I order a Get Well Soon box for a friend, what a lovely little gesture to send someone. I ordered via the App and mistakenly didn’t send to my friend or personalise the item. However, it came to m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleased with the two back to school letterbox chocolate gifts that I sent to my grandsons...they loved them too! Ordering was straightforward except for one problem... reason for 4 stars not 5... See more
I love ordering from The Happiness Box - if you are reading this and wondering whether you should order or not, my advice is to just do it! Their products are super - I have sent dozens over the pa... See more
Company replied
I’ve ordered from this company before,their customer service is absolutely amazing. Their letterbox gifts are beautiful and so well priced n presented and really quirky. Will be ordering from them... See more
Company replied
Company details
Written by the company
Letterbox gifts for all occasions! If you are looking to send a gift to your loved ones, colleagues, friends etc. The Happiness Box is the perfect choice as we have Birthday, Anniversary, New Home gifts to suit every need. Our letterbox friendly gifts fit perfectly through their letterbox ensuring your gift is delivered straight to them. No order is too big or small!
Contact info
599-613 Princes Road, DA2 6HH, Dartford, United Kingdom
- 07969240371
- contact@thehappinessbox.co.uk
- thehappinessbox.co.uk
4.4
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I've got family feeling a bit miz
When I've gor family feeling a bit miz, getting one of these always cheers them up.
October 2, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Mark!
We loved creating the "Halloween Chocolate Poem" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Really quick delivery and cute box
Really quick delivery and cute box. Nice to cheer up someone who has been unwell and a little bit different.
September 28, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Suzanne!
We loved creating the "Get Well Soon" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Great service
Got this present as a bit of a giggle for my mother in laws 80th birthday.
It arrived in double quick time and was well wrapped to protect the present.
September 29, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Charlie!
We loved creating the "Prescription Chocolate" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review!
We love creating the "Happy Birthday" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
It was great
Delivery was great, chocolates that matches the wording was also great and brilliant for the price
September 25, 2023
Reply from The Happiness Box
Thank you so much for your 5* review!
We love creating the "New job" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Sending chocolate happiness ! box …
Second time I’ve sent a happiness box & my recipient was very Happy to receive this on her birthday ! It’s a lovely idea & very reliable , Thank you everyone there !🥰😊
September 25, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Maz!
We love creating the Dairy Milk letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Don’t talk about moneyoJust trying something new as an…
Just trying something new as an inexpensive way of sending congratulations to a family with everything 👍👍
August 30, 2023
Reply from The Happiness Box
Thank you so much for your 5* review!
We love creating the Lindt letterbox gifts for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Damn fool is still going on about this…
Damn fool is still going on about this gift. Not expensive, but made their day! Personalisation elevated the gift!
August 30, 2023
Reply from The Happiness Box
Thank you so much for your 5* review!
We love creating the Galaxy letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Special birthday
I ordered as a birthday present, which was received in good condition and the person who received the gift was over the moon as they love Turkish delight, so very happy with your service and goods.b
August 29, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Hilary!
We love creating the "Turkish delight" letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Always so happy with a delivery from…
Always so happy with a delivery from The Happiness Box. Very good communication. The chocolate always goes down a treat in our house.
August 30, 2023
Reply from The Happiness Box
Thank you so much for your 5* review!
We love creating the "Good luck with your exams" letterbox gift for you, hope your little boy loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Andrea!
We love creating the "Back to school" letterbox gift for you, glad your granddaughter loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
A super gift, highly recommded
This is such a lovely gift, well presented. I would highly recommend
August 1, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Debra!
We loved creating the New Home chocolate poem letterbox gift for you, hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
It took to long to deliver and thought…
It took to long to deliver and thought it was a birthday card inside but wasn't I wasn't too impressed by it as it was a last minute rush for someone birthday but would of been quicker getting it from the shops and cheaper probably but he eventually got it the day after his birthday oh well!!
July 6, 2023
Reply from The Happiness Box
Hi Anne,
I'm sorry you are not 100% satisfied with your order.
With our gifts what you see is exactly what you get so we do not put birthday cards inside, instead a personalised message from you to them is on the inside of the box when the recipient opens it. It's a shame about delivery because you ordered late on a Wednesday night, we dispatched on Thursday and this was delivered on the Saturday which is super fast delivery in my opinion. I hope we can still help you in the future and offer tracked 24 delivery too so you can see exactly where your parcel is.
Kind regards,
Brad
Thehappinessbox.co.uk
Very easy to order
Very easy to order, quick delivery and arrived all in place the box I ordered as a congratulations for my daughters work promotion.
July 27, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Amanda!
We loved creating the Lindt chocolate letterbox gift for your daughters promotion, hope they loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Just what I was looking for
Quick service, exactly what we were after as a gift. Brought a smile to my grandma’s face, which she really needed.
July 27, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Amy!
We loved creating the Dairy Milk chocolate letterbox gift for your Grandma, so glad it put a smile on their face!
Kind regards,
Brad
Thehappinessbox.co.uk
First time using Happiness Box and it…
First time using Happiness Box and it was very straightforward, quick and easy
July 17, 2023
Reply from The Happiness Box
Thank you so much for your 5* review!
We loved creating the Lindt chocolate letterbox gift for the recipients birthday, hope they loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Carol!
We loved creating the chocolate letterbox for the recipients birthday, hope they loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Excellent small gift
Quick service. Recipient was very pleased with their surprise parcel.
July 9, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Jude! We loved making the Chocolate Prescription Box and so glad the recipient loved it too! Hope we can help you again in the future.
Kind regards,
Brad
Thehappinessbox.co.uk
Recipients were very happy with galaxy…
Recipients were very happy with galaxy boxes, thank you
July 24, 2023
Reply from The Happiness Box
Thank you so much for another purchase and a 5* review Ann!
This means the world to us as a small business that you are a happy returning customer!
Hope to help you again with another occasion such as birthday, anniversary, new home etc!
Best regards,
Brad
Thehappinessbox.co.uk
Value for money and lovely packaging…
Value for money and lovely packaging and presentation.
July 31, 2023
Reply from The Happiness Box
Thank you so much for your 5* review Janet! We loved making the "White chocolate letterbox gift" for you and I hope the recipient loved it too! I hope we can help you again in the near future.
Best regards,
Brad
Thehappinessbox.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.