The Indulgence offers an impressive selection of food and chocolates that many find irresistible. Though experiences vary, with some finding the service a bit lacking, others praise the friendly staff... See more
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Beautiful presentation but not up to much, and there is no caramel in Mississippi Mud Pie as this Texan knows.. so much sugar it burns the throat, not nice and dry chocolate not rich and creamy. Bite... See more
I was given a box of Indulgence chocolates at Christmas by my grandchildren - the chocolates were irresistible so my daughter ordered me another box which I demolished very quickly. So I ordered a thi... See more
I found this company on Facebook, I have ordered about 10 times and I honestly do not have one complaint. The chocolates are amazing, they taste and look fantastic. They are always in lovely packagin... See more
Company details
Written by the company
The Indulgence is an online luxury chocolate retailer who allow you to create your very own chocolate box based on your favourite flavours or dietary requirements.
Contact info
Viking Business Centre, Turnpike Close, NR6 5BD, Norwich, United Kingdom
- 0333 772 9706
- info@theindulgence.co.uk
- theindulgence.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent company to deal with
Excellent company to deal with. Delicious chocolates and delivered promptly.
Pretty expensive for being just ok
Have had these chocs before and they were lovely
I bought 2 bags of 24 this time ( 1 for my mum )
Mine tasted stale but she said hers were lovely
I'm not sure I would buy them again as they're pretty expensive
What a fantastic choice
What a fantastic choice. I would highly recommend this company. We have never been disappointed with any purchase.
Website was shocking
Website was shocking. I tried for days to get my order placed for my husbands birthday and it wouldn’t work. Kept saying order cancelled 😞 Customer service was helpful and eventually I got them but it really was a long drawn out process. Don’t think I will be using them again as there is other chocolatier’s on the market that deliver without the stress!!
Excellent chocolates.
Fast delivery and items well packed. Great communication.
The chocolates are all amazing. I recommend this company.
No email confirmation
No email confirmation. Had to chase to see where order was. Person on email was helpful to get it sorted.
Amazing Selection to Choose From
Always love the amazing choice of these chocolates! Makes my presents personal as well as delicious!
I love this company
I love this company - chocolates are superb. Both my mother's loved the selection I chose and appreciated the quality. I just hope someone gifts me a box.
Yipee, chocolates have arrived.
As I said in my previous survey I was disappointed as my product had not arrived which is why I gave a poor rating. Ironically I had completed the survey prior to the product arriving later, and I realise that it is a problem with the courier company. Moving on the Mother's Day chocolates have arrived which is the main thing and I will continue to purchase from the company as I am very happy with their products.
Chocolates were superb...Pity that Evri…
Chocolates were superb...Pity that Evri were late on dipatch and delivery..
Just amazing
These are the most luxurious chocolates I’ve ever had. I love coffee chocolates (can’t actually stand coffee as a drink but love the smell!!) They are number 1 in my list of favourite things.
Some of my order were wrong.
Pick your own chocolates
Brilliant to be able to choose favourite chocolates, Arrived quickly, reasonable price for something different and the chocolates were lovely
Delicious chocolates
Delicious chocolates. You can even
Choose which ones suit you.
Any queries and Glenn replies very quickly.
Chocolate was lovely as always
Chocolate was lovely as always. Very disappointed with your response re the courier. It was a gift for valentine's and to be thrown over my garden gate left them broken
Delicious chocolates
Delicious chocolates. So many to choose from. High quality and quick dispatch. Would highly recommend. Thank you
Lovely Valentine gift to wife
Convenience, speedy delivery, competitive price. Excellent taste experience.
One small criticism, as all the chocolates ordered were dark dropping in a milk one due to stock availability was a bit of a no no and cost you a star. Doubling up on an ordered dark one would have been better.
Won’t use again unfortunately
Paid for express delivery due on Valentine’s Day. Still not received the day after. They use Evri for deliveries so that means I’ll never order from here again. Shame.
Edit- item received 2 days late
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