The Indulgence offers an impressive selection of food and chocolates that many find irresistible. Though experiences vary, with some finding the service a bit lacking, others praise the friendly staff... See more
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Beautiful presentation but not up to much, and there is no caramel in Mississippi Mud Pie as this Texan knows.. so much sugar it burns the throat, not nice and dry chocolate not rich and creamy. Bite... See more
I was given a box of Indulgence chocolates at Christmas by my grandchildren - the chocolates were irresistible so my daughter ordered me another box which I demolished very quickly. So I ordered a thi... See more
I found this company on Facebook, I have ordered about 10 times and I honestly do not have one complaint. The chocolates are amazing, they taste and look fantastic. They are always in lovely packagin... See more
Company details
Written by the company
The Indulgence is an online luxury chocolate retailer who allow you to create your very own chocolate box based on your favourite flavours or dietary requirements.
Contact info
Viking Business Centre, Turnpike Close, NR6 5BD, Norwich, United Kingdom
- 0333 772 9706
- info@theindulgence.co.uk
- theindulgence.co.uk
4.2
Great
189 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Wonderful service and beautifully…
Wonderful service and beautifully packaged chocolate's.
December 5, 2022
Excellent quality chocolates
Ongoing communication from the company giving latest delivery updates was considerate and helpful.
Chocolates came in excellent condition. The box was stoutly made and nicely finished with a ribbon.
The chocolates themselves are a work of art and unlike any I've had before. All in all a delight.
November 26, 2022
My top brand of superior quality…
My top brand of superior quality chocolates. Not worth going anywhere else.
November 21, 2022
Gorgeous chocolates and great customer…
Gorgeous chocolates and great customer service. A pleasure to deal with.
November 24, 2022
I was out when EVRI delivered
I was out when EVRI delivered, they put the package in a side passage but did not put a note through my letterbox. We found it two very rainy days later, it was sodden and the chocolates were spoiled. They were to be a gift, but obviously not now. It wasn’t the fault of The Indulgence, their chocs are usually lovely, just not this time.
November 23, 2022
Fun and smartly presented
It was fun choosing the chocolates and my brother in law was delighted with his birthday gift. The chocolates were very smartly presented too.
November 17, 2022
What brilliant customer service!
What brilliant customer service! We had an issue with the order and had to contact the company. We very quickly had a reply with help and a solution which was brilliant. It gives you the confidence to entrust future orders to The Indulgence. Many thanks to all the team at this relatively new company which clearly values its customers.
October 13, 2022
Not sure why but the chocs didn’t taste…
Not sure why but the chocs didn’t taste as good as last time I bought them
October 5, 2022
Why the smaller range?
The chocolates are very tasty but I give 4 stars because the range available seems to have decreased significantly. Almost all of them now are fruit-based.
October 11, 2022
Chocolates are absolutely amazing
Chocolates are absolutely amazing . The quality of presentation and the accuracy of the flavours for each chocolate were spot on.
The Indulgence catered for food allergies offering a wide range of alternatives . Thank you for the ‘Indulgence’ experience. Will definitely order again .
October 21, 2022
Centres are good
Centres are good, but not the best chocolate coatings I have ever tasted - I enjoyed them, though
October 15, 2022
Both the chocolates and service first…
Both the chocolates and service first class as always
October 11, 2022
Great Chocolates
Great experience and its so unique that I can create my own chocolate box online. Will definitely be ordering again.
October 4, 2022
Excellent all round service
The chocolate selection was delivered very quickly and beautifully presented and wrapped with a lovely card. It was a gift and the recipient was delighted with the presentation and the quality of chocolates.
Great communication and tracking . Delighted with the service all round. Highly recommended.
September 22, 2022
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