It was great dealing with The Leather Craftsmen. Top quality product and customer service, all efforts were made to be sure it was a happy experience throughout the whole transaction. A+++++
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See what reviewers are saying
They are always responding on time any questions they answer promptly. My goods were delivered on time as promised. It's just unfortunate they don't have any other branches in other provinces so it b... See more
The leather Craftsmen has the best customer service I've ever had. They replied to every message I sent the same day and kept me in the loop on my order as well as were very honest where my order was.... See more
The workmanship, stitching and materials are a very good quality and standard. It is a super awesome style and very cool jacket. I would recommend anyone to purchase leather goods from this store. It... See more
Company details
- Leather Coats Store
- Bags and Luggage Store
- Clothing Alteration Service
- Fashion Accessories Store
- Fur Coat Shop
Written by the company
The Leather Craftsman, a fashion house of leather defined by its sophistication and elegance with its own classic sense of style and its attention to detail makes every article breathtaking. Cape Fashion is the founder and creative force behind leather crafting, a family-owned lifestyle brand starting from SHOP B7, B8 & B9 @ ACCESS PARK Kenilworth, with over thirty-five years of experience in leathercraft, Cape Fashion brings authenticity to every product they create. Everything about our leather products is simply great; regardless of whether it is the size, design, style, and shade of the products, the nature of the leather used, or the precision of the cut lines. Everybody associated with the interaction – be they creators, tailors, or quality specialists – endeavors to accomplish flawlessness in their work.
Contact info
South Africa
- theleathercraftsmen.com
4.5
Excellent
59 reviews
No recent history of asking for reviews
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Fantastic product, perfect fit
I am thrilled with the product and with the service I received. I did have a small misunderstanding regarding the measurements, and the item was corrected at no extra charge. I would recommend that you request a photo of the finished item before it is shipped to check all is in order, as we would have been able to pick up the issue before it was posted and saved an extra courier fee. Trousers fitted like a glove, quality is superb.
June 18, 2023
Beautiful black leather hoodie - XL
It went well. Miranda was exceptional. The result was a beautiful leather hoodie that was delivered to my office as agreed. I liked the service and I will certainly buy again
July 4, 2023
Really happy with the service ceceived…
Really happy with the service ceceived as well as the quality which was absolutely superb. Their pricing is fantastic too, an all round fantastic experience, will definitely be giving them repeat business and would recommend them to everyone.
July 4, 2023
The staff was extremely efficient
The staff was extremely efficient, especially because I needed and exchange, the lady had been so helpful and gave me a stress free process. I would highly recommend them.
June 4, 2023
The communication was great and the…
The communication was great and the shipment was super fast. My friends loved the jacket, it looks very good and expensive. I would really buy another one.
May 3, 2023
The staff is very helpfull and…
The staff is very helpfull and friendly. I had a jacket that was to small and the return was handled swiftly and the right size is already on its way. I highly recommend The Leather Craftsmen to anybody.
May 2, 2023
The jacket is exactly what I wanted
The jacket is exactly what I wanted. The service was really good and the staff super helpful
April 26, 2023
Very helpful and product was excellent…
Very helpful and product was excellent quality! Quick service and delivery
April 12, 2023
Awesome service
The jacket that I ordered was a bit small. Hassle free exchange and brilliant friendly service.
March 4, 2023
The proactive communication
The professionalism, proactive communication to arrange for delivery.Whenever I asked a question, it was answered in less than 24 hours.Oh the quality of the leather jacket is Hollywood class.My husband feels like a movie star in it.
March 5, 2023
Good service
The overall experience was great and efficient. Would be great to have a leather option when ordering. Leather pictures can be misleading. I will definitely order again. Thank you
February 27, 2023
High quality craftsmanship
Although the time frame to do and deliver the jacket was overdueit was worth the wait. The craftmanship was of high quality and the keather from Doberman leather was excelent. The stichwork was well lied and the inner liter of the jacket had a good silky finish.
February 27, 2023
A very good customer service keep it up…
A very good customer service keep it up guys every thing was perfect I'm really happy about my order
February 28, 2023
Unreliable
Placed an order for a specific event on 2nd February. No order progress updates. Reassured when asking (more than once) that order should be arriving that day. Now suddenly not arriving until next week. Now I have less than 48 hours to come up with a new plan for the event. Very unimpressed and will not be a returning customer.
February 22, 2023
Unprompted review
Excellent service
The staff were very helpful especially when it came to deciding what size and how to measure. They answered all my questions immediately. They were very friendly and I got my jacket within 4 days.
January 31, 2023
Extremely helpful and great quality
Miranda was extremely helpful and kept me updated throughout the process. I love the quality of the jackets as well, they fit perfectly.
December 13, 2022
Black, leather jacket.
The workmanship, stitching and materials are a very good quality and standard. It is a super awesome style and very cool jacket. I would recommend anyone to purchase leather goods from this store. It was awesome that I got my jacket at half price too! I normally buy size medium tops but a small jacket was my perfect size here, so do take care and note of the sizing guide.
December 18, 2022
Excellent services
Excellent services, beyond required. The jacket we ordered was not in stock and we were invited to consider alternatives until we found joy.
November 18, 2022
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