The Little Gem Bespoke Jewellery  Reviews 

115
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The Little Gem really is the only jewellers you should be going to. I have had a few pieces with them now and the service I have received is always brilliant and the jewellery is timeless so thank you... See more

Rated 5 out of 5 stars

Great jewellers to find something different. I didnt want a hugely expensive ring and there was so much choice and found the perfent ring. It was resized on the day and they also went the extra... See more

Rated 5 out of 5 stars

A really lovely Little Gem. I visited this shop last year on recommendation and wasn’t disappointed. I had my very old engagement ring made into a beautiful bespoke signet ring and other rings that di... See more

Rated 5 out of 5 stars

Both my mum and I have had items designed and made by James and Lou. I had some stunning sapphire earrings made and my mum remodelled both her engagement and wedding rings and got some new gold ho... See more

Company replied

Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewellery Manufacturer
  4. Jewelry Repair Service

Written by the company

Bespoke manufacturing jewellers : jewellery design specialist : The Little Gem is a small family run jewellers tucked away in Sevenoaks, just 25 minutes away by train from London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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No recent history of asking for reviews

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4.6

All reviews

(115)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Wedding rings

We had our bespoke wedding rings made here. Great experience, lovely family owned business. Really helpful, would definitely recommend

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

A beautiful ‘new’ ring!

I was extremely pleased with the service I received from Little Gem jewellers. I lost a stone from my eternity ring at the beginning of the pandemic and was frustrated at not being able to source a jeweller to repair it. Little Gem was a great discovery. James rebuilt my ring using the existing stones and I now have a beautiful ‘new’ ring. The service was quick, professional and reasonably priced. I highly recommend The Little Gem.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

I was recommended to speak to James at…

I was recommended to speak to James at little Gem by a friend, as I was looking for a diamond eternity ring as a surprise gift for my wife’s 50th birthday.

What can I say , one of the best recommendations I have ever been given..!!!

Due to the surprise nature of the gift, and the fact that I couldn’t get over to James shop without alerting my wife, James was happy to meet me on a freezing cold and wet Saturday morning in a local car park, to discuss ideas, sizing and timings.

James is incredibly passionate about his job and extremely knowledgeable about the whole Gem industry, but above all, he is a thoroughly lovely chap and an absolute pleasure to deal with. Nothing was too much trouble for James to help me achieve exactly what I was after for my wife. His expertise and professionalism was second to none, and I immediately knew why my friend had recommended Little Gem….!!

Little Gem are an incredible set up based in a delightful little boutique shop in Sevenoaks. They truly are a wonderful father and son team… James with his knowledge and passion , and Lou with his expertise and master craftmanship… a perfect combination…!!

The look of total surprise and utter joy on my wife’s face when she opened the ring box on her birthday , was all down to James and Lou. The ring is utterly sensational and a real showstopper. …I cannot thank you guys enough and give you enough praise…!!

Not only did Little Gem manage to capture exactly the vision I had in my mind , they also managed to beat any other price out there hands down.

I have absolutely no hesitation in recommending James and Lou ( Little Gem) to anyone. From our very first meeting, to the delivery of the stunning 3 row diamond set eternity ring, James had it all under control , and went above and beyond from start to finish…

An absolutely Five Star performance, and a totally deserved Five Star rating from me.

Well done indeed Little Gem…xx

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

Only popped in to have a look and was…

Only popped in to have a look and was blown away by their expertise and knowledge. We had a stunning eternity ring made and I’m totally thrilled with it. Highly recommend James and Lou. Such wonderful people and customer service is outstanding.
Thank you for my perfect ring.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

I’m so glad I found this little Gem

I’m so glad I found this little Gem. Initially went in to enquire about watch batteries and I found them to be so reasonably priced - I ended up with a battery replacement, polish and repair to the clasp on my Cartier Santos watch, it’s like new! Whilst in there I got to talking with James and it was clear he has such a passion and knowledge for diamonds. I asked him to get some ideas for engagement rings for my other half. James got straight to it, sourced some stones, emailed over a breakdown of costs, detailed info and options and a video of the design. We were then able to come and view the stones and pick our preference. Then he handed it over to Lou to work his magic and he did just that. I am now the proud owner of the most stunning ring I could have wished for. Totally surpassed our expectations and they do not take liberties on price. A lovely family run business with the highest level of customer service. Everyone is made to feel welcome and important and looked after no matter how big or small your budget. We are over the moon and will definitely be lifelong customers. Thank you again James and Lou!

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot recommend The Little Gem…

I cannot recommend The Little Gem highly enough! There is no comparison to a high street jewellers in any way. The personal service and attention I received from James and Lou was so friendly and professional, they ensure that your hand crafted item is perfect in design, size, fit snd finish for you.
I commissioned an eternity ring asking for a contemporary design with a wow factor and with their help that is just what I received. I absolutely love it!

May 16, 2021
Unprompted review
Rated 5 out of 5 stars

Will shop here again

James delivered an excellent service, got have lots of experience making bespoke jewellery and made the wedding band fit really nice round the engagement ring which we sent special delivery as we are not local, kept us up to date with the progress as well. Also polished the rings up nicely which we were grateful for. Will shop here again for sure.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent!
Normally I don’t write reviews but I feel like I have to give The Little Gem some credit here. James cleaned my wife’s watch (Rolex) and her engagement and wedding rings and he has done a superb job. Looked brand new! They know what they are doing and they know what they are talking about.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

The best hand made jewellery ever!

We would like to say Thank you for Lou & James,
They made our amazing wedding bands for our special day. From the start to finish procedure was excellent.
The rings shows professionalism and passion in all details. We are so pleased, because rings reflects more than our dreams.
We are highly recommend them.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend The Little…

I would highly recommend The Little Gem. Lou created my fiancé’s wedding ring spectacularly, as well as cleaned my engagement ring; making it look better than new! We have now instructed him to make a pair of diamond earrings as his workmanship is second to none! Highly doubt we will ever use another jeweller now!

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic jewellery repair shop in…

Fantastic jewellery repair shop in Sevenoaks. James was really honest and knowledgable- reasonably priced repairs - re-rhodium of 4 rings - he gave tips on keeping them in pristine condition - will definitely be visiting when lockdown ends to have a look at the displays for ideas for Birthdays and Christmas presents!

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

Can’t say how happy we were with the work, service and expertise of the family team at the little gem. They saved a poorly made ring that was essentially a right off and did so incredibly reasonably keeping us posted at every stage. Would recommend without hesitation

March 21, 2021
Unprompted review

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