Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7... See more
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I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit maki... See more
Company replied
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide... See more
Company replied
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep... See more
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Company details
Information provided by various external sources
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Contact info
338 S. Sharon Amity Rd. #144, 28211, Charlotte, United States
- 866-858-1294
- help@theinsolestore.com
- theinsolestore.com
4.4
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent processing of order and great website!
July 29, 2021
Reply from TheInsoleStore.com
We appreciate your feedback, Yvan! Thank you for your business!
Kimberly was extremely knowledgeable in…
Kimberly was extremely knowledgeable in helping me pick out the correct insole for all of my foot problems. The ordering process was quick and easy. The shipping was free and it is being sent Priority Mail which is wonderful.
Great company and products.
July 29, 2021
Reply from TheInsoleStore.com
That's so great to hear, Pamela! Kimberley definitely is an asset to the team! We're glad that you were taken such good care of during the process. We appreciate your feedback & your business!
Fast efficient service.
July 29, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Matt! We appreciate your business!
Received ordered quickly
July 29, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, David! We appreciate your business!
I have not received the insoles I…
I have not received the insoles I ordered. They are still on back order, so I asked for my money to be refunded
July 29, 2021
Reply from TheInsoleStore.com
We're so sorry about that backorder from Birkenstock, Hubert! We will reach out as soon as they are back in stock. As always, we sincerely appreciate your business.
Reply from TheInsoleStore.com
That's great to hear, Dean! We appreciate your feedback & your business!
I have used the Spenco Cross Trainer…
I have used the Spenco Cross Trainer Insoles for many years. I buy them for each new set of shoes or sneakers like clockwork.
July 29, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Paul! We appreciate your business!
Pedag insoles are perfect
Pedag insoles are perfect, but not so ordering on line. Site was very confusing, however, a very nice real live person answered my call and helped me with the order I wanted.
July 28, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Miriam! We're so sorry to hear that you had website issues. We're always happy to help over the phone! We appreciate your business!
Reply from TheInsoleStore.com
Thank you for your feedback, Maureen! We appreciate your business!
Easiest website ever!!!
July 28, 2021
Reply from TheInsoleStore.com
That's so great to hear! Thank you for your feedback & your business!
Have purchased insoles from the Insole…
Have purchased insoles from the Insole Store for several years. Detailed information is provided on each insole in stock, it is very easy to find an insole that very closely approximates the insoles I am currently using. Pricing is excellent, service is great, shipping is fast.
July 28, 2021
Reply from TheInsoleStore.com
That is great to hear! Thank you so much for your feedback! We appreciate your business.
New Insoles for shoes
Ordered pair of InSole Store insert and was very satisfied with the quality of this product.
July 28, 2021
Reply from TheInsoleStore.com
Thank you so much for your feedback! We're happy to hear it. We appreciate your business!
Love the product
Love the product! I have problems with a tendon on the bottom of my foot and if I am on my feet for any length of time these are the only insoles I can wear without being in major pain at the end of the day.
July 27, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Mary! We're happy to hear that they help. We appreciate your business!
Very helpful
Very helpful. Provided me with recommendations for the proper insole for my feet, as I overpronate, and activity. Very prompt with information.
July 27, 2021
Reply from TheInsoleStore.com
We appreciate your feedback, John! It was a pleasure to help. Thank you for your business!
This is my 4th order
This is my 4th order. With my flat feet, I am putting these inserts in ALL my shoes. I've converted hubby and grown son as well. Thanks to my doctor for the ordering info!
July 27, 2021
Reply from TheInsoleStore.com
We appreciate your feedback, Lynne! Thank you so much for your continued business & your recommendations!
Great service!
I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit making them. The customer service rep at The Insole Store got right back to me and recommended a replacement which has already shipped (free shipping!). Great service!
July 27, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Maxine! We hop you enjoy them. We appreciate your business!
the checkout process is a pain in the…
the checkout process is a pain in the @$$. Cannot check out and simply pay by credit card, must sign up for Google pay or Visa pay. The convoluted process for the checkout requires going through the steps at least twice. Took 15 minutes to weave through the process.
July 27, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Todd. We are so sorry to hear that you had issues with checkout. From your cart, all you have to do is click "Proceed to checkout" to go through our standard checkout purchase. The third-party options like Google Pay & Visa Checkout are just choices available as some customer prefer those. If you ever need assistance with checkout, we're always happy to help. We appreciate your business.
Excellent experience and they always…
Excellent experience and they always have what I need with speedy shipping. Never had any problems at all.
July 27, 2021
Reply from TheInsoleStore.com
Thank you for your feedback! We appreciate your business!
Love my Oofos!
July 27, 2021
Reply from TheInsoleStore.com
Thank you for your feedback, Brenda! Gotta love OOFOS! We appreciate your business.
Reply from TheInsoleStore.com
We appreciate your feedback, Joseph! Thank you for your business!
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