Theloftconverter Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness throughout the entire process. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, clear communication, and attention to detail from start to finish. Reviewers are particularly impressed with the high quality of workmanship, noting that projects are delivered on time, within budget, and often exceed expectations. The user experience is described as smooth and stress-free, with the team managing all aspects effectively and keeping disruption to a minimum. The customer service is consistently lauded for its responsiveness, honesty, and the team's genuine care for the end result.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting professionalism, reliability, and... See more

Quality

Customers had positive experiences with quality, consistently praising the high-quality build and excellent... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a fantastic and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting excellent communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TLC finished my hip to gable loft conversion earlier this year. Connor, Liam and the team were well presented, knowledgeable and very helpful throughout the process. TLC are also well connected with b... See more

Rated 5 out of 5 stars

We instructed The Loft Converter for a full renovation project and the result has exceeded expectations. From structural work through to final finishes, everything was delivered with care and atte... See more

Rated 5 out of 5 stars

Friendly bunch of lads who really know their onions. They did a great job of our loft - definitely recommended.

Rated 5 out of 5 stars

We needed more space but didn’t want to move. The Loft Converter helped us create two extra bedrooms and a bathroom, and it’s completely changed how our home works for our growing family. They were... See more


Company details

  1. Construction Company

Written by the company

London loft conversions, and extensions, Essex loft conversions and Hertfordshire loft conversions. The Loft Converter is one of the leading specialist London loft conversion and extensions company.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

We chose The Loft Converter for our…

We chose The Loft Converter for our extension after speaking with Jacob and being impressed by his knowledge and attention to detail during the quotation stage.

The planning and structural elements were handled seamlessly, and the build quality is excellent. The extension has not only enhanced our home aesthetically but has also significantly increased its usable space and overall value.

A professional service from start to finish.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Loft conversion

We recently had our loft work completed and I’m extremely pleased with the whole experience. The team were professional, punctual, and clearly very skilled at what they do. They explained everything clearly from the start and kept the workspace clean and organised throughout the job.

The quality of the workmanship is excellent and the finished result has exceeded our expectations. Communication was great the entire time, and they made sure we were happy with every stage before moving forward.

I would highly recommend them to anyone looking for reliable and high-quality loft services. A big, big thank you to Jacob Ryan for the personal recommendation.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve just completed a full…

We’ve just completed a full refurbishment and the transformation is incredible. What was once a tired, dated space now feels modern, functional and finished to a really high standard.

From the first meeting, we felt confident we were in safe hands. The team were transparent on costs, realistic on timelines and delivered exactly what they promised. There were no surprises, just steady progress and consistent communication throughout.

The project involved a lot of moving parts, but everything was coordinated smoothly. The trades were punctual, polite and clearly experienced. It’s rare to find a company that combines efficiency with genuine care for the end result, but that’s exactly what we experienced.

We’re absolutely delighted with our home and would highly recommend them to anyone thinking about refurbishing. A professional job done properly.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of working with…

We had the pleasure of working with Brad at The Loft Converter and his expertise was evident from day one. His knowledge of loft conversions and structural alterations gave us complete confidence throughout the process.

Brad took the time to explain every option clearly, offering practical advice while making sure the design suited both our home and our budget. Nothing felt rushed or pushed — it was clear he genuinely wanted the best outcome for us.

What really stood out was his attention to detail and ability to foresee potential challenges before they became issues. That level of experience makes a huge difference on a project like this. Communication was consistent, honest and professional throughout.

If you are considering a loft conversion, I would highly recommend speaking to Brad. His expertise and guidance made the entire experience smooth and stress-free.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Top Tier

We recently had our loft conversion and refurbishment completed by this company and are extremely pleased with the results. The team was professional, reliable, and easy to communicate with throughout the project.

The workmanship is excellent, the finish is high quality, and everything was completed on time and within budget. They kept disruption to a minimum and delivered exactly what was promised.

Highly recommended.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Jacob is conscientious, hard working and very personable. Working with him on what could have been a stressful extension, turned out to be a much easier process. Highly recommend.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Job was completed within the time frame to an excellent standard. Jake and the team made the process very easy. Would recommend!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Jacob and the team…

My experience with Jacob and the team was fantastic. My partner and I booked in a loft conversion for our home and I was really pleased with the service and job they done for us. Jacob made it a swift process and made everything at ease. Strongly recommend.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

We recently complProfessional & Reliable – Highly Recommendedeted a loft conversion…

We recently completed a loft conversion and couldn’t be happier with the results. From the initial consultation through to completion, the whole process was handled professionally and efficiently. Communication was clear throughout, timelines were met, and the workmanship was of a very high standard.

The team were punctual, respectful of our home, and kept everything tidy and organised. Any questions or small changes we had were dealt with quickly and without issue. The finished space has completely transformed our home and exceeded our expectations.

I wouldn’t hesitate to recommend them to anyone considering a loft conversion or home improvement project.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

“Really impressed with TLC

“Really impressed with TLC. Jacob came out to quote and was knowledgeable, honest and easy to talk to. The quote was detailed and clearly broken down, and he explained everything in plain English with no pressure. Communication was quick and professional throughout. Would definitely recommend.”

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly skilled and professional!

TLC finished my hip to gable loft conversion earlier this year. Connor, Liam and the team were well presented, knowledgeable and very helpful throughout the process. TLC are also well connected with bathroom and tiling suppliers who provided me with great value bathroom equipment. In terms of the quality of their work, the converted loft seems to be well done. I highly recommend TLC for loft conversions!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Cannot thank the whole TLC team enough for all their contributions to our amazing loft conversion, which has exceeded our expectations! The workmanship and attention to detail was outstanding and the customer care excellent! Special thanks to Luke who went above & beyond at the start of the project and to Henry who completed the finishing touches at the end of the project!

The name ‘TLC’ says it all..

Mr & Mrs Sigoura
Southgate

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and outstanding work

I had an amazing experience with TLC, especially with Andrew, my project manager. I first discovered the company through local social media groups, and several people personally recommended them. I had no prior knowledge of loft extensions, but Andrew was incredibly helpful, informative, and guided me through every step of the process, ensuring I understood each phase. He was always quick to respond to my many questions, which made the entire process enjoyable and stress-free.
He was proactive in sending me options for materials and examples of their previous work, and happy to accommodate any of my bespoke requests. Their Instagram page offers a lot of examples of their previous work which was a great inspiration. One thing that truly stood out was how he went the extra mile to speak with the neighbors and take photos for the record, saving me money by eliminating the need for a survey. TLC’s pricing was also very reasonable and competitive. Even when I decided to add extras, like skylights and duo-Velux, they kept the costs fair, which was a huge bonus compared to other companies I looked at.
The customer service was exceptional. Connor, who handled the drawings, was also highly knowledgeable and professional. TLC work with a great team of specialists, including roofers, electricians, and asbestos removal experts, ensuring that every aspect of the project is handled with expertise and care. Their team of builders, including Johnny, are excellent and friendly.
I highly recommend TLC and Andrew to anyone looking for excellent customer service, meticulous work and outstanding results!

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Our loft conversion project managed by TLC

We are in the final stage of our loft conversion project done by TLC to create two additional double bedrooms in our home, and I couldn't be happier with the results.

From the initial meeting with Connor who provided us with a competitive and detailed quote to the planning permission process handled by Georgie, TLC have been a delight to deal with.

The quality of the building work is exceptional. Everything was done with precision and care, from the structural alterations to the finishing touches.

Luke was not only remarkably highly skilled but also like everyone else on the team he was very pleasant to deal with. The team were punctual, courteous, and maintained a clean workspace throughout the project.

Our project manager Matt managed the project efficiently, ensuring minimal disruption to our daily life. The team’s attention to detail was impressive, and they were always willing to listen to our preferences and to address any concerns we had.

I highly recommend TLC for anyone considering a loft conversion. The team transformed our space beautifully while making the process as smooth and stress-free as possible

February 18, 2025
Unprompted review

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