The Led Specialist Reviews 

465
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Stated that I needed it by a particular date and received it on time, even though they told me there was a delay from there supplier. They gave me next day delivery. Very impressed with the service I... See more

Rated 5 out of 5 stars

Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... See more

Rated 5 out of 5 stars

Easy to see the full specification of the bulbs as I was looking for specific lumens, K and beam angle

Rated 5 out of 5 stars

Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... See more

Company details

  1. Lighting Store
  2. Electronics Store

Written by the company

The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

465 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(465)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

14 months and waiting

Ordered Philips Signify CorePro LEDlinear ND 7.5-60W R7S 78mm 840. Initially, they sent the wrong product. After 14 months, we are still waiting for the correct product to be delivered or for them to make a refund.

Contacting me by telephone over the New Year Holiday was not appreciated.

A good review should be the result of supplying the products in a timely manner and not a plea over the telephone referring to it being a family company etc. I have the same expectations from all companies regardless of their ownership.

The bulbs did eventually arrive.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable

Had two orders from them. After a delivery problem with the first order they were extremely helpful in sorting it out. Bonus points for being able to speak to a human being! I recommend them.

October 15, 2022
Unprompted review
Rated 3 out of 5 stars

Needs padded packaging

Quick response - thank you. But the two LEDs were in individual boxes which were loose inside a larger box, ie no padding. As a result, one LED had come out of its own box and was loose in the larger box

November 4, 2022
Rated 4 out of 5 stars

Friendly and helpful

My first experience of this seller. Royal Mail lost the package but after reaching out I was offered a replacement order. Friendly and helpful telephone customer service. Things in life don't always go to plan and these guys did everything to make it right. Thanks!

November 2, 2022
Rated 5 out of 5 stars

A surprisingly quick and easy…

A surprisingly quick and easy experience. Six LED bulbs were bought at the 50% off sale price. I could not have been more pleased after searching many other sources but not finding these 13w bc bulbs. They were despatched and delivered very quickly. A very good experience.

August 8, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look