so I can’t say how they taste. Prompt delivery & seamless ordering, I will definitely reorder after the Xmas rush
November 20, 2024
Reply from The Gourmet Pantry
Thank you so much for your lovely review. We hope the lucky recipients enjoyed their surprise. We look forward to assisting you again in future.
Sarah - The Gourmet Pantry Team.
Timely and well packed items
Always lovely when I receive an order from The Gourmet Pantry, items are always well packed, sent quickly and always updated. Have purchased Lakrids a few times with them
November 20, 2024
Reply from The Gourmet Pantry
Thank you for your ongoing support, Cheryl. It's lovely to hear you've had another great experience shopping with us. We look forward to assisting you again in future.
Sarah - The Gourmet Pantry Team
Reply from The Gourmet Pantry
Thank you, Brad, for your kind feedback. We're happy to hear you had a 5-star experience with us. We look forward to assisting you again in future.
Sarah - The Gourmet Pantry Team
Reply from The Gourmet Pantry
Bree, thank you for your lovely review. We're so happy to hear you had a 5-star experience with us. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Fast delivery and quality products
November 5, 2024
Reply from The Gourmet Pantry
We're so happy to hear your items arrived quickly, Karen. Thank you for your wonderful review and choosing The Gourmet Pantry. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Hi Paul, so glad to hear you've had a 5-star experience shopping with us. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Jackie, thank you for your wonderful review. We're happy you had a wonderful eperience shopping with us. Thank you for choosing The Gourmet Pantry.
Sarah - The Gourmet Pantry Team.
Easy to do business with and received…
Easy to do business with and received goods very promptly
November 3, 2024
Reply from The Gourmet Pantry
Dawn, thank you for your lovely 5-star review. We're so happy you had a great shopping experience with us. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Very happy customer
The food is delicious and it was delivered quite quickly. As one item was awaiting delivery from their supplier, it was great to receive a phone call asking whether my order was urgent or whether I wanted to wait for the whole order. I felt that this company was really communicating with their clients and that I mattered to them. Great work.
October 29, 2024
Reply from The Gourmet Pantry
Jane, thank you for your fantastic review. We're glad you had a 5-star experience shopping with us. Enjoy all your gourmet treats and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Best chutney tasted so far
We originally had some in a hamper a couple of Christmas ago and since then have made an order or two.
This recent order we also picked out the mint jelly and the Dijon mustard to try and an extra jar of the fruit chutney which is my favourite by far.
We are keeping them until Christmas time to enjoy with the family
October 29, 2024
Reply from The Gourmet Pantry
Thank you, Betty for your kind words. You've definitely picked some great additions to the Christmas table. We hope you enjoy on the day and look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Refreshing
It was refreshing to find Christmas crackers that were a unique change from the usual ones. Ordering was easy, I received confirmation right away, and the delivery was quick. Best of all, it was made in South Africa.
October 29, 2024
Reply from The Gourmet Pantry
Thank you for your wonderful review, Tania. The Mistletoe & Merry range of crackers are certainly beautiful. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Sharmini, thank you for your kind words. We're happy to hear delivery was prompt. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Best wine glasses I’ve had
October 20, 2024
Reply from The Gourmet Pantry
Thank you for such a wonderful review of the Savor wine glasses, Stephen. So glad to hear they arrived safely. We look forward to assisting you again soon.
Sarah - The Gourmet Pantry.
Reply from The Gourmet Pantry
Jill, we're very happy to hear you had a 5-star experience. Thank you for choosing The Gourmet Pantry and we look forward to assisting you again soon.
Sarah - The Gourmet Pantry Team.
Ordering and deliver went without a…
Ordering and deliver went without a hitch.
The recipients were delighted.
October 18, 2024
Reply from The Gourmet Pantry
Barbara, thank you for your wonderful review. We're delighted to hear the recipients enjoyed their very thoughtful gift. Thank you for choosing The Gourmet Pantry, and we look forward to assisting you again in the future.
Sarah - The Gourmet Pantry Team.
Reply from The Gourmet Pantry
Hi Erikah,
We are so glad to here this, Enjoy!
Georgie
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