The Indulgence Reviews 189

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The Indulgence offers an impressive selection of food and chocolates that many find irresistible. Though experiences vary, with some finding the service a bit lacking, others praise the friendly staff... See more

Rated 2 out of 5 stars

Beautiful presentation but not up to much, and there is no caramel in Mississippi Mud Pie as this Texan knows.. so much sugar it burns the throat, not nice and dry chocolate not rich and creamy. Bite... See more

Rated 5 out of 5 stars

I was given a box of Indulgence chocolates at Christmas by my grandchildren - the chocolates were irresistible so my daughter ordered me another box which I demolished very quickly. So I ordered a thi... See more

Rated 5 out of 5 stars

I found this company on Facebook, I have ordered about 10 times and I honestly do not have one complaint. The chocolates are amazing, they taste and look fantastic. They are always in lovely packagin... See more

Company details

  1. Chocolate Shop

Written by the company

The Indulgence is an online luxury chocolate retailer who allow you to create your very own chocolate box based on your favourite flavours or dietary requirements.


Contact info

4.2

Great

TrustScore 4 out of 5

189 reviews

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Rated 2 out of 5 stars

Pretty expensive for being just ok

Have had these chocs before and they were lovely
I bought 2 bags of 24 this time ( 1 for my mum )
Mine tasted stale but she said hers were lovely
I'm not sure I would buy them again as they're pretty expensive

April 13, 2023
Rated 2 out of 5 stars

Website was shocking

Website was shocking. I tried for days to get my order placed for my husbands birthday and it wouldn’t work. Kept saying order cancelled 😞 Customer service was helpful and eventually I got them but it really was a long drawn out process. Don’t think I will be using them again as there is other chocolatier’s on the market that deliver without the stress!!

March 22, 2023
Rated 5 out of 5 stars

Yipee, chocolates have arrived.

As I said in my previous survey I was disappointed as my product had not arrived which is why I gave a poor rating. Ironically I had completed the survey prior to the product arriving later, and I realise that it is a problem with the courier company. Moving on the Mother's Day chocolates have arrived which is the main thing and I will continue to purchase from the company as I am very happy with their products.

March 20, 2023
Rated 5 out of 5 stars

Just amazing

These are the most luxurious chocolates I’ve ever had. I love coffee chocolates (can’t actually stand coffee as a drink but love the smell!!) They are number 1 in my list of favourite things.

February 26, 2023
Rated 4 out of 5 stars

Lovely Valentine gift to wife

Convenience, speedy delivery, competitive price. Excellent taste experience.
One small criticism, as all the chocolates ordered were dark dropping in a milk one due to stock availability was a bit of a no no and cost you a star. Doubling up on an ordered dark one would have been better.

February 14, 2023
Rated 3 out of 5 stars

Won’t use again unfortunately

Paid for express delivery due on Valentine’s Day. Still not received the day after. They use Evri for deliveries so that means I’ll never order from here again. Shame.
Edit- item received 2 days late

February 15, 2023
Unprompted review

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