Stated that I needed it by a particular date and received it on time, even though they told me there was a delay from there supplier. They gave me next day delivery. Very impressed with the service I... See more
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Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... See more
Easy to see the full specification of the bulbs as I was looking for specific lumens, K and beam angle
Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... See more
Company details
Written by the company
The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.
Contact info
121 Loverock Road, RG30 1DZ, Reading, United Kingdom
- 01189507125
- sales@theledspecialist.co.uk
- theledspecialist.co.uk
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Hasn’t replied to negative reviews
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Very helpful expert advice
Very helpful expert advice from David. Great to have assistance in sorting through huge range of products.
Really easy and pleased with purchase
14 months and waiting
Ordered Philips Signify CorePro LEDlinear ND 7.5-60W R7S 78mm 840. Initially, they sent the wrong product. After 14 months, we are still waiting for the correct product to be delivered or for them to make a refund.
Contacting me by telephone over the New Year Holiday was not appreciated.
A good review should be the result of supplying the products in a timely manner and not a plea over the telephone referring to it being a family company etc. I have the same expectations from all companies regardless of their ownership.
The bulbs did eventually arrive.
Helpful and knowledgeable
Had two orders from them. After a delivery problem with the first order they were extremely helpful in sorting it out. Bonus points for being able to speak to a human being! I recommend them.
Good customer service
Arrived in good time. One item was not in stock so they phoned and suggested an alternative which they sent without charge. Good service.
Needs padded packaging
Quick response - thank you. But the two LEDs were in individual boxes which were loose inside a larger box, ie no padding. As a result, one LED had come out of its own box and was loose in the larger box
Great service
Great service. Rapid response to query. Delivered to promise. Would highly recommend their service.
Friendly and helpful
My first experience of this seller. Royal Mail lost the package but after reaching out I was offered a replacement order. Friendly and helpful telephone customer service. Things in life don't always go to plan and these guys did everything to make it right. Thanks!
great service from David when a bulb…
great service from David when a bulb did not work.
Theledspecialist feedback
Gre
At service and products. Some changes to my order, but due to inexperience maybe I was to blame . Will use again 10/10 on site David very helpful
Good service and good value
Good value with good service and the Philips LED lamps I have bought have proved to very very reliable
I do not have my products yet
Good choice of products and competitive…
Good choice of products and competitive prices.
Candle led bulb with filament
Ordered led bulbs , reasonable price for brand name. Easy to order and prompt delivery. Candle bulbs with filament look nice and bright
What more could you want?
Good choice, helpful advice for the DIYer, fair price, speedy delivery. Excellent.
A surprisingly quick and easy…
A surprisingly quick and easy experience. Six LED bulbs were bought at the 50% off sale price. I could not have been more pleased after searching many other sources but not finding these 13w bc bulbs. They were despatched and delivered very quickly. A very good experience.
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