the little audio company Reviews 

42
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've never bought anything from the Little Audio Company. Not yet, anyway. (I live over 100 miles from his shop.) But despite that, David has been so generous with his time and knowledge, even when my... See more

Company replied

Rated 5 out of 5 stars

Had visited 3 other hi-fi dealers in my quest for speaker upgrade. David Falkner gave unbiased information and was clearly very knowledgeable about the products that he sells. He was very friendly th... See more

Company replied

Rated 5 out of 5 stars

Even though I've never been to his shop, or bought anything from him (yet) David answers all my email questions at length, with enthusiasm and patience. There's no salesmanship, just a genuine desire... See more

Company replied

Rated 5 out of 5 stars

Thought that spending so much more time than usual enjoying my system during lockdown.. that it was the ideal opportunity to try IsoAcoustics Gaia.... Very fair price and fast delivery, superb advi... See more

Company replied

Company details

  1. Hi-fi shop
  2. Audio Visual Consultant
  3. Home Theater Store
  4. Home Audio Store

Written by the company

With over 35 years experience, the little audio company offers sensible, real world audio solutions for home theatre systems and hi-fi systems, including multi-room and custom install products. Our eclectic mix of hi-fi components from around the world are chosen for specific, audibly beneficial reasons rather than the popularity of their name - particularly our loudspeaker range, all possessing one or more room friendly design aspects helping them to sound great in virtually any room. Come and hear something a little different…in our welcoming, relaxing showroom where you can spend all the time you need to choose the right product or system for you. We want you to buy the right thing for you, first time, saving you time and money in the long run. Our reviews describe our service - isn't it about time you experience it for yourself?


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(42)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Outstanding service. I asked for advice about adapting my system to deal with hearing loss at high frequencies. David sent a detailed and very helpful reply, recommending two possible solutions, and explaining the pros and cons of each. They both involved hardware that he couldn’t supply himself. But I shall be going back for any future purchases.

October 6, 2021
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks for the review David. Hearing loss shouldn’t prevent us from enjoying music, so I was happy to help and offer options that I myself would look at if I was in the same position. Hope it goes well for you!

Rated 5 out of 5 stars

David is fantastic

David is fantastic, he really knows his products and after carefully listening to your needs will make suggestions and then help you narrow your choice after you feedback your listening experience. More than just being generous with his time and experience he also let me have long term loans of five (yes five!) amplifiers at different times over 7 months and arranged couriers when we were in lockdown. This allowed me to make a well informed choice based on how my system sounds at home with the amp in place and choose the right one for me. Trustpilot only allows me 5 stars but based on my experience Little Audio Company deserves more!

August 5, 2021
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks for the review Mark. As much as can be learned in a demo room at any retailer’s premises, there’s no substitute for listening at home, in a room you know, on a system you know, with your own music and in your own time, which allows you to really get to know a product before committing yourself.
I hope you enjoy your purchase for many years to come.

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, help & assistance; David could not have been more helpful, friendly and went out of his way to advise etc.
HIGHLY recommended from myself, a long time Audiophile!
AAA+++

July 7, 2021
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks for the review Simon, and as discussed, hopefully I’ll be able to offer you better service in the future!

Rated 5 out of 5 stars

Completely customer focussed!

David, the owner knows his stuff, and is unfailingly helpful, patient and never goes for the hard sell. He has a great range of lesser known products and is an excellent source of advice and ideas. I recently bought a pair of superb Amphion Argon 7ls speakers from him, and the whole transaction and communication with David was a refreshing change. Highly recommended.

April 24, 2021
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks for the review Dave - always a pleasure!

Rated 5 out of 5 stars

Ophidian Speakers. I have gone against one of the cardinal…

I have gone against one of the cardinal sins of HiFi speaker purchase, and brought a pair of speakers blind (or should that be ‘deaf’) so to speak. I treated myself to a retirement present of a new pair of Ophidian P3 Evolution speakers. After a lot of reseacrh online/reviews/websites I sent out a few emails to retailers who stocked the different speakers I had an interest in. And it was David Falkner of The Little Audio Company of Birmingham who came back with the most helpful advice. After a few (a lot really) emails back and forth with David’s excellent product knowledge and patience, I settled on the P3s. Which are now connected to my Naim kit and singing well. Thank You David.

February 9, 2021
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks Jim, it has been a pleasure helping you to find what you’re looking for. I do actually enjoy replying to emails - everyone has a different system, a different sounding listening environment, and a different set of requirements - few enquiries are the same, so it’s always interesting.

Rated 5 out of 5 stars

The wealth of knowledge...

The wealth of knowledge, experience and sincerity in customer service make this company a real number one. Very hard to beat. Any rating below 5 stars would be an injustice

January 22, 2021
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks Mr. T, appreciated, as always.

Rated 5 out of 5 stars

Excellent advice given

Excellent advice given, David was very helpful with helping me with my queries and took time to reply in great detail.

Highly recommend!

November 7, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks Harry, happy to be of service.

Rated 5 out of 5 stars

Little Audio, David and pudding

I emailed David Falkner of The Little Audio Company yesterday, Sunday, Aug 16. David's reply was waiting in my In-Box Monday morning!! I don't recall ever receiving az prompt
and thorough a response as David's.

My interest is in the Larsen 9.2's. I wanted to know if they, as the main L & R spkrs could be combined with Larsen 6.2's as CC & surrounds. The 9.2's are said to produce very low base, hence a 7.0 system. I also asked David for his recommendation of associated electronics that compliment the Larsen's.

What started out as a search for product info, led me to The Little Audio website, which caught my attention. This prompted me to contact David.

I asked David $5,000 worth of questions and received $10,000 worth of answers. His responses explained 'reasons why.' I never got the impression I was being 'sold'. Instead, I was being educated on what works, what doesn't.

There's an old saying...
'We never get a second chance to make a first impression.' My experience with David Falkner and Little Audio is a 10! The proof is in the pudding, as they say...👍👍

August 16, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks for the review Byron, highly appreciated. In many ways I prefer emails to phone calls, as it allows those asking the questions to refer back to them if needed - it’s very easy to forget information after a phone call, or misinterpret things.

Rated 5 out of 5 stars

IsoAcoustics Gaia

Thought that spending so much more time than usual enjoying my system during lockdown.. that it was the ideal opportunity to try IsoAcoustics Gaia.... Very fair
price and fast delivery, superb advice... Have to say.. All the positive reviews online about this product are true.. Astounding... David at the little Audio company knows his stuff and is great to deal with.

June 23, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks Marcus, glad they worked out well for you.

Rated 5 out of 5 stars

5 stars for a reason

You’re not reading one of those default 5 star ratings coerced out of you from a polite but needy salesperson with KPI’s to maintain...here you have a genuine report on my experience with David
I discovered TLAC after searching for a niche speaker brand (Larsen) and now feel like have made a new friend.
I’ve had numerous lengthy email exchanges with David whom generously gives his time and advice which is really appreciated in these days of national chains killing off independent traders.
I hugely appreciate the time shared and his enthusiasm to help me find something I’m happy with - gives me such confidence in being content with the outcome- absolutely nothing to fault!
I echo the other reviews below and wholeheartedly recommend speaking to The Little Audio Company to get personal advice.

May 22, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks Rob, appreciated.

Rated 5 out of 5 stars

In line with all the other reviews I…

In line with all the other reviews I cannot fault Dave's speed of response, open and honest information, no hard sell and thoughtful.

I will have no hesitation in recommending him to family, friends and colleagues as well as having the little audio company as a look at first website, in the sometimes mind-numbing but enjoyable world of hifi.

best wishes Dave and hope the recent Covid restrictions are survivable,

iain Knowles

April 23, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks Iain - all going well during lockdown, so all is good! the little audio company isn’t going anywhere anytime soon...

Rated 5 out of 5 stars

Genuine, helpful, enthusiastic

Even though I've never been to his shop, or bought anything from him (yet) David answers all my email questions at length, with enthusiasm and patience. There's no salesmanship, just a genuine desire to help and share knowledge. Truly brilliant service.

April 21, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks very much, it’s appreciated.

Rated 5 out of 5 stars

Deep knowledge and obvious passion.

David went above and beyond service with writing long, well-informed emails just out of enthusiasm for audio. Paired with a great track record on various forums I'd recommend heartily.

January 20, 2020
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks very much Marten.

Rated 5 out of 5 stars

With this company

With this company, you get personal service, an email before and after delivery from a real person. They do what they state they are going to do, and they do it well. They have an excellent range of personally picked hi fi gear that should suit pretty much every need no matter how bespoke

December 25, 2019
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks very much Trey, we try our best!

Rated 5 out of 5 stars

David is a true enthusiast who really…

David is a true enthusiast who really knows his stuff, no hard sell just great genuine objective advice. Wouldn't hesitate to recommend him to others, top guy.
Nick

December 22, 2019
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks Nick, highly appreciated.

Rated 5 out of 5 stars

Great Kit Backed Up By Good Advice.

The owner, David, knows his stuff and his advice can always be relied on. He is also not trying to extract ££££s from you but delivers good products at good prices. I've purchased speakers, a subwoofer and more recently a phono preamp, all very good. David recommended the Moon phono preamp. It's a more affordable stage compared to most and it's absolutely brilliant for the price. I've had a more expensive and highly acclaimed stage in the past and honestly it doesn't come close. If you want good advice and to not have to take out a mortgage, talk to David.

November 28, 2019
Unprompted review
the little audio company logo

Reply from the little audio company

Thanks for the kind words Kikis - this is what the little audio company is all about!

Rated 5 out of 5 stars

Excellent service

David at the LittleAudioCompany has been tremendously helpful throughout our enquiry and impartial with his advice and recommendations. Communication has always been strong and we are delighted with the level service and outcome. I will certainly recommmend and use again .

August 18, 2019
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks for the kind words Jay, they’re very much appreciated.

Rated 5 out of 5 stars

Outstanding customer service !

David is an absolutely outstanding hi-fi dealer. His knowledge of equipment and experience is 2nd to none. However it is his patience with customers and his desire to please them which makes him stand out above all other dealers.
I recently bought a new stereo system from him following several weeks of emails discussing what I required and David has a list of options. Since I live in a relatively small town I did not have a quality hi-fi dealer locally I could visit. David was incredibly patient and corresponded with me for several weeks.
The system which I ended up purchasing was beyond my expectations. To say that I am totally delighted with would be an understatement.Thank you for your patience and outstanding service David

August 14, 2019
Unprompted review
the little audio company logo

Reply from the little audio company

Many thanks for the kind words AH, it’s been an equal pleasure dealing with you!

Rated 5 out of 5 stars

Excellent customer service

I have bought a couple of items over a few months and the service through out has been excellent with advice and help freely available.if only all companies offered this level of customer service. I cannot recommend highly enough.

December 14, 2018
Unprompted review
the little audio company logo

Reply from the little audio company

It’s been a pleasure Kevin - many thanks for the great review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look