I have used the grumpy Goblin several times now. Buying both Yu gi oh and pokemon products and I would highly recommend as they have great customer service and respond quite quickly to messages. I... See more
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The Grumpy Goblin is my LGS and therefore my go to for anything MTG or Pokémon. Everyone at The Grumpy Goblin is absolutely lovely and more than happy to help with any inquiries you may have about all... See more
Amazing place, usually got what you are needing. If not they are always happy to get it in for you. Staff are friendly, especially Chip, knowledgeable and always up for helping you out. Helpful, handy... See more
A great venue - staff are always extremely welcoming and helpful. Playing environment is bright and comfortable and other players are pleasant and friendly. The shop has had a much needed makeover dur... See more
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Great shop
The guys here at the grumpy goblin are superb, always happy to help even the most annoying newbie
My Son loved it
Always a very agreeable customer…
Always a very agreeable customer experience from The Grumpy Goblin. Fast hassle free and very polite.
Great staff, Great Community!!!!
Great staff, great community. Shop is clean and nice, playing space downstairs is big and well maintained. My favourite YuGiOh locals in kent
Luke and Lewis are legends
Ramsgate -good shop and service in a underrated town
Friendly , knowledgeable team
Good products for 18th Birthday
Pre ordered the Uta starter deck and…
Pre ordered the Uta starter deck and received it very quickly after its release.
Great service
Great service, lovely employees and the product arrived in a swift manner
Competitive price, rapid availability
Ordered Commander deck on preorder. Mega competitive price. Order arrived and available earlier than expected (at pre release time, rather than full set release). Excellent, smooth service - definitely looking to the Grumpy Goblin for future purchases.
All round awesome
Always helpful and nothing is too much trouble. Great events too!!!
The Grumpy Goblin is the best gaming…
The Grumpy Goblin is the best gaming shop in Kent. The staff are all super friendly and welcoming, they are always happy to help people get what they need for the games they love. They have created a home from home for many people. I would recommend Grumpy Goblin to all who love games and want to join a welcoming growing community.
Excellent all round
Easy ordering, good communication and prompt delivery, would use them again.
I placed an order last Friday to…
I placed an order last Friday to collect and never heard anything. I have bought the product elsewhere so I would just like to get my money back now..
Fast delivery
Easy to order
Easy to order, delivery was super fast came the next day. Was kept up to date. Will definitely order again soon.
Outstanding customer service from staff
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