The Hanger Store Reviews 769

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, sturdiness, and aesthetic appeal, with many finding them perfect for organizing their wardrobes. The delivery service is frequently mentioned as fast and efficient, with many orders arriving quickly and well-packaged. Reviewers also appreciate the excellent service, noting the ease of ordering and the helpfulness of the company in resolving any issues promptly. However, some customers experienced issues with delivery, including parcels being left at incorrect addresses or damaged boxes upon arrival. Additionally, a few people noted that some trouser hangers broke easily or had stiff clips, raising concerns about the durability of certain items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as sturdy, well-made,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and prompt delivery... See more

Quality

Consumers find quality to be positive, consistently praising the products as first-class, well-made, and... See more

Service

Customers had positive experiences with service, consistently noting great service and quality products.... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT!! Great product, beautiful white wooden skirt trouser hangers. Sturdy and nice looking. Better than I had expected, great value, nicely packed. I will definetly be ordering again soon from t... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and prompt reply to email query. Through no fault of the hanger store Royal Mail mucked up the delivery when I couldn’t get anywhere with Royal Mail I contacted the hanger store Dire... See more

Company replied

Rated 5 out of 5 stars

Our order was delivered to the wrong address by FedEx but this does not detract from the fact that the parcel after we were able to locate it was what we wanted. I would say that The Hanger Store prov... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we wanted, a bit of mix up with our address, you had Essex on the Invoice, that is in England, Shetland is the most Northerly island in Great Britain !! Still you had Ex on... See more

Company replied


Company details

  1. Store
  2. Wholesaler

Written by the company

The Hanger Store stocks 160 different types of Coat Hanger, plus Clothes Rails, Tagging Guns, Wardrobe Storage, Garment Covers and Hanger Accessories. Whether you want thousands of fashion hangers specially designed, or a small pack for your wardrobe by tomorrow, you’re in the right place!

Return your goods if you change your mind

Not entirely happy? We'll take back re-saleable goods

We'll take back products, even if you've simply changed your mind, provided they're returned within 28 days of delivery; are (in our opinion) unused, unassembled, undamaged and capable of reselling; and are in their original packaging. Please note: you'll need to pay the cost of returning the goods (unless they're faulty or wrongly delivered). Bespoke, printed or personalised products are excluded (as they cannot be re-sold); in the case of a part return, any discount related to the size of the original order will be recalculated. Before returning any products, please contact our sales team on +44 (0)1245 253434 or e-mail sales@thehangerstore.co.uk so that we can expect the return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

769 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and quick service

Excellent and quick service. I ordered the hangers, which arrived in a few days. Great quality walnut wooden hangers.
I realised I needed more than I ordered and again they arrived in a few days. The clothes in my wardrobe look like they are hanging up in shop!

March 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and good quality product.

Order placed over the weekend for the standard 5 day delivery. Delivery received on Tuesday - way ahead of expectation. Great service. I ordered 4 types of hangers and all are as advertised while the hangers are of a good quality.

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality - 44cm Wooden Suit Hangers…

Purchased 20 of the 44cm Wooden Suit Hangers (with notches and bar). Exceeded expectations in terms of quality. The wood is a beautiful colour and the hangers are smooth. When I've bought wooden hangers in the past from another retailer, sometimes the wood was rough and my clothes would snag on them. These look like they are built to last and are very good value for money.

December 1, 2021
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi Amanda

Many thanks for your lovely review - so glad you liked your hangers.

Look forward to hearing from you again in the future.

Best wishes

John

Rated 5 out of 5 stars

I purchased velvet hangers

I purchased velvet hangers - the flocked ones in white, adult’s and children’s in a few hundred. Delivery was super quick and with parcel force. I had a couple of issues and called the store up and they dealt with it professionally and promptly. I’ve recommended them to my sister who has since purchased flocked hangers too. Definitely recommend. Thank you

October 26, 2021
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi

Thank you for the great review - and for the recommendation.

Thanks too for your kind words about the support you received. I'll pass that on to the guys in the Sales Team - they'll be chuffed!

Best wishes

John

Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. My order was despatched quickly but the Parcelforce courier was useless and would not deliver to my designated safe place despite numerous emails to them. The Hanger Store dealt with this immediately and when Parcelforce continued to be obstructive they gave me a refund with no quibble. Eventually I received my order - excellent quality and good value for money - would definitely order again.

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great accompany

I’ve ordered from these guys through Amazon four times now and every time the delivery is super quick. Great quality and great customer service! I love the white velvet hangers thanks guys 🙂

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Second lot of hangers from this store

Second lot of hangers from this store, as the price is really good compared to other retailers. I bought the grey flock hangers, so that there is little risk of any colour transfer, and love the fact that clothes don't move on them. They are nice and slim, so more can be fitted in a wardrobe - very important with a fashion conscious teen. Also they arrived very quickly, so less excuse to leave extra clothes on the floor.

May 4, 2021
Rated 5 out of 5 stars

Great service

Great service. The order was easy to put in, the item came promptly, it was carefully but not excessively packed, and it does the job perfectly. What else could you ask for?

May 4, 2021
Rated 4 out of 5 stars

Sturdy and fun - we coloured them in

The eco hangers are perfect for our little one’s clothes and we even wrote on them with pencils to personalise and brighten them up. Seem sturdier than some of the plastic ones we got with new clothes.

May 3, 2021
Rated 5 out of 5 stars

Top company

I only needed a few hangers. Most places only sold them in 50s, but not this company. I was able to order 10. Easy to order, amazing delivery, came next day, free delivery. Hangers very good quality & a very good price. Would highly recommend them & will use again.

May 3, 2021
Rated 5 out of 5 stars

Helpful and responsive

I needed some advice on the strength of a hanger. The customer service person offered to send samples - just like that. Had purchases from The Hanger Store since and all good and quick despatch. Good wide range to choose from and flexible on volumes.

April 9, 2021
Rated 5 out of 5 stars

Quality

Easy ordering system. The product itself appears to be of high quality material and finish

The delivery period was less than a week.

April 8, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look