Thelejouxstroller.com Reviews 586

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, finding them sturdy, stylish, and well-made. Many people praise the delivery service for being prompt and efficient, often arriving on time or even earlier than expected. The user experience is also highly rated, with consumers finding the products easy to assemble, use, and maneuver, especially highlighting features like compact folding and lightweight design. However, some customers experienced issues with product descriptions not matching the actual item, leading to dissatisfaction with aspects like size or color. A few people also encountered problems with customer service, describing it as unhelpful or slow to resolve issues, particularly concerning faulty products or incorrect deliveries.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While many customers express satisfaction with the... See more

Quality

Consumers generally express satisfaction with the quality of the products. Many reviewers praise the prams... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast and prompt... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the product for being... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the exceptional and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely love this stroller. My daughter outgrew her pushchair so after watching many videos and reading many reviews I bit the bullet. It’s a lot more compact which is what I needed for my hatchbac... See more

Company replied

Rated 4 out of 5 stars

Unfortunately my item never arrived on time but great communication! Wanted it for my grandsons holiday but came a day late! So unfortunately I’ll be sending back after my hols! But would buy from the... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... See more

Rated 5 out of 5 stars

Very prompt delivery- next day! Easy to assemble and great to be able to face mum. Baby was not comfortable in forward facing pushchair. Now happy. Quality is very good and quiet to push. Fantastic th... See more

Company replied


Company details

  1. Baby Store

About Thelejouxstroller.com

Written by the company

Visit Our Website! Shop Strollers FAQ Contact Us
Free Next Day Delivery
Free Next Day delivery on all orders placed before 2pm!

12 Months Warranty
All our products come with a 12 month warranty as standard.

24hr Customer Service
Our customer service team will answer all issues and queries within 12-24 hours.

With the LEJOUX Foldable Stroller Pushchair, you and your baby can seek out adventures together with comfort and convenience. This lightweight stroller provides a cool Memory Foam padded seat where your child can observe nature or lay back and nap as you shop. Complete with a 5-point harness and dual-suspension wheels that lock with 1 lever, our travel stroller helps you get back to all your favourite activities with your little one along for the ride. Available in 5 colours, it also makes a thoughtful baby shower gift.

The go-anywhere stroller

At the touch of a button on its leather padded handlebar the LEJOUX Baby Pushchair folds up in 2 seconds to just 57.5 x 45 x 25 cm (60 x 48 x 26cm with the wheels on). Its included storage bag allows for stowing in a car boot, checking at the airport gate or just storing out of sight in a closet at home. At your destination, it re-opens in 2 seconds so you and your baby can see the sights at once. An openable handrail with anti-pinch design gets baby in and out with ease and a basket beneath keeps baby necessities at your fingertips.

Built for your growing family

LEJOUX uses high-quality aircraft-grade aluminium to create a sturdy, lightweight stroller. An instruction manual guides you through light assembly. Weighing just 8kg and with front wheels that swivel 360 degrees, our stroller manoeuvres through busy sidewalks and shop aisles with deft. The retractable canopy outfitted with mesh window helps keep your child cool and comfortable and lets you keep watch over your most precious cargo.


Contact info

3.8

Great

TrustScore 4 out of 5

586 reviews

5-star
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1-star

Asks customers to review

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Replied to 41% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Very quick delivery and push chair as…

Very quick delivery and push chair as described.
Perfect for me as a nanny to have when my granddaughter comes. Was very easy to assemble only had to put the two wheels on. Pushchair itself very easy to put up and down and is light weight.
Only issue I had was the delivery man left the big box with the pushchair in it at the bottom of the block of flats I live in. Couldn’t be bothered to bring it up to my door. Didnt know it had been delivered until the next day when I went out. This could have been stolen!!!!

July 18, 2024
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Reply from Thelejouxstroller.com

Dear Louise,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our service and that your new pram arrived quickly and met your expectations. Your satisfaction is our top priority, and we're delighted to know that you're happy with your purchase.

If you have any further questions or need assistance, please don't hesitate to contact us. Enjoy your new pram!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Excellent Service!

Excellent service! When I ordered, an hour later I had an email to say that my order had been shipped and 24 hours later it arrived. Customer service is brilliant and I absolutely love my new pram. Couldn't be more happier.

July 24, 2024
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Reply from Thelejouxstroller.com

Dear Kayleigh,

Thank you so much for your fantastic feedback! We're thrilled to hear that you had an excellent experience with our service and that your new pram arrived quickly and met your expectations. Your satisfaction is our top priority, and we're delighted to know that you're happy with your purchase.

If you have any further questions or need assistance, please don't hesitate to contact us. Enjoy your new pram!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Perfect stroller light weight a cannot…

Perfect stroller light weight a cannot wait to use on our holidays

July 24, 2024
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Reply from Thelejouxstroller.com

Dear Sheena,

Thank you for your wonderful feedback! We're delighted to hear that you find the stroller perfect and lightweight. We hope it serves you well on your holidays and makes your travels easier and more enjoyable.

If you have any questions or need further assistance, please don't hesitate to reach out to us.

Safe travels and enjoy your holiday!

Best regards,
The Lejoux Team

Rated 4 out of 5 stars

All in all a great stroller however the…

All in all a great stroller however the front wheel always goes wild and shakes uncontrollably when out on walks , need a solution to this ?

July 26, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Scott,

Thank you for your feedback and for bringing this to our attention. We're pleased to hear that you generally find the stroller great, but we understand the frustration caused by the issue with the front wheel.
Please contact our customer service team. We are committed to ensuring your satisfaction and may need to provide a replacement part or additional support.

Best regards,
The Lejoux Team

Rated 4 out of 5 stars

The stroller is light weight and exactly what we bought it for.

The stroller is good, light weight and exactly what we bought it for. Delivery was quick and we had no problems. The only thing I could fault is the instructions, which don't explain about the extra mat which is supplied and how to raise the back rest which we did manage, but could be better explained.

July 22, 2024
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Reply from Thelejouxstroller.com

Dear BrynK,

Thank you for your feedback! We're delighted to hear that you are happy with the lightweight design and quick delivery of the stroller. We appreciate your suggestion regarding the instructions and will work on improving them for better clarity on the extra mat and raising the backrest. Your input helps us enhance our products and services.

Best regards,
The Lejoux Team






Rated 5 out of 5 stars

This is my second bughid and I would…

This is my second buggie and I would not use any other brand , for my grandchildren everyone uses it when going on holiday, fantastic for the plane , lightweight and so easy to put up and down , love it !!

July 24, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Cheryl,

Thank you for your loyalty and kind words! We're thrilled to hear that our buggies have become a go-to for your family, especially for holidays. It's great to know that you find them lightweight and easy to use. Your continued support means a lot to us!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Really lightweight and beautifully…

Really lightweight and beautifully made, really happy

July 24, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Tracy,

Thank you for your wonderful feedback! We're delighted to hear that you find the stroller both lightweight and beautifully made. Your satisfaction is our top priority, and we're happy to know you're really pleased with your purchase.

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

i love the pram its so comfortable and…

i love the pram its so comfortable and easy to carry i highly recommend 👍🏽

July 18, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Sadaf,

Thank you so much for your kind words! We're thrilled to hear that you love the pram and find it comfortable and easy to carry. Your recommendation means a lot to us and we appreciate your support.

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Lovely pushchair

Lovely pushchair, easy to build, easy to fold down and easy to push, love the way it forward and rear faces but also still collapses without being bulky or having to take anything off.

July 21, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Alice,

Thank you for your fantastic feedback! We're delighted to hear that you find our pushchair lovely and easy to build, fold down, and push. It's great to know that you appreciate its versatility in forward and rear-facing options while still being compact and convenient to collapse.

We strive to design products that make parenting easier, and your positive comments mean a lot to us.

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

I bought the 365 black leather stroller…

I bought the 365 black leather stroller for my 10 month old and we absolutely love it. It's so light and looks stylish which I love. The cup holder is so handy it has its little perks which is fab. My baby loves to rest his feet up and cab easily adjust to flat when he's napping. I'm going on holiday soon as can't wait to use the stroller for travelling. Definitely reccomend

July 9, 2024
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Reply from Thelejouxstroller.com

Dear customer,

Thank you for your wonderful feedback! We're thrilled to hear that you and your 10-month-old love the 365 black leather stroller. It's great to know that you find it light, stylish, and functional, especially with handy features like the cup holder. We're glad your baby is comfortable in it and that it can easily adjust for naps.

We hope you have a fantastic holiday and that the stroller makes your travels even more enjoyable. Thank you for recommending our product!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Amazing love the whole product

Amazing love the whole product. Had a chunky travel system, but not my baby is over 12 months and walking etc she wants to be less restricted and see more. It’s so light well and modern love it

July 10, 2024
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Reply from Thelejouxstroller.com

Dear customer,

Thank you for your fantastic feedback! We're delighted to hear that you love the whole product and that it's been a great transition from your previous travel system. It's wonderful to know that your baby enjoys the freedom and visibility it offers, and that you find it light, well-designed, and modern.

If you need any further assistance or have any questions, feel free to reach out. Enjoy your journeys with your little one!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Very easy to order & the fact it was…

Very easy to order & the fact it was delivered the next day was an added bonus!! I was extremely pleased when I opened the box. I have a big baby so don’t think it’ll last him long but perfect for quick trips & it doesn’t take up a lot of room in the car! The lovely email I received & the fact they responded to my reply straight away brilliant customer service

July 16, 2024
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Reply from Thelejouxstroller.com

Dear Sarah,

Thank you for your kind words and feedback! We're thrilled to hear that you found the ordering process easy and appreciated the next-day delivery. It's great to know that you're pleased with the stroller's compact size and suitability for quick trips, even with a big baby.

We're also glad to hear that our customer service met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Lejoux Team






Rated 5 out of 5 stars

Just what was needed !!

They are fab, so compact and the little added xtras that comes with it are great, so easy to put up and down and I love that it all fits in a handy bag

July 9, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Heather,

Thank you for your wonderful feedback! We're delighted to hear that the stroller meets your needs perfectly. It's great to know that you appreciate its compact design and the extra features it comes with. We're also glad that you find it easy to put up and down and that the handy bag adds to its convenience.

If you have any more comments or need any assistance in the future, please feel free to reach out. Enjoy your stroller!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Great response and quick delivery.The…

Great response and quick delivery.The stroller is great so far and hasn't given me any issues

July 15, 2024
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Reply from Thelejouxstroller.com

Dear Precious,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our quick delivery and that the stroller has been performing well without any issues. Your satisfaction is our priority, and we're glad to have met your expectations.

If you ever have any questions or need further assistance, don't hesitate to contact us. Enjoy your stroller!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Excellent

The seat padding is comfy and plenty of storage plus the bag which can be used as a baby changing mat is better add one , worth the money ,looks luxurious and durable .

July 12, 2024
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Reply from Thelejouxstroller.com

Dear Tresia,

Thank you for your excellent review! We're delighted to hear that you find the seat padding comfy and appreciate the ample storage space. It's great to know that the bag doubling as a baby changing mat is a valuable addition for you. We're pleased that you find the stroller worth the money and luxurious in appearance.

If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing our product!

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

I really love the stroller

I really love the stroller . Light weight and easy to move . Bought another for my twins

July 13, 2024
Unprompted review
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Reply from Thelejouxstroller.com

Dear Arvinder,

Thank you so much for your feedback! We're thrilled to hear that you love the stroller and find it lightweight and easy to move. It’s wonderful to know that you’ve decided to purchase another one for your twins.

If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support and hope you continue to enjoy using your strollers!

Best regards,
The Lejoux Team

Rated 3 out of 5 stars

Looks very nice but the back of the…

Looks very nice but the back of the seat keeps falling down if my son sits back. He is only 8 months so hes not very big so i have a feeling it wont last very long :(

July 11, 2024
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Reply from Thelejouxstroller.com

Dear Jenna,

Thank you for sharing your feedback. We're glad to hear you like the look of the stroller, but we're sorry to hear about the issue with the back of the seat. It sounds like there may be a problem with the reclining mechanism.

Please reach out to our customer service team, and we'll be happy to assist you in resolving this issue. We're committed to ensuring that you're fully satisfied with your purchase.

Best regards,
The Lejoux Team

Rated 5 out of 5 stars
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Reply from Thelejouxstroller.com

Dear Samantha,

Thank you for your lovely feedback! We're delighted to hear that you love your stroller and that the delivery was quick. We appreciate your support and hope you continue to enjoy your Lejoux stroller.

Best regards,
The Lejoux Team

Rated 4 out of 5 stars

The spelling and grammar in the…

The spelling and grammar in the stroller manual was very poor, so I don’t think it was printed in the UK. Other than that, the stroller arrived fairly quickly and in a good condition.

July 1, 2024
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Reply from Thelejouxstroller.com

Dear Nikki,

Thank you for your feedback. We apologize for any issues you experienced with the spelling and grammar in the stroller manual. We appreciate your understanding and are glad to hear that the stroller arrived quickly and in good condition.

Best regards,
The Lejoux Team

Rated 5 out of 5 stars

Great service and prompt next day…

Great service and prompt next day delivery.

July 8, 2024
Thelejouxstroller.com logo

Reply from Thelejouxstroller.com

Dear Lesley,

Thank you for your positive feedback! We're delighted to hear that you were pleased with our service and the prompt next-day delivery.

Best regards,
The Lejoux Team

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