The whole testing and fitting process was explained and carried out in a professional manner, in easily understood terms, with additional information given when necessary. After less than an hour I w... See more
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See what reviewers are saying
The service is just outstanding. From fast responses to requests to clear communication, on time appointments, and professionals like Mariya Shaju providing a kind and knowledgeable face to face i... See more
Company replied
I am pleased with the phonak hearing aids. I have had a problem wth the charger provided. It quickly developed a fault within the guarantee period. I contacted them and after a good conversation with... See more
Company replied
Very pleasant and efficient person on the telephone who took my details and I was booked in for a hearing test within 3 days! On the day I so impressed that I actually came away with 2 hearing aids a... See more
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Company details
Written by the company
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Contact info
United Kingdom
- thehearingpeople.co.uk
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Professional and efficient service
Professional and efficient service. Everything was explained well and I came out with some hearing aids.
June 18, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Harisanker at John Coupland Hospital Gainsborough
Harisanker has been brilliant from the very first visit and subsequent follow ups. Very polite friendly competent and professional
June 19, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback about Audiologist Harisanker.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Joby jose was great with his care and…
Joby jose was great with his care and attension providing me with my hearing aid and the perfect fitting and setting
June 19, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback about Audiologist Joby Jose.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Exmouth Audiology Department
I went to the Audiology Department at Exmouth Hospital today and saw Josh Maney.....from the minute he met me at the door to the end of the appointment he was excellent! Extremely professional and knowledgeable, he put me at ease and explained the process and then fitted my hearing aids brilliantly! If I have any problems he said feel free to contact him for any advice. I was thoroughly impressed with Josh and rarely say that about anyone! Fantastic service......thank you
June 19, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your kind feedback about our Audiologist Josh.
Helping people experience the best hearing possible is exactly what we’re here for!
If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Had a great experience with Lijin Luka…
Had a great experience with Lijin Luka everything was explained fully left there feeling very satisfied
June 18, 2026
Reply from The Hearing People
Hi Roy, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Lijin Luka explained everything fully and that you left your appointment feeling very satisfied.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
The service by Prince was great
The service by Prince was great, the test was conducted efficiently and the new aids are so much better than the aids I have been struggling with for the last 3 years.
June 19, 2026
Unprompted review
Reply from The Hearing People
Hi John, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Prince provided such great service, and that your new hearing aids are already such an improvement on the ones you had been struggling with.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Josh, pleasant and courteous, unlike the brusque call centre appointment fixers.
Josh was a really pleasant and understanding man, he spoke clearly and explained everything with clarity.
June 19, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Josh was so pleasant and understanding, and that he explained everything clearly throughout your appointment.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Reply from The Hearing People
Hi Alderson, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that the support was clear and helpful throughout your appointment.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Great service.
Great service.
Very professional.
Listen and understood my issues.
Seen on time.
June 18, 2026
Reply from The Hearing People
Hi Campbell, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that you received such professional service, that your concerns were listened to and understood, and that you were seen on time.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Joby Jose was excellent
Joby Jose was excellent. Very informative, knowledgeable and helpful. Sorted out my heating aid issues . Very pleased indeed.
June 18, 2026
Unprompted review
Reply from The Hearing People
Hi Kishan, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Joby Jose was so informative, knowledgeable and helpful, and that he was able to sort out your hearing aid issues for you.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
I had a very positive experience with…
I had a very positive experience with Audiological Science through the NHS. Dona was friendly, helpful, and supportive throughout the process. She explained everything clearly and helped me get the hearing care I needed. Thank you, Dona, for your excellent care and support.
June 18, 2026
Reply from The Hearing People
Hi Donna, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Dona provided such friendly, helpful and supportive care throughout your NHS journey, and that she explained everything so clearly.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Excellent service
As ever, Harry Burridge has been great. His response to requests is always prompt and appointments are made swiftly. Always highly professional and empathetic, I highly recommend him.
June 18, 2026
Unprompted review
Reply from The Hearing People
Hi Susan, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Harry Burridge has continued to provide such prompt, professional and empathetic support whenever you have needed assistance.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
excellent explanation and testing…
excellent explanation and testing procedure. I felt extremely privileged to receive such outstanding treatment.
June 17, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that the explanation and testing procedure were so clear, and that you felt you received such outstanding care.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Apointments super easy to book
Apointments super easy to book, staff are amazing and they helped me out a lot!
June 16, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that appointments were so easy to book and that our staff were able to help you so much.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Great service with convenient appointments
The service offered was easily booked and accessible with no waiting time. Apart from an uncontrollable equipment failure the process was efficient and professional. I was fitted with NHS hearing aids after preliminary wax removal and a hearing test. My audiologist gave careful instructions to me and assisted in loading the control app onto my phone. The aids are comfortable and seem to be functioning extremely well so far. Very good service.
June 17, 2026
Reply from The Hearing People
Hi Martyn, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that, despite the equipment issue, the overall process was efficient and professional, and that you left with comfortable NHS hearing aids and clear guidance on how to use them and the app.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Excellent friendly service
The audiologist was friendly, patient and extremely efficient. She explained everything in detail, conducted the hearing test and then helped to set up my App to control my new hearing aids.
June 17, 2026
Reply from The Hearing People
Hi Geoffrey, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that the audiologist was friendly, patient and extremely efficient, and that everything was explained so clearly while helping you set up your app and new hearing aids.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
Hari was friendly
Hari was friendly, professional and informative. I felt at ease and throughly looked after. Everything was explained clearly and that I had a written explanation to refer to later on. Very happy with my appointment, thankyou Hari
June 15, 2026
Unprompted review
Reply from The Hearing People
Hi Claire, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that Harisanker was friendly, professional and informative, and that you felt at ease, well looked after and fully supported throughout your appointment.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
It was very big help for me
It was very big help for me . She help me clearly with everything.
Thanks for having me yesterday
June 15, 2026
Reply from The Hearing People
Hi Andreas, thank you so much for taking the time to share your feedback. We’re truly delighted to hear that the appointment was such a big help to you and that everything was explained clearly and supportively.
Helping people experience the best hearing possible is exactly what we’re here for! If you ever need any support or aftercare, our team is always happy to help. You can email us at info@audiologicalscience.co.uk or give us a call on 0800 228 9019.
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