the ilabReviews 

278
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... See more

Rated 5 out of 5 stars

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and... See more

Rated 5 out of 5 stars

So Elderly friendly Over the years I lab have been my first stop with i phone repairs. Always quick and friendly. They have also given me extra time to explain software issues and how to rectify th... See more

Rated 5 out of 5 stars

It is always an absolute pleasure to seek the help and support from any of the team at Ilab. Their attitude is exemplary, always trying their best to solve a problem in a calm and non judgmental way.... See more

Company details

  1. Mobile Phone Repair Shop

Written by the company

Mobile Phone Repair Shop


Contact info

5.0

Excellent

TrustScore 5 out of 5

278 reviews

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No history of asking for reviews

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5.0

All reviews

(278)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as usual!

Ilab were absolutely great last week when I took my iPhone in to be repaired. As usual they were friendly and helpful. I wouldn’t even consider taking my iPhone or iPad anywhere else. They are thoroughly trustworthy, friendly and professional. Thank you Arlo for repairing my screen and facial recognition, on my iPhone. I knew it was going to be a difficult job, but I knew you would manage it.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

The staff listened to my problem and…

The staff listened to my problem and immediately set down to advise me of the procedure I needed to employ to correct my Apple iphone and I watch In what seems a handful of minutes I was back to all my Apple devices working as they should do. Many thanks to ilab and their crew.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service once again by John

Excellent service once again by John, asked for my speaker and microphone on my iPhone to be cleaned I offered to pay they rejected it. Thank you again amazing service I shall be back to get a new battery at some point 😊

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent advice - thank you John!

The customer Service was amazingJohn helped to sync phones and gave constructive advice about storage including money saving advice. Nothing was too much trouble and he was not judgemental about our limited phone knowledge.

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and great staff!

This was my second time back to iLab and I left just as impressed as I was the first time. The staff fixed my phone both times and explained everything to me. The service was excellent and the people were experts when it comes tech and repairs. I wouldn’t go anywhere else and highly recommend iLab.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

A gem on the high st

Super happy with both my wife’s upgraded iphone and yesterday my upgraded ipad,
customer service is a top priority with this gem of a company on the high street,
there pre loved products are good value and the NEW2YOU club membership gives you 20 percent off all future repairs for the life of your new device,they explain everything and are happy to do so ,they are a happy team so give them a try😎👍

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome!!!

Chris and the team are always very friendly and helpful! I have been using them for a number of years, they always look after me and welcome me like it’s my first visit. They are fast and flexible!

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Persistence has its rewards.

I engaged with three staff members over a two day period, all whom were polite and demonstrated knowledge and skill consistent with the particular repair my phone needed. I was anxious that the outcome may have left me without my address book and other precious data but they were restored. Thank you ilab, your skills and professionalism very much appreciated.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Walked in to the shop dreading a…

Walked in to the shop dreading a potentially expensive repair. I was dealt with immediately by a technician who cleared my phone of embarrassing but not surprising clouds of dust and other debris. Phone works fine, no charge for the service. Very grateful for the help and service provided at Barnstaple Ilab. 👍

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service @ iLab.

I can only describe these guys as superb! I have used them before and every time faultless. Popped in 28/6/23 for them to have a look at my mother in laws phone phone. Several pieces wrong with it, screws undone from a previous repair at another shop etc. A quick look, repaired with in 5 minutes and didn’t even want anything for it. Fantastic service. Highly recommend!

June 28, 2023
Unprompted review

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