Very quickly delivery and no doubt the food is of good quality. I bought from the Meadow flavour but unfortunately it didn’t agree with my Cavalier and she had a very bad tummy after eating. I did int... See more
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Review summary
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We've had innocent hound for a few years. Love the quality of the food and the helpfulness of staff if I've a question. The purpose of this review is to say how amazing Caroline in the office had... See more
Company replied
Come across this brand while looking for air dried food for the fussy eater dog in our house, he is a typical cockapoo fussy and has me wrapped around his finger 😀, anyway bought a couple of samples... See more
Company replied
The dogs love the food and it's great for travelling and camping as raw food needs a freezer. I also asked for the subscription to come out on my pay day which was a service they didn't offer before.... See more
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Company details
Written by the company
Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.
Contact info
United Kingdom
- woof@theinnocenthound.co.uk
- theinnocenthound.co.uk
4.8
Excellent
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Always good and fast
This is an occasional purchase for us because it's our dog's secondary food. But every time I've purchased I've had excellent service and fast delivery.
March 25, 2024
Excellent service
As usual, lovely smooth transaction. Great postal service and fantastic food from this company.
March 25, 2024
Antler products are great
Really helpful, professional and efficient service - I have bought several antler products for my little Frenchie recently who, despite being small in stature, has a formidable capacity for chewing and absolutely nothing else stands up to him! Can very much recommend.
March 27, 2024
Unprompted review
My 2 CKCS love this food
My 2 CKCS love this food. Amazing brand, awesome food! It’s great and just what we needed. The price is reasonable and delivery is very efficient. Would definitely recommend!
March 12, 2024
Unprompted review
Excellent - No complaints
I have been using The Innocent Hound for a number of years now and they have always been excellent.
I have a recurring order.
No complaints whatsoever.
February 23, 2024
Very very speedy delivery
Very very speedy delivery. Puppy seems to like the food. Tried 3 flavours so far and all eaten up.
February 23, 2024
All of the products are excellent…
All of the products are excellent quality which my dog loves. They adore coming back for this treat.
January 25, 2024
Unprompted review
Very helpful staff and when I had a…
Very helpful staff and when I had a problem with an antler you were happy to replace it
Speed of delivery brilliant
January 25, 2024
My puppy loves it!
I have a 5 month old cavapoo who was on kibble from his breeder. I was recommended this food from a friend and I liked the idea it was as good as raw food but without the hassle!
I have had to speak to them a few times to make changes to my subscription and each time they have been extremely friendly and helpful.Also the delivery time is amazing!Last but not least my puppy loves it and I feel I’m doing the right thing despite it being quite expensive.
January 25, 2024
thank you so much
Thank you to Bev and Chloe for coming to the rescue and arranging next day guarantee delivery before 10.30am so that we could catch a flight back to France with food for our daschund Scooby Doo🐾
January 23, 2024
Unprompted review
Too good to wait for dinner time
I have been feeding my dog with this high-end food for almost two years now.
Her health, coat, stool, and appetite have been great since we started with the air-dried food.
Even after two years, she is still very excited to have her meal, and every time we receive the parcel with the goodies she asks for something right away.
On the two occasions I had to contact customer services they were efficient, fast, and friendly - 10/10 for them.
in addition, the hand-written notes on the packages give a nice touch of care and I love them.
I highly recommend the food and service!
January 20, 2024
Unprompted review
Natural dog treats
Ordered on Wednesday evening and arrived Friday. All of the products are excellent quality which my dog loves.
The Neem & Lemon Balm flea repellent treats should be great as the weather gets warmer for reducing the need to use chemicals on my dog.
January 19, 2024
Unprompted review
Amazing!!
I was having a trip in Harrogate and was in a pet shop that sold your treats I bought some and my dog loved them. This led me to look at your website and saw the main meal food, I thought I would try some samples.
These arrived a couple of days ago and my dog who is normally very fussy with food and often doesn’t eat his food, or takes hours to eat it, is literally obsessed with your food! Anytime I go near the pouches he’s straight in the kitchen by my feet desperate for it 🙈 then when I go to walk in other room to give it to him he’s running beside me so excited, he normally only does that if I give him “real” food eg chicken or a roast etc
He’s so my dog preferring luxuries I just wish it wasn’t as expensive but I guess you get what you pay for.It’s also nice to see him enjoy something so much. I am hoping he doesn’t get bored of it but by the look of things I can’t see it lol
Super fast next day delivery too and packaged beautifully.
Thank you x
January 19, 2024
Unprompted review
The deliveries are so fast
The deliveries are so fast! Great product and loved by my dog
December 27, 2023
Good prices
Good prices , free extremely quick delivery, quality products beautifully packaged !
December 27, 2023
Great treats…
never had a problem with innocent hound. The treats are great the dogs love them. I use them as a high reward treat works great
December 28, 2023
Delicious …
My two cocker spaniels love Innocent Hound. There isn’t a single flavour they haven’t liked. I use this kibble as training treats or rewards for off lead work. They adore coming back for this treat.
December 27, 2023
this is a great company
this is a great company, great products with friendly helpful staff, I have used them for years and highly recommend them
November 27, 2023
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