I was very nervous about being tested but I was made to feel very welcome and relaxed during the whole appointment. The actual test was very efficient and well explained beforehand. My results were... See more
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I had a very good experience today, I apologise as I have forgotten the young lady's name .. she welcomed me into the room, explained about the service that she was offering and ran through it thoro... See more
Company replied
The Audiologist was most helpful & explained everything in great detail. I was given the opportunity to ask questions if there was anything I did not understand. I feel confident I have made the rig... See more
Company replied
Hearing test was thorough and the results were explained very clearly. The hearing aids were demonstrated and fitted very carefully before adjusting them to match my requirements. As a test my wife wa... See more
Company replied
Company details
Written by the company
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
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United Kingdom
- thehearingpeople.co.uk
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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A very thorough hearing test carried…
A very thorough hearing test carried out by Pranash James at the Plaza Medical Centre Hastings.
He explained clearly every process of the test and with the setting up my new hearing aids, which I'm very pleased with.
Thank you
June 29, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback about Pranash. We'll be sure to pass this on!
Helping people experience the best hearing possible is exactly what we’re here for. If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Fantastic service
The lady that came to see me this morning I think her name was Jacqueline (sorry, my memory is as good as my hearing lol), was excellent. She gave me a thorough hearing test and made sure the hearing aids were correctly tuned. She altered the volume to a nice comfortable level. She was very professional, and a very nice person. All in all a very good experience. thank you
June 29, 2026
Unprompted review
Reply from The Hearing People
Hi Paul, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for. If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Very quick appointment and a very…
Very quick appointment and a very satisfactory outcome. Joshua was excellent at explaining everything.
June 19, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
I am very happy with Lijin service…
I am very happy with Lijin service thank you very much
June 29, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
This was my 1st time to visit the audio…
This was my 1st time to visit the audio clinic in Queensway Bognor Regis. The receptionist was excellent, made me feel very comfortable. Pranash James who did my hearing test was very informative, explained each procedure thoroughly. Came out with a new set of hearing aids & feeling very happy with the whole procedure. I would highly recommend him for anyone needing their hearing to be checked.
June 25, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about our audiologist Pranash.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Listen to what I had to say
Listen to what I had to say. Made me feel welcome.
June 26, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Prince was very personable as well as proficient
Prince was very personable as well as being professional. Informative and proficient
June 26, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about our Audiologist Prince.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Hearing test…
Very thorough and explained everything before it happened and gave lots of reassurance throughout
June 26, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Excellent service
Excellent service. Afika was helpful and explained every step of the process. She was thorough and very approachable. I will be honest and thought that this might be a bit of a scam to get you yo pay for expensive hearing aids. I was totally wrong and I would recommend this service to anyone that is having hearing difficulties.
June 24, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about our Audiologist Afika.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Joby Jose offered a good service for my…
Joby Jose offered a good service for my elderly mother sorted out hearing issues and preparing for her to have new ones delivered.
Thank you.
June 23, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about Joby.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
excellent service
i had an excellent experience at my audiology appointment thanks to Harisanker. He was professional,knowledgeable, and incredibly attentive throughout the entire hearing care process. He took the time to explain everything clearly , answered all of my questions with patience, and made me feel comfortable at every stage.
I would highly recommend Harisanker and this service to anyone seeking hearing care support. Thankyou for your exceptional service and professionalism.
June 22, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about our Audiologist Harisanker.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Very helpful gentleman
Very helpful gentleman who explained everything to me. Very courteous.
June 22, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Very understanding audiologist
Very understanding audiologist . However not sure hearing aids making any difference……..
June 18, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Sruthi as very approachable and …
Sruthi as very approachable and professional with the consultation. Very satisfied
June 18, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about Audiologist Sruthi.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Joby Jose explained what he was doing…
Joby Jose explained what he was doing to both the resident and myself . Built a good rapport with resident and made her feel calm .
Patient and pleasant .
June 22, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback about Audiologist Joby.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
I ordered batteries for my heating aids…
I ordered batteries for my heating aids and they still have not been delivered !!
Please send me batteries ASAP !!
Your lady on the phone was a bit hard to understand
Regards Peter Sparkes
May 15, 2026
Reply from The Hearing People
Hi Peter, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give. We’d like to look into what happened and put things right for you. If you’re happy to, please email us at yourfeedback@audiologicalscience.com or give us a call on 0800 228 9019 so we can help.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Professional and efficient service
Professional and efficient service. Everything was explained well and I came out with some hearing aids.
June 18, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
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