The Hearing Clinic Reviews 

768
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally professional, welcoming, and thorough during detailed hearing tests and clinical consultations. People note that appointments consistently run on time, the environment is relaxed, and everything is explained very clearly. Consumers highlight the exceptional service and friendly receptionists who always make every single visitor feel completely at ease. However, some people mentioned that the products did not fully meet expectations regarding sound clarity or device connectivity. Reviewers also noted that returning for multiple adjustments did not always resolve their ongoing and underlying hearing difficulties successfully.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as friendly, highly... See more

Service

Customers had positive experiences with service, frequently highlighting the friendly, professional, and... See more

User experience

Users describe satisfaction with user experience, highlighting thorough assessments, friendly receptions, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful staff and smooth... See more

Product

Reviewers highlight mixed experiences with the product quality and effectiveness. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A thorough first year service done very professionally. Was not rushed and everything explained clearly. Treatment recommended for glue ear suspected by recent flight.

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

Excellent after service. Very knowledgeable, understanding, informative and nothing is too much trouble. Teaching how to use the app effectively, showing and demonstrating the app and maintenance of t... See more


Company details

  1. Audiologist
  2. also in
  3. Hearing Aid Repair Service
  4. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended.

The Radlett branch is a good clinic to work with. I had a comprehensive and informative audiology session, and came away with a clear idea of how to proceed. Highly recommended.

February 27, 2026
Rated 5 out of 5 stars

Really attentive and thorough…

Really attentive and thorough consultations. You feel so confident when walking away with your hearing aids.
The system and team are very efficient and polite.
Woukd recommend any time.

February 23, 2026
Rated 5 out of 5 stars

Highly recommended

With her professionalism and all round approach Bridgitte Harley gives you complete confidence that you are receiving the best advice possible in order to choose the most appropriate hearing correction solution. She explains very carefully and thoroughly every step in the process and the follow up and ongoing monitoring regime is superb.

February 16, 2026
Rated 5 out of 5 stars

Excellent friendly service and…

Excellent friendly service and impressive service. Looking forward to the support on improving the quality of my hearing in the coming months and years having not realised the severity of my hearing loss.

February 5, 2026
Rated 5 out of 5 stars

Excellent service

Candice was very professional, as always and also very understanding of neurological issues which I have been having recently.

December 19, 2025

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