The Little Gem Bespoke Jewellery  Reviews 

115
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The Little Gem really is the only jewellers you should be going to. I have had a few pieces with them now and the service I have received is always brilliant and the jewellery is timeless so thank you... See more

Rated 5 out of 5 stars

Great jewellers to find something different. I didnt want a hugely expensive ring and there was so much choice and found the perfent ring. It was resized on the day and they also went the extra... See more

Rated 5 out of 5 stars

A really lovely Little Gem. I visited this shop last year on recommendation and wasn’t disappointed. I had my very old engagement ring made into a beautiful bespoke signet ring and other rings that di... See more

Rated 5 out of 5 stars

Both my mum and I have had items designed and made by James and Lou. I had some stunning sapphire earrings made and my mum remodelled both her engagement and wedding rings and got some new gold ho... See more

Company replied

Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Repair Service

Written by the company

Bespoke manufacturing jewellers : jewellery design specialist : The Little Gem is a small family run jewellers tucked away in Sevenoaks, just 25 minutes away by train from London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(115)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Jewellery and Excellent Customer Service

I couldn’t recommend The Little Gem highly enough! My partner had an amazing personalised experience when he purchased my stunning engagement ring from James and Lou. The ring is simply beautiful and you can see the attention to detail and craftsmanship that has gone into creating it. What's more, I love that the ring is bespoke and not something you can find in any old jewellers.

Although the ring was slightly too big, James and Lou offered a quick turnaround to get it resized so that I was not without it for long. I was incredibly pleased with the level of service they provided even after the initial purchase.

Overall I cannot fault The Little Gem, it is a truly wonderful family business. You can see that they take pride in all of their work, offer the highest level of customer service and have a stunning range of expertly-crafted jewellery. I look forward to visiting them again in the future and we will definitely be back for our wedding bands!

May 2, 2022
Unprompted review
The Little Gem Bespoke Jewellery  logo

Reply from The Little Gem Bespoke Jewellery

Thank you so much Jess for taking the time to provide us with your wonderful feedback, we will look forward to welcoming you into store again soon.

Rated 5 out of 5 stars

Outstanding service and product - eternity ring…

Bought my wife an eternity ring from The Little Gem Sevenoaks. From start to finish they were excellent, offering great and honest advice and service, fairly priced and the finished product was outstanding. I like the fact that the jewellery is handmade in Sevenoaks by a family run business. Highly recommend them.

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

Thankyou Lou & James

We would like to thank Lou and James for their outstanding service at The little Gem. Me and my fiance met them at a wedding show and were so impressed we decided to visit their beautiful store in sevenoaks. Lou assisted in the bespoke design of our wedding rings guiding us every step of the way. Today we collected them and we couldn't be happier. Thankyou you so much Lou and James, amazing work 🙂

April 16, 2022
Unprompted review
Rated 5 out of 5 stars

Setting a birth stone

Lou and James did a fabulous job of creating an absolutely beautiful ring for my daughter. They created for her a ring that was almost identical to one I had made a when I was her age. They really listen and explain very clearly possibilities and options. I would completely trust them with any design in the future

April 16, 2022
Unprompted review
Rated 5 out of 5 stars

Wedding rings

My partner and I purchased our bespoke wedding rings from The Little Gem. We were really impressed with the service we received. The people we delay with were really knowledgable and were able to offer us lots of advice about the types of rings that would be best for us.

They kept us well informed with what was happening throughout and were able to create our rings within 2 weeks as we were on a tight time frame!!

My wedding ring is absolutely beautiful and exactly what I wanted!

Would 100% recommend.

Thank you so much ☺️

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

An excellent family business in the…

An excellent family business in the heart of Sevenoaks Lou and James listened carefully to requirement in making two bespoke rings. A very professional and knowledgeable service thoroughly recommended

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

Replacement Wedding ring and resizing

I popped into Little gem to ask whether they would be able to make my wedding ring bigger having broken my finger it no longer fitted. James was extremely helpful and said they would definetely be able to do that and advised me that they do not stretch the ring but instead insert additional gold to the desired size.
They did a fabulous job and as such when we dropped the ring in for resizing, my husband having recently lost his wedding ring in the surf purchased a replacement ring which he picked up yesterday and it is absolutely fabulous. Thank you Lou!
We would highly recommend James and Lou at Little gem, they give such a great service.
Jeanette and David

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

I would highly recommend these to anyone. Really honest, trustworthy people that pay attention to detail and look after their customers. You will be well looked after if you come here. We got our wedding rings here and will definitely be coming back here again.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

A priceless gem

James and Lou give a truly exceptional service. The only way I can describe it is that you are treated like family.
We bought our wedding rings from little gem, mine was shaped to fit my engagement ring and it truly surpassed my expectations. My partner's wedding ring is the most gorgeous colour and exactly what he wanted.
They also transformed my grandmas broken engagement ring that was missing it's stone. Giving it to my mum as a surprise this mother's Day completely re tipped, polished, and with a new hand picked sapphire is a memory I will cherish forever.
Wonderful service, competetively priced, impeccable craftsmanship - what more could you want. Thank you James and Lou! Can't wait to come back the next time I need jewellery.

March 27, 2022
Unprompted review
Rated 5 out of 5 stars

Engagement Ring

Having lost my engagment ring of 50 years I asked James from The Little Gem if he could make me a replica from a photo I had.
James and Lou made me a ring which was a perfect match, I am so pleased the result is outstanding, so much effort was made to source the gems I couldn’t be more pleased.

March 23, 2022
Unprompted review
Rated 5 out of 5 stars

I have had a terrific experience with…

I have had a terrific experience with the Little Gem. One ring (which had lost a stone) has been fixed and reset; and they have designed and created a beautiful ring using a diamond I had. Both are stunning and the staff delightful. Couldn't ask for more.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

A really lovely Little Gem

A really lovely Little Gem. I visited this shop last year on recommendation and wasn’t disappointed. I had my very old engagement ring made into a beautiful bespoke signet ring and other rings that didn’t fit, made bigger. Since then I surprised my husband with a specially made signet ring and he surprised me with a stunning pair of earrings. Both Lou and James are really nice and so helpful. We will definitely be back for any future jewellery requirements we might need or even for a chat, coffee and a browse.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

We have recently purchased our wedding rings from the shop and it was a great experience. The staff were very knowledgable and provided a huge range of choice. I would definitely look to go back for future jewellery needs. They do a lot of bespoke stuff which is really beautiful.

February 26, 2022
Unprompted review
Rated 5 out of 5 stars

We have just recently had our wedding…

We have just recently had our wedding rings made at The Little Gem Bespoke Jewellers and can’t recommend James and Lou highly enough. We absolutely love our rings and cannot wait to wear them in a few month’s time. My engagement ring is a difficult shape and I was really set on having a half halo of diamonds as my wedding ring. Lou fit the wedding ring perfectly around my engagement ring, like they were meant to be together. Couldn't rate this father-son team highly enough, they were attentive and really listened to me and my vision. They were fantastic at keeping me updated throughout the whole process. Will definitely be back in the future.

February 20, 2022
Unprompted review
Rated 5 out of 5 stars

I really have found myself a Little Gem..

I could not recommend the Little Gem highly enough. Their customer service from start to finish was amazing. I went in with an idea on how I would like my wedding band to look and Lou turned it into an outstanding statement which I cannot wait to wear! A fantastic experience couldn’t recommend enough. I'll look forward to going back!!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service and craftsmanship

Couldn’t recommend The Little Gem more highly. From the very first phone enquiry I felt in safe hands and this only continued and grew when I met Lou & James to discuss the creation of a bespoke ring with huge sentimental value. Lou took my (very) basic idea and built on it, adding ideas and checking with me to see if I liked them thus creating the most beautiful piece. I truly can’t thank the guys enough for what they have made me, it’s a constant and stunning reminder of my very dear Mum. If you want the best and most authentic service then go to The Little Gem

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, can’t rate highly enough. Such lovely, careful, gentle service, really listened to what we wanted. Great expertise and creative genius, to design both wedding bands just as we wanted and also a special ring for another occasion. Thank you!

January 15, 2022
Unprompted review
Rated 5 out of 5 stars

I went in to The Little Gem with a…

I went in to The Little Gem with a rough idea of what I wanted. The staff made it very easy. The ring arrived on time and it was perfect for what we wanted. Will definitely be going back for our wedding rings. Professional service, would highly recommend

December 17, 2021
Unprompted review

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