TheinternationalretailacademyReviews 

31
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It was a fantastic experience collaborating and working closely with Kayleigh and The International Retail Academy. Really supported and made a different in the business throughout it's development... See more

Rated 5 out of 5 stars

Training with Kaleigh was a truly unique experience for me. Her input gives you new perspectives and ways of thinking, and her positive energy is contagious. It was enriching in every way!

Rated 4 out of 5 stars

Kayleigh was super efficient & responsive. She tried to understand my individual preferences and circumstances in order to keep it personalised.

Company replied

Rated 5 out of 5 stars

A truly fantastic and engaging company to work with. Kayleigh and the team are genuine experts in their field, and together we created a brilliant programme to be proud of. They brought a wealth of i... See more

Company details

  1. Consultant
  2. Coaching Center
  3. Distance Learning Center
  4. Training Centre
  5. Training School

Written by the company

The International Retail Academy (TIRA) is a global retail training and consulting business helping brands transform customer experience, leadership capability, and commercial performance. We partner with high street, luxury, and specialist retailers to embed practical, high-impact service and selling behaviours that drive measurable results. Founded by retail expert and keynote speaker, TIRA combines real-world store experience with strategic insight to deliver leadership development programmes, customer experience transformation, train-the-trainer academies, coaching frameworks, and sales growth initiatives. Our approach is designed for real retail environments, real teams, and real commercial pressure. We specialise in retail leadership coaching, in-store culture change, service excellence programmes, and retail sales training that increases conversion, customer loyalty, and team engagement. From large multi-market rollouts to intimate leadership workshops, we create bespoke solutions that align with your brand, people, and commercial goals. At TIRA, we believe retail is one of the most powerful industries in the world when teams feel empowered, confident, and customer-focused. Our mission is simple: to help retailers make every customer count while building happier, higher-performing teams. If you’re ready to elevate your retail experience, TIRA is your trusted partner in transformation.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service Kayleigh provides is…

The service Kayleigh provides is outstanding. I’ve contacted her to get advices and boost my CV and she went beyond that offering genuine and friendly advice.
I do appreciate the professionalism and great communication.

July 2, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Thank you very much! Delighted to have supported you - always here if you need anything else.

Rated 5 out of 5 stars

Excellent advice and knowledge

Kayleigh gave me excellent advice on how my CV looks to an employer. She advised what things I could do to adapt it, to ensure it would grab someone’s attention. Really fantastic constructive advice. Thank you and I would recommend to anyone out there looking for support.

July 2, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Thank you so much!

Rated 5 out of 5 stars

Kayleigh was brilliant

Kayleigh was brilliant. I paid for advice regarding a presentation as part of an interview process.
She went through each section with me in detail and brought fresh perspectives to the table. I would definitely use this service again.
Kayleigh is very insightful and knowledgeable in her field of expertise as well as personable.
Highly recommended

June 28, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Thank you so much for your kind feedback Jenny!

Rated 5 out of 5 stars

Do you want a CV that stands out in the crowd...?

The work of Kayleigh Fazan is just amazing.
Her ability to "work" with words is outstanding.
She wrote a CV and a cover-letter and just to read it myself felt so good. She sensed so quickly what´s important and expressed it on the point. Stunning.
I highly recommend her skills.
And also the contact was so kind, positive vibes and so quick. I´m so grateful that a friend recommended her to me.
If you want to have a CV that stands out in the crowd...
book Kayleigh Fazan.

June 17, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Thank you so much Claudia!!

Rated 5 out of 5 stars

Amazing! Can`t recommend enough!

Super helpful! I would recommend it to anyone who doesn't know where to start. Great communication and super quick service.

June 16, 2021
Unprompted review
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Reply from Theinternationalretailacademy

Thank you Lena!

Rated 5 out of 5 stars

Review TheInternationalRetailAcademy

The guidance and support from Kayleigh is amazing! Whether it's support on CV or LinkedIn profile, or 1-2-1 support, it's all very professional and high quality.
On top, she is a very nice person, also helps :-)

June 14, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Thank you very much Jordi, always awesome to support you!

Rated 5 out of 5 stars

I was lucky enough to join an online…

I was lucky enough to join an online seminar with Kayleigh, it was really informative and helpful for myself and my team. We learned a lot from Kayliegh and highly recommend The international retail academy as a must for all.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Kayleigh Fazan - Outplacement Support

Kayleigh was very supportive prior to me taking on her services, provided a free comprehensive review of my CV, she also provided a very tailored service, covering CV support, covering letter, LinkedIn support and specific interview and application presentation as well as continued support & motivation, I would highly recommend her services.

June 14, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Thank you Ian for your kind words. Hugely appreciated

Rated 5 out of 5 stars

Why Kayleigh is best in what she do !

What is amazing about working with Kayleigh, is that when working on your career plans people tend to be emotional and that is something that Kayleigh understands and takes deeply into considertaion.

The first thing that comes to my mind when writing this review is that her communications skills and her approach make you feel super important, and as if you knew Kayleigh since ever. That's made me open up and share the details that made her be able to support me even better.

The second thing that comes to my mind, is her deep understanding of the processes and the best practice to be able to achieve our end goal.

I am really impressed with Kayleigh's methods and I will recommend her to anyone who is looking to secure his next career dream job. she will guide you, prepare you, and support you in making your dream come true.

Get in touch with her and I promise you this will be one of the best decisions you took in your life :)

June 14, 2021
Unprompted review
Theinternationalretailacademy logo

Reply from Theinternationalretailacademy

Wow, thank you so much Osmat! Really kind of you to write all of this.
All the best for your bright future, Kayleigh

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