Fast and easy. Me Shabir was fantastic and welcoming and very helpful. He was patient and explained the necessary processes clearly as well as provided reassurance for the service to meet the fit to f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy to book and was attended to promptly. Received our results just over 24 hours. Location was convenient for us as the centre was in walking distance. Only criticism is the office facilities could... See more
We had a Fit to Fly PCR test at Health Pharmacy, Rayners Lane. The whole experience from booking the PCR test online to receiving the certificate of the negative test was excellent. My husband and... See more
Thank you very much for your care pre operations. So many calls so many questions to make sure everything is going on right directions. Wonderful thanks for their dedicated service.
Company replied
Company details
Written by the company
Health Check strives to be a world-class health care provider with its array of services. With up-to-date Covid-19 testing infrastructure, we are all braced up to play our part in fighting the pandemic. The Health Check was launched as part of a drive to reduce the huge costs of Covid-19 testing and to provide a fair price with polite and professional staff for patients and customers who may be suffering from Covid-19. We are also one of the few companies that have an active chat and telephone portal where customers can contact a human as opposed to an answering machine. We also deploy special testing strategies for very young and young children or adults and kids with special needs who may not be able to endure a long swab going into their nose and throats. All our staff are Enhanced DBS (Police) checked and are also trained in vaccination and calming methods to help even the most distraught patient take the test with relative ease. Testing rooms are private and special Covid-19 filtration and eliminating devices fitted. To ensure the further safety of customers and patients all staff are regularly checked for Covid-19 too. Test with confidence at: www.thehealthcheck.co.uk
Contact info
Rayners Lane, Harrow, Pinner, HA5 5DY, 392394, London, United Kingdom
- 0808 202 7200
- info@thehealthcheck.co.uk
- thehealthcheck.co.uk
4.7
Excellent
140 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good place for your PCR.
February 15, 2022
Unprompted review
Great service all done professionally.
February 15, 2022
Unprompted review
Reply from The Health Check
Thank you for that comment, really appreciate.
Failed to issue results in time
Results due in 2 hours actually took 24 hours. As Antigen fit to fly certificate must be max 24 hours before fligbt, issuing results AFTER flight departure is a joke. This is a scam test site. The 'test centre' in reality was a cheap budget travel agents! DO NOT USE.
February 11, 2022
Unprompted review
Reply from The Health Check
Dear Sir, We try our best to deliver results on time, and have a very robust way for you to follow up the test in the event you do not receive. We even have a dedicated customer help line which is manned and not an automated message service. There were plenty of ways to get in touch with us, if your results were delayed. Many PCR sites are now located inside travel agents as it is more convenient, which is why you also went there.
Excellent quick and fast service
Excellent quick and fast service. Highly recommended for fit 2 fly
February 10, 2022
Unprompted review
Reply from The Health Check
Thank you sir
Excellent Service
Excellent Service
Customer Help Desk is very responsive and helpful. Alot of knowledge
February 9, 2022
Unprompted review
Reply from The Health Check
Appreciate your feedback
Quick and efficient
February 9, 2022
Unprompted review
Reply from The Health Check
Appreciate your recommendation.
Very good service
February 1, 2022
Reply from The Health Check
Thank you. Appreciate the feedback
Excellent- quick and easy
January 27, 2022
Unprompted review
Quick and easy
Quick and easy to deal with
I'm happy with the person who gave me detailed information on the phone and the swift service I got at the clinic/pharmacy in Rayners Lane. I was communicated with an immediate acknowledgment email and results were literally emailed within 24hours.
Great Service and good communication. Highly recommended.
January 24, 2022
Unprompted review
Prompt and great service
Prompt and great service. Cheapest price around too!!
January 23, 2022
Unprompted review
Excellent service
Excellent service, and sent us the results right on time!
January 21, 2022
Unprompted review
Amazing service thank you health…
Amazing service thank you health pharmacy
January 20, 2022
Unprompted review
Test done in a store room with no ventilation!
The test was done and results were given in good time. I was shocked to be put in a storeroom for a test with no distance between us. Gloves were not worn while taking the tube out etc. one glove was worn to do the test. No washing hand prior to that. This place definitely does not apply rules and regulations for cleanliness, keeping the distance and washing of hands. I will not be going there again.
January 19, 2022
Unprompted review
Reply from The Health Check
Dear (Homee), I am glad you received the result in good time which indicates the test was done properly. Hands do not need to be washed, they are sanitised which was done. We obviously cannot have social distance at time of swabbing else we would not be able to swab, Hence a face shield was worn. wish you the best on your journey.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.