Banner for The Lasting Change

The Lasting Change Reviews 

764
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 432 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the ordering process easy and straightforward, appreciating the smooth user experience and the ability to personalize their products. Many also expressed excitement about receiving their books, finding the content helpful, inspirational, and motivating for personal change. However, many people were dissatisfied with unexpected subscription charges and the lack of clarity regarding ongoing fees. Reviewers frequently encountered numerous add-on offers during the ordering process, which some found irritating or misleading. Additionally, some customers reported difficulties canceling these subscriptions and were surprised by the product type, expecting a physical book instead of an e-book.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many expressing disappointment regarding the type... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and ordering process... See more

Order

Consumers find the ordering process to be ambiguous, with some reviewers reporting an easy and smooth... See more

Price

Users describe negative interactions with price, frequently citing excessive and unclear charges, such as a... See more

Subscription

Clients share negative opinions on subscription, with many reporting unexpected charges for subscriptions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought the initial building process was easy but felt like all the add ons were more push selling and way too much. It would have felt better if it gave one list of optional add ons that I could se... See more

Company replied

Rated 4 out of 5 stars

This review is about the ordering process. It was not a difficult process, but it did try to sell me several additional items. This was not a huge problem, but it did require awareness of whether or n... See more

Company replied

Rated 4 out of 5 stars

I love the book. Based on what I had seen on Instagram, I expected a hardcover because I like it more and for me it’s easier to use. The book shows some slight waviness when I got it, likely due to... See more

Company replied

Rated 4 out of 5 stars

Too many offers in the beginning. Just want to try the book first. Almost turned away because it took too long to get to personal details

Company replied


Company details

About The Lasting Change

Written by the company

Transform your life with the first personalized self-growth book built by behavior change experts.

⭐️⭐️⭐️⭐️⭐️ "A transformative experience! This book felt like a trusted friend guiding me through my challenges."

⭐️⭐️⭐️⭐️⭐️ "A game changer! I've seen noticeable improvements in my confidence and overall well-being."

⭐️⭐️⭐️⭐️⭐️ "Truly unique and effective. The personalized touch made all the difference"


Contact info

3.6

Average

TrustScore 3.5 out of 5

764 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(764)

538 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
The Lasting Change logo

Reply from The Lasting Change

Dear Cazzy,

We are thrilled to hear you found our platform easy to navigate! We are actively working on improvements to keep your experience with Lasting Change smooth. Please email help@thelastingchange.com with your account email and order number if you ever need assistance.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars

Straight forward but annoying work all…

Straight forward but annoying work all the upsales. Just send me my big hard back book please and then I’ll decide on upgrade once I assess the value of the book

January 24, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Jennifer H,

We appreciate your feedback regarding the number of upsells and your interest in the hardback book. We are actively working on improvements to our process. Please email help@thelastingchange.com with your account email and order number so we can ensure your delivery is on its way.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars

Finally!!!

Been contemplating this gor some time. Coming up to my 70th birthday.. time to focus on me!!!

January 21, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Lynne El Younsi,

We are honored you chose Lasting Change to help you "focus on me" for your upcoming 70th birthday! We are constantly working on improvements to ensure the best experience. Please email help@thelastingchange.com with your account email and order number if we can ever assist you.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars

Too many “extra offers” to go through…

Too many “extra offers” to go through before ordering.

January 19, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Ida Kuczinski,

We appreciate the 4 stars and hear your feedback regarding the volume of extra offers before checkout. We are actively working on improvements to streamline this. Please email help@thelastingchange.com with your account email and order number if you have more thoughts to share.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars

Great!

Great stuff!

January 18, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Jami Gosse,

We're thrilled you think it's "Great stuff!" We are actively working on improvements to keep it that way. Should you ever need assistance, please email help@thelastingchange.com with your account email and order number.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars

Easy to work with

January 18, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Heidi,

We're thrilled you found the process easy! We are continuously working on improvements to ensure a seamless experience. If you need anything else, please email help@thelastingchange.com with your account email and order number so we can assist you further.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars
The Lasting Change logo

Reply from The Lasting Change

Dear Annie,

We appreciate your feedback regarding the number of offers presented and are actively working on streamlining the Lasting Change experience. Please email help@thelastingchange.com with your account email and order number so we can share your specific insights with our team.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars

The price ups and downs and all the…

The price ups and downs and all the additional offerings after purchase.

January 18, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Cindy Peggs,

We appreciate your feedback regarding pricing consistency and the volume of post-purchase offers. We are actively working on improvements to streamline this experience for our users. Please email help@thelastingchange.com with your account email and order number if you would like to share more details.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars

Did not like all the additional add ons…

Did not like all the additional add ons at the end

January 18, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Kendra,

We appreciate your honest feedback regarding the additional add-ons presented at the end. We are actively working on improvements to streamline the flow. Please email help@thelastingchange.com with your account email and order number if you have further thoughts to share.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars
The Lasting Change logo

Reply from The Lasting Change

Dear Mrs Upshaw,

Thanks for the 4 stars! We appreciate your honest feedback regarding the number of optional add-ons presented. We are actively working on improvements to streamline our offers. Please email help@thelastingchange.com with your account email and order number so we can hear more about your experience.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars
The Lasting Change logo

Reply from The Lasting Change

Dear Kimberly,

We are thrilled you are looking forward to your book! We are actively working on improvements to ensure the best experience at Lasting Change. Please email help@thelastingchange.com with your account email and order number so we can assist you with any questions.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars

Excel

Just hope this is legit

January 17, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Carol,

We assure you Lasting Change is a legitimate service dedicated to your goals. We're actively working on improvements to provide the best experience. Please email help@thelastingchange.com with your account email and order number if you need any assistance.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars

Being healthy is importantv

Easy to navigate

January 17, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Raquel,

We're glad to hear you find the platform easy to navigate. We are actively working on improvements to make it even better. Please reach out to help@thelastingchange.com with your account email and, if possible, the order number if you have any further feedback.

Sincerely,
Lasting Change Team

Rated 2 out of 5 stars

Very difficult to order and that…

Very difficult to order and that charged twice hopefully the book is worth it

January 16, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Devonna White,

We apologize for the ordering difficulty and the duplicate charge. We are actively working on improvements to our system. Please email help@thelastingchange.com with your account email and order number so we can investigate the billing issue for you immediately.

Sincerely,
Lasting Change Team

Rated 4 out of 5 stars

This review is about the ordering…

This review is about the ordering process. It was not a difficult process, but it did try to sell me several additional items. This was not a huge problem, but it did require awareness of whether or not the add-ons will create subscriptions. I would still recommend ordering, but buyer beware.

January 16, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Kristin Guile,

We appreciate your feedback regarding the add-ons and subscription clarity during ordering. We are actively working on improvements here. Please email help@thelastingchange.com with your account email and order number so we can look into your experience further.

Sincerely,
Lasting Change Team

Rated 2 out of 5 stars

Too Many Add-On Offers

Easy to navigate and make payment but WAY too many extra offers. I understand why you do it..I was in sales/marketing for 30 years. After 2 or 3 offers, it gets pretty annoying...there were 7!

January 16, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Stuart Foster,

We appreciate your feedback on the navigation but understand that seeing 7 extra offers was annoying. We're actively working on improvements to the checkout flow. Please email help@thelastingchange.com with your account email and order number so we can address this.

Sincerely,
Lasting Change Team

Rated 1 out of 5 stars

It's only an Ebook.

They make you believe you're buying an actual hard copy book. You're NOT. It's just an ebook.
DON'T WASTE YOUR MONEY OR TIME.

January 16, 2026
Unprompted review
The Lasting Change logo

Reply from The Lasting Change

Dear Gabrielle Thornton,

We apologize for the confusion regarding the digital nature of our guide versus a hard copy. We are actively working to improve how this is presented on our site. Please email help@thelastingchange.com with your account email and order number so we can assist you directly.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars
The Lasting Change logo

Reply from The Lasting Change

Dear Julie Bérubé,

We are thrilled that you are looking forward to receiving your book! We are working hard to ensure our delivery processes are efficient. Please email help@thelastingchange.com with your account email and order number if you need any updates on your shipment status.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars
The Lasting Change logo

Reply from The Lasting Change

Dear Rohrer Lori,

We are glad you found it easy to navigate your order! We are actively working on improvements to keep our platform user-friendly. Should you need anything, please email help@thelastingchange.com with your account email and order number.

Sincerely,
Lasting Change Team

Rated 5 out of 5 stars

It was fun and exciting to answer the…

It was fun and exciting to answer the question in order to make my own book

January 16, 2026
The Lasting Change logo

Reply from The Lasting Change

Dear Kasey Burns,

We're thrilled you found it fun and exciting to answer the questions for your book! We are actively working on improvements to make the process even better for our users. If you ever need assistance, please email help@thelastingchange.com with your account email and order number so we can help.

Sincerely,
Lasting Change Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look