The Little Gem Bespoke Jewellery  Reviews 

115
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The Little Gem really is the only jewellers you should be going to. I have had a few pieces with them now and the service I have received is always brilliant and the jewellery is timeless so thank you... See more

Rated 5 out of 5 stars

Great jewellers to find something different. I didnt want a hugely expensive ring and there was so much choice and found the perfent ring. It was resized on the day and they also went the extra... See more

Rated 5 out of 5 stars

A really lovely Little Gem. I visited this shop last year on recommendation and wasn’t disappointed. I had my very old engagement ring made into a beautiful bespoke signet ring and other rings that di... See more

Rated 5 out of 5 stars

Both my mum and I have had items designed and made by James and Lou. I had some stunning sapphire earrings made and my mum remodelled both her engagement and wedding rings and got some new gold ho... See more

Company replied

Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Repair Service

Written by the company

Bespoke manufacturing jewellers : jewellery design specialist : The Little Gem is a small family run jewellers tucked away in Sevenoaks, just 25 minutes away by train from London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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No recent history of asking for reviews

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4.6

All reviews

(115)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

We have purchased a number of items…

We have purchased a number of items from little gem now, and have never been disappointed. Lou has always sat with us, gone through everything in fine detail, and made us some really lovely jewellery. A nice genuine family business.

November 1, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Adam for your kind & positive feedback, we wish you all the best & hope to see back in the near future.

Lou

Rated 5 out of 5 stars

A great experience from start to finish…

A great experience from start to finish designing an engagement ring. Lots of guidance and advice without any pressure, and James has designed the most beautiful trilogy ring. My fiancée absolutely adores it, she can’t stop looking at it! Thank you James and Lou!

July 8, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you for taking the time to leave an amazing review Ben, we wish you & your fiancée all the best.

Rated 5 out of 5 stars

Excellent communication and beautiful…

Excellent communication and beautiful jewellery!! Delivery exactly when it said it would be!! 10/10 !!

August 11, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you very much for your kind feedback, we hope to see you back soon in the near future.

Rated 5 out of 5 stars

Just amazing!

Little Gem are exactly that, a gem!!! We made an appointment to get our wedding rings, we were welcomed with such warmth and friendliness from the start. There was no pressure and they were so helpful in helping us decide. We were a little late on sorting out our rings but no problem as they were ready in 2 weeks! And the presentation box, just stunning and a lovely keepsake for after the special day. Thank you so so much and we will definitely be back. Kirsty and Tony x

March 11, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you so much Kirsty for your very kind feedback we really appreciate it. We are pleased you had an amazing wedding day & we wish you a very happy marriage & hope to see you again in the near future.

Rated 5 out of 5 stars

Beautiful Craft meets Endless Heart

You and your gems are in the best of hands with Lou and James. This father-son duo are the epitome of beautiful craft and endless heart.

I asked for a re-setting / design of my engagement ring, wedding ring, and the creation of a ring from a pair of earrings.

They listened to what I hoped for and envisaged, whilst advising me on aspects I couldn’t decide on, and guiding me on design elements I hadn’t even thought on.

I can’t describe how moved I was when I saw what they gave back to me.

They created rings that were all masterfully made and that I will forever love.

Thank you so much.

I wholeheartedly recommend Little Gem Bespoke Jewellery.

May 6, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Mouchira for your amazing review! It was such a pleasure for us to design & create jewellery with such a kind & honest person like yourself. We wish you all the best & can’t wait to welcome you back in store in the near future.

Rated 5 out of 5 stars

Fantastic Customer Service

We first met James at the Detling Wedding fair and even from our brief conversation on that day we knew this was going to be the place to go for Chris’s wedding ring. Chris was looking for something a little bit different, the service that we received from James was second to none, he gave us lots of different ideas in a very relaxed atmosphere with no pressure to make a purchase. We placed the order and the ring was ready to collect within a few weeks. The quality is outstanding in line with the customer service received. Although we live about an hour away it was well worth the trip and we will certainly return in the future, Would highly recommend.

May 3, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Sally & Chris for your lovely review, we really appreciate your kind feedback. It was an absolute pleasure to serve you both. We hope to see you again in the near future.

Rated 5 out of 5 stars

Great family run business

What a little Gem, James devoted lots of time to help me create the perfect engagement ring for my fiancé. Just stand in the shop for 10 minutes and you'll see that everyone who comes in is greeted delightfully (often by name) by one member of the family or another. We'll be back for our wedding bands soon.

November 15, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you very much Owen for the great review, we really appreciate it, we look forward to seeing you in the near future for your wedding bands.

Rated 5 out of 5 stars

Thank you !

We visited Little Gem in Sevenoaks looking for design ideas for our wedding rings. Luigi and James helped us to make this exciting decision and made two beautiful pieces of jewellery for us to treasure.

March 11, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you very much Jacky for your kind feedback, we wish yourself & Thomas all the very best for the future.

Rated 5 out of 5 stars

Beautiful Independent Jewellers

This is a wonderful independent jewellers. I was very apprehensive about purchasing an engagement ring as it is obviously a big commitment but James and Lou made me feel completely at ease throughout, from the moment I walked through the door. They took the time to talk me through the process and what factors to consider and James sourced a truly beautiful diamond, which looks better and better the more my now fiance and I look at it! I was very impressed with how flexible they were with my budget and time frame and no point did I feel under any pressure, which was a concern for me when I started planning. If you are looking for the perfect proposal then look no further!

February 25, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Tom for taking the time to provide us with your wonderful feedback, we will look forward to welcoming you back Into store in the near future.

Rated 5 out of 5 stars

Highly recommend the Little Gem

We were looking for wedding bands and stumbled across the Little Gem shop. When we popped in they were super friendly and they booked an appointment to discuss the design of the bands and any questions we had. The were super knowledgable so we knew we were in good hands, and they always gave us the time of day when we visited again at later dates.

We are absolutely thrilled with the wedding bands and they designed it to exactly how we wanted it, and their service was top knotch.

February 25, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you so much Alex for your feedback, it was a pleasure to make wedding rings for such an amazing couple. We look forward to seeing you back in store very soon.

Rated 5 out of 5 stars

Couldn't recommend highly enough for wedding rings!

My partner and I went into The Little Gem to get our wedding rings. We sat talking to Lou and Jamie for ages, asking all our questions, discussing what we wanted and trying on rings. Lou has an absolute wealth of knowledge and this was invaluable to us! We left feeling so happy and knowing so much more than when we went in. I can't recommend them highly enough! You won't be sorry you did.

January 14, 2023
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you so much Nadine for taking the time to share your amazing feedback, we will look forward to welcoming you into store again in the near future.

Rated 5 out of 5 stars

Stunning craftsmanship and design!

Both my mum and I have had items designed and made by James and Lou. I had some stunning sapphire earrings made and my mum remodelled both her engagement and wedding rings and got some new gold hoop earrings.

There artistic flare, patience with indecisiveness and amazing craftsmanship meant we are both so happy with what they have done for us.

We would highly recommend this wonderful bespoke jewellers in Sevenoaks. Do pay them a visit!

December 22, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you so much Catherine & Sandie for your fantastic feedback, it was an absolute pleasure of ours to create such meaningful bespoke jewellery with you both. We will look forward to seeing you again soon in the near future.

Rated 5 out of 5 stars

Brilliant jewellers

I took my engagement ring in to Little Gem to be remodelled. Lou and James listened carefully to what I wanted, made constructive suggestions about shapes of stones and then ordered in diamonds in different sizes for me to choose. They produced a beautiful ring that I am thrilled with. All this completed in 6 weeks, thank you Lou and James.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot thank James and Lou at The…

I cannot thank James and Lou at The Little Gem enough for all the help they have given me and my daughter in creating the perfect pieces of jewellery. We both had an idea of the ring and earrings we wanted. James and Lou, listened to us and then created jewellery that is a work of art. Their attention to detail, plus tailoring the jewellery to their customer's need, both aesthetic and cost, was faultless.
We are looking forward to working with them again in the future.

November 26, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you so much Amanda for your amazing feedback. It was an absolute pleasure to meet such wonderful people like yourselves. We wish you all the best for the new year & hope to see you again soon in the near future.

Rated 5 out of 5 stars

Great little jewellers

Great little jewellers. Super friendly. Excellent service. They solved a problem that other jewellers had said was not possible. I absolutely love being able to wear my eternity ring again. Thank you Little Gem.

November 19, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you for your kind feedback Suzanne, we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Lou and James have created several…

Lou and James have created several amazing jewellery pieces for me. Their design work and craftsmanship is unrivalled in my opinion. Highly recommend.

November 7, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you very much Karen for your great feedback, we really do appreciate it.

Rated 5 out of 5 stars

They were brilliant from start to…

They were brilliant from start to finish. I couldn’t recommend them enough.

October 24, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you for your kind feedback Richard, we hope to see you again in the near future.

Rated 5 out of 5 stars

I have had a piece of jewellery that I…

I have had a piece of jewellery that I hadn’t been wearing that I was wanting to get more use of. I wished to use the diamonds from a bangle to make a platinum eternity ring for which I had already sought advice from various jewellers that I had previously used. I went into Little Gem when passing on a whim but was extremely impressed by their valuable knowledge and advice from this family business which was given without any obligation.
The quote I received was competitive but more than that I felt complete confidence in the knowledge and friendly advice I received to place my redesign there and then.
I received my completed ring ahead of schedule and I am utterly delighted with the result.
I have many other items I will gradually take to Little Gem for their advice and help with redesign. I highly recommend to friends and family with absolutely any hesitation.

August 26, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Amanda for your amazing feedback, we are very pleased to hear you've had such a positive experience with us. We will look forward to working with you again in the near future.

Rated 5 out of 5 stars

I visited Lou to enquire about the…

I visited Lou to enquire about the possibilities having a neckless made. The original neckless had been lost and all I had was a photo. From this he created an exact copy. He’s done an amazing job and I’m delighted with what he has created. I received great advice from him and James and thoroughly recommend them.

July 21, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Simon for your great feedback, we are very pleased to hear you had such a positive experience. We will look forward to welcoming you back in the near future.

Rated 5 out of 5 stars

Thank you 😊

I was passing by and thought I'd enquire about getting my engagement and wedding rings cleaned. James did it for me on the spot. It took 20 mins max. Great service and my rings look as good as new!

July 2, 2022
Unprompted review
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Reply from The Little Gem Bespoke Jewellery

Thank you Caroline for your review, we are pleased to hear you are happy with our repair service you experienced. Hopefully we will see you again in the near future.

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