I have used the grumpy Goblin several times now. Buying both Yu gi oh and pokemon products and I would highly recommend as they have great customer service and respond quite quickly to messages. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Grumpy Goblin is my LGS and therefore my go to for anything MTG or Pokémon. Everyone at The Grumpy Goblin is absolutely lovely and more than happy to help with any inquiries you may have about all... See more
Amazing place, usually got what you are needing. If not they are always happy to get it in for you. Staff are friendly, especially Chip, knowledgeable and always up for helping you out. Helpful, handy... See more
A great venue - staff are always extremely welcoming and helpful. Playing environment is bright and comfortable and other players are pleasant and friendly. The shop has had a much needed makeover dur... See more
4.8
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a friendly good service
Always a friendly good service , would recommend to anyone who enjoys card games
November 12, 2023
Always friendly and helpful
November 8, 2023
Best Shop in Ramsgate.
Best shop in Ramsgate.
Super friendly and safe space.
Very friendly to disabled people.
Lovely staff, lovely space to shop or play games.
Really nice atmosphere here, always.
It is my favourite place to be.
October 21, 2023
Unprompted review
Helpful customer sales team (thank you Lewis)
I made a mistake with an order I placed and got an almost immediate reply with lots of helpful advice. They helped resolve my issues and were extremely nice. I would love to shop again with them.
October 6, 2023
One of my favourite LGS stores
One of my favourite LGS stores in the south east, super friendly environment for commander with good mix of decks at various powers love it.
June 27, 2023
Easy to order and very friendly staff.
Easy to order and very friendly staff to help with purchases. Great store for playing and buying all sorts of games. Check out the games nights on the website.
May 9, 2023
I ordered something from the online…
I ordered something from the online store. To then have my order canceled. Money has been refunded but I have had no explanation and the email address on the website does not work. Not the best service!!!
May 3, 2023
im very happy with my purchase
im very happy with my purchase, and it came in only a couple of days
March 22, 2023
Lewis and the team are the best place…
Lewis and the team are the best place to stop for all your gaming needs. Either in Ramsgate or Dover. Choose no other shop.
March 16, 2023
Really pleased with the service
Really pleased with the service! The purchased item was competitively priced, arrived very quickly and was wrapped well. I will definitely look to use The Grumpy Goblin again.
January 31, 2023
Great Store with great service
Everytime I go in or online I get fantastic service. Even delivery's are fast and secure!
January 26, 2023
A very happy customer.
The Grumpy Goblin had a game I was after at by far the best price, cheapest postage and quick delivery just before Christmas too.
December 22, 2022
Love this shop
So helpful. Nothing is too much trouble. Very friendly staff. A great variety of products and very reasonably priced. Love this shop .
December 12, 2022
Excellent service
Pokémon collection boxes arrived with super fast delivery, excellent packaging and great prices!
October 23, 2022
Nice price ...
Nice price ...! Good to be able to order from abroad ... Very reassuring ...homesick now! 😀
September 10, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.