The Hair Guys Reviews 

77
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

10/10 reliable product Bought minoxidil 5% liquid solution on a few occasions, more than satisfied with the service and the product. There are fake products, but The Hair Guys are completely legi... See more

Company replied

Rated 5 out of 5 stars

Easily the best value, genuine minoxidil in the UK. Delivery was in a few days even though I ordered on a weekend, tracked and super professional. Did all the standard checks for whether its rea... See more

Company replied

Rated 5 out of 5 stars

The product was delivered before the stated date and the whole experience was very easy to use. No messing around with stupid questionnaires.

Rated 4 out of 5 stars

Received fast. I.was concerned with being fake amd after the basoc check on product number, odour, crystallization and stick strength, it seems original.

Company replied

Company details

  1. Beauty Product Supplier
  2. Hair Product Store

Written by the company

The Hair Guys, trusted by thousands, supply you with only GENUINE High Strength 'Kirkland Signature', 'Member's Mark', and 'QGain' Minoxidil Solutions (5%), sourced directly from the States, sent to you from the UK, so no long wait. *** The More you buy, the cheaper it is. *** Plus, we send your purchases totally FREE via 48 hour 'Tracked and Signed For' delivery, with same day dispatch. *** Always long expiry dates. *** Discrete Packaging. *** Totally secure online payment. *** We import it so you don't have to. *** The Hair Guys also offer reduced prices with our 'The Hair Guys Club'. *** Every time you spend, you earn points, then you can redeem those points against purchases - making the whole experience even greater value!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

77 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(77)

14 reviews in the last 12 months

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Rated 1 out of 5 stars

I didn’t receive my parcel i don’t…

I didn’t receive my parcel i don’t understand was going on ?
And i had bad experience with you guys

May 3, 2025
The Hair Guys logo

Reply from The Hair Guys

See link below:

https://www.royalmail.com/track-your-item#/tracking-results/TQ818488356GB

Royal Mail tried to deliver twice, but customer not in either time. Customer then left negative review. We intervened and told the customer that they had to be in for the 3rd attempt or the Royal Mail would return it to us. They were in for the 3rd attempt and received their order.

We asked if they'd be kind enough to remove the negative feedback as it wasn't our fault, but they have declined to do so.

***We send ALL orders by Royal Mail 24/48hr Tracked delivery***

Rated 1 out of 5 stars
The Hair Guys logo

Reply from The Hair Guys

Order received 11:22, Saturday 01/03/2025
Order Dispatched 12:04 Saturday 01/03/2025

Client forgot to provide house number, had to text them for info.

Tracking link sent 12:04 01/03/2025:

https://www.royalmail.com/track-your-item#/tracking-results/TQ707037494GB

(post code: HD3 4HA)

Order delivered by Royal Mail at 10:03 Tuesday 04/03/2025, Royal Mail even provided a photograph of order being delivered.

Received critical Trust Pilot review 08/03/2025.

Contacted client 08/03/2025 to confirm delivery.

No response to date.

Order was processed and delivered to address provided in good time.

Rated 5 out of 5 stars

Very good company

Very good company. They offer a very good product. You will definitely see beard growth. I started seeing growth in 2 months

November 29, 2024
Rated 5 out of 5 stars

Delivery by The Hair Guys

Yesterday, I purchased the Minoxidil from The Hair Guys, and the experience was excellent. They provide genuine high-strength Minoxidil sourced from the USA which I wasn't able to do without a long wait. Pricing is competitive, with discounts for bulk purchases and free delivery. My order arrived within 24 hours in discrete packaging with a long expiry date, reassuring me of its authenticity and freshness. I’m optimistic about the product's effectiveness and look forward to the results. Highly recommended for anyone seeking authentic Minoxidil with fast and reliable service!

November 27, 2024
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