TheHammock Reviews 

998
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The photograph showed it with cushions but in tiny writing somewhere separate it says no cushions. We were tricked by this unfair advertising and paid too much for half of what we thought was going to... See more

Company replied

Rated 5 out of 5 stars

Have you ever tried to buy a hammock support in Canarias? Don't try it, no one can supply it (not available for the region) and internet based shops do not deliver "overseas". One exception: Hamac... See more

Company replied

Rated 5 out of 5 stars

Excellent hammock and beautifully made. Love that it comes in its own bag. Really sturdy and it fits two perfectly. Highly recommend the craftsmanship on this beautiful hammock. The colours are incred... See more

Company replied

Rated 5 out of 5 stars

I am giving 5 stars for their customer service. Unfortunately the hammock was too long for my stand! All I had to do was request a Return Label and take it the package to the local Post Office. Th... See more

Company replied

Company details

  1. Outdoor Furniture Store
  2. also in
  3. Children's Furniture Store
  4. Furniture Manufacturer
  5. Furniture Store
  6. Garden Furniture Shop
  7. Sofa Store

Written by the company

The Hammock have been offering hammocks and hanging chairs at the best prices since 2003. Reliability, good service and high quality are paramount for us. The Hammock allows you to order a hammock online quickly, easily and cheaply. Exchanges and returns are no problem for us - they're even free of charge! We do everything we can to make your hammock purchase as pleasant and straightforward as possible. TheHammock trade under the following domain names: https://www.DeHangmat.nl https://www.DeHangmat.be https://www.DieHängematte.de https://www.DieHängematte.at https://www.DieHängematte.ch https://www.MyHamac.fr https://www.MyHamac.be https://www.AmacaOnline.it https://www.DenHaengekoje.dk https://www.TheHammock.co.uk https://www.TheHammock.com https://www.TheHammock.ie https://www.LaHamaca.es https://www.HangmattaButik.se https://www.RedeDeDescanso.pt https://www.MinunRiippumattoni.fi https://www.MojHamak.pl https://www.MojeHoupaciSite.cz


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

998 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(998)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blanket for Mammock

Already have the Mammock and purchased this because it's the same colours. Nice to use when it's a bit coulder.

August 7, 2022
TheHammock logo

Reply from TheHammock

Hello Henk,
Thanks for the awesome review! Have a great time in your new hammock!

Rated 5 out of 5 stars

Hammock support

Have you ever tried to buy a hammock support in Canarias? Don't try it, no one can supply it (not available for the region) and internet based shops do not deliver "overseas".
One exception: Hamaca Mania.
Quick response, correct and on time delivery and good quality.
Something to keep in mind!

August 4, 2022
TheHammock logo

Reply from TheHammock

Hello Sr. Jacob,
Thank you so much for taking the time to leave such kind of review! We can't wait to see you on your next shopping.

Rated 5 out of 5 stars

Good experience

Good experience. Delivered on time. High quality product. Very comfortable. Totally satisfied.

July 29, 2022
TheHammock logo

Reply from TheHammock

Hello Imma,
We are happy to hear you had a positive shopping experience. Thank you so much! Have a great time :)

Rated 4 out of 5 stars

The hammock is really nice! Do use a 12mm drill, not 14!

The hammock is really nice!
The only thing I was not too happy about is that I bought a 14mm drill according to the description, drilled a hole and then found out it was way to big. It should have been a 12mm drill instead. So please change the description.

July 28, 2022
TheHammock logo

Reply from TheHammock

Hello Hanneke,
Thank for sharing your feedback. We strive to provide the best experience we can for our customers. Please feel free to reach out with any further comments and concerns so that we can make your experience a better one.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Super fast..

July 24, 2022
TheHammock logo

Reply from TheHammock

Hello Andrew,
We appreciate you for taking the time to share your feedback. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very comfortable

The hammock came very quick. I was able to put together the stand very fast and the instructions for assembly were easy to understand and follow.
The hammock is very comfortable and my son and I love it.

July 22, 2022
TheHammock logo

Reply from TheHammock

Hello Anne,
We're grateful that you love your new hammock. Thank you for the awesome feedback! Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Top quality Hammock

Top quality Hammock, delivery was quick also. Recommended!

July 21, 2022
TheHammock logo

Reply from TheHammock

Hello Adam,
We are incredibly grateful that you took the time out to leave us a 5-star review. Have a great day!

Rated 1 out of 5 stars

When you buy holders for the hammock

When you buy holders for the hammock. Of course you will need two of them. I couldn't find anywhere if its a one piece or if it are two.

It makes sense to sell them in sets of two. But you guys don't do that. And trick people into buying just one piece when obiously you need two pieces to hang you hammock on.

For this trick I will never buy anthying at your website.

July 14, 2022
TheHammock logo

Reply from TheHammock

Hello Bob,
Thank you for your review. We sell them separately because a lot of people only need one. Kind regards Maurits

Rated 4 out of 5 stars

Great Hammock but quality controll…

Great Hammock but quality controll should be better.

the screws where not all the correct size (a few where realy dificult to tighten because it was just long enough (or not long enough) and we had to buy a second retaining ring because one screw was to long.

but after spending 5 euro in the tool shop we realy enjoy the end product

July 5, 2022
TheHammock logo

Reply from TheHammock

Hello Marnix,
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. Moving forward please feel free to reach us for any concerns so that we can make your experience a better one. We hope to serve you again in the future!

Rated 5 out of 5 stars

Excellent hammock and beautifully made

Excellent hammock and beautifully made. Love that it comes in its own bag. Really sturdy and it fits two perfectly. Highly recommend the craftsmanship on this beautiful hammock. The colours are incredibly vivid and we are delighted with it

July 5, 2022
TheHammock logo

Reply from TheHammock

Hello Linda,
Thank you so much for leaving an excellent rating. We really appreciate you for being an awesome customer. Have a great day in your new hammock!

Rated 1 out of 5 stars

Mouldy

I ordered the hammock, I was very excited to get it with the good weather recently. Everything arrived pretty quickly but the hammock smells very badly of mould. I emailed them and was told to just hang it out for a couple of days and the smell will disappear. For what I paid I had hoped for a non mouldy product and at least better customer service. Take your business elsewhere.

July 4, 2022
Unprompted review
TheHammock logo

Reply from TheHammock

Hello Kevin,
Thank you for your review.
The smell will definitly disapear.
Once in a while it smells a bit because all the hammocks are packed and stored in plastic.
You may send it back for free no problem at all.
Kind regards Maurits

Rated 5 out of 5 stars

The best hammock I ever used.

The best hammock I ever used.
It is very comftable, wide and is well fitted under the head.

June 30, 2022
TheHammock logo

Reply from TheHammock

Hello Urszula,
Thank you for taking the time sharing your 5-star rating. Enjoy your day in your new hammock!

Rated 5 out of 5 stars

Very good quality

Very good quality. We have a happy boy :-)

June 30, 2022
TheHammock logo

Reply from TheHammock

Thanks for the awesome review Theana! We work hard to meet expectations like yours. Come back and see us soon. Cheers!

Rated 5 out of 5 stars

Delivered on the time they said it…

Delivered on the time they said it would be. Tracking up dates and it is fitted an doing the job it's suppose to 100% satisfaction

June 25, 2022
TheHammock logo

Reply from TheHammock

Hello Dave,
We are incredibly grateful that you took the time out to leave us a 5-star review. We hope to serve you again in the future!

Rated 5 out of 5 stars
TheHammock logo

Reply from TheHammock

Hello Paul,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone”

Rated 5 out of 5 stars

Great quality, fast delivery!

Fast delivery, great quality hammock and stand, would highly recommend

June 22, 2022
TheHammock logo

Reply from TheHammock

Hello Lilly,
We are happy to hear your awesome feedback. We value your input and encourage you to let us know more details about your experience with us.

Rated 4 out of 5 stars

Really satisfied with the product and…

Really satisfied with the product and customer support!
The only minus is that delivery takes much longer that they promise in the website.

June 17, 2022
TheHammock logo

Reply from TheHammock

Hello Jasmina,
Thank you for taking the time sharing your review we are sorry about your disappointing experience in regards with the delivery. We hope to serve you again in the future!

Rated 5 out of 5 stars

Good quality products

Quick delivery, very good quality products.

June 14, 2022
TheHammock logo

Reply from TheHammock

Hi Carina,
Thanks so much for sharing your experience with us. We hope to serve you again soon!

Rated 5 out of 5 stars

Good description of product super fast…

Good description of product super fast delivery and a very comfy hammock

June 13, 2022
TheHammock logo

Reply from TheHammock

Hi Liam,
Thank you for the wonderful review! Our team would be happy to hear great feedback from customer like you. Have fun in your new hammock!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look