Very quickly delivery and no doubt the food is of good quality. I bought from the Meadow flavour but unfortunately it didn’t agree with my Cavalier and she had a very bad tummy after eating. I did int... See more
Company replied
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Review summary
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Reviews shaping this summary
We've had innocent hound for a few years. Love the quality of the food and the helpfulness of staff if I've a question. The purpose of this review is to say how amazing Caroline in the office had... See more
Company replied
Come across this brand while looking for air dried food for the fussy eater dog in our house, he is a typical cockapoo fussy and has me wrapped around his finger 😀, anyway bought a couple of samples... See more
Company replied
The dogs love the food and it's great for travelling and camping as raw food needs a freezer. I also asked for the subscription to come out on my pay day which was a service they didn't offer before.... See more
Company replied
Company details
Written by the company
Makers of the finest air-dried food and treats for pets, handcrafted in Yorkshire, using quality British ingredients.
Contact info
United Kingdom
- woof@theinnocenthound.co.uk
- theinnocenthound.co.uk
4.8
Excellent
397 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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this is a great company
this is a great company, great products with friendly helpful staff, I have used them for years and highly recommend them
November 27, 2023
Best treats in the best packaging
We’ve been been getting the air dried treats for our little dog for few years and they are brilliant. Obviously very tasty and also healthy and non fattening. Delivery is always super efficient and the packaging is beautiful. Today’s delivery was even lovelier - gold tissue paper with a festive sticker and message - thank you!!
December 6, 2023
Unprompted review
It comes the next day
It comes the next day - well packaged and is the only food my fussy whippet eats. Thank you!
November 24, 2023
Raw alternative
Raw alternative - SUPERB!
Easy ordering, quick delivery and a great product.
November 27, 2023
Very speedy delivery and great quality…
Very speedy delivery and great quality products. My dog loves these treats, thank you.
November 27, 2023
Fast easy order and delivery.
Fast easy order and delivery.
No waste, my dog loves every mouthful.
November 27, 2023
Absolutely amazing service & product
November 24, 2023
Excellent service
Excellent service. Made my order online and it was delivered the very next day. Well packaged and love the purple tissue.
November 24, 2023
Can't fault them.
Quick delivery, my dogs love the food as treats! Good customer service. Can't fault them really.
November 24, 2023
Very fast efficient service
Very fast efficient service. Ordered it in the morning was here the next day. Lovely quality food. Unfortunately
i can't afford to feed it as his main food, which is not a criticism as I understand the expense of such quality. So I use it as treats on walks etc. Can't fault the service or quality
November 24, 2023
Quality food that my dog loves
Quality food that my dog loves, and always prompt delivery. We've been ordering Innocent Hound for about 2 years now, and have never had any issues.
November 24, 2023
Always good service and happy beagle…
Always good service and happy beagle with his food and treats
October 26, 2023
My dogs love this food, however, it would be nice if there were a 'small bite' version as I have tiny yorkies and have to break each piece in half
My dogs love this food, however
October 25, 2023
New customer
Purchased deer antlers for my three fur babies, absolutely superb they love them. Excellent service, lovely packaging, will definitely be ordering again, absolutely recommend 💯
October 31, 2023
Unprompted review
Excellent food and service
October 26, 2023
Super service
Super helpful, and even Phoned me to answer a couple of questions i had. Product was perfect, reasonably Priced, and arrived next day. Great Experience from start to finish. Will be ordering again soon.
October 26, 2023
Beautiful item
Beautiful item, quality, well packaged, but oh so much small than expected for the price
October 26, 2023
Reply from The Innocent Hound
We are pleased that you like the quality of our product - would you be so kind to let us know which item it is that you bought? Thank you - The Innocent Hound Team
Purchase of antlers
Great product, good communication and prompt delivery. And very happy dogs, what’s not to love 🐶
October 26, 2023
Wonderful quality of the pet food
Wonderful quality of the pet food, subscription works excellent for us, great communication with the customer service
October 25, 2023
Antlers ethically sourced
Antlers ethically sourced; a much better product when compared with Pets At Home’s meagre offering; and great value for money. :)
October 25, 2023
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