Timely delivery, flagged up by polite, helpful driver, half an hour before he arrived - which was what I'd asked for upon ordering. Then, with a cup of tea polished off he expedited the shifting of la... See more
Company replied
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Review summary
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Always friendly, polite and accommodating to your preferred delivery day. The logs are great and plentiful, burn beautifully and are also very clean so you don't feel like you are bringing any insect... See more
Company replied
I always have positive experiences over the years with The Log Shed Ordering is straightforward and I do it over the phone mainly as I can sort delivery date easily . Never had any issues . Logs... See more
Company replied
Excellent service, as always. The whole team are a pleasure to deal with. Sue in the office couldn't possibly be more helpful (she is wonderful actually), and the delivery driver (sorry I don't know h... See more
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Company details
Written by the company
At The Log Shed, we pride ourselves on our excellent products and are huge believers in ‘good old fashioned’ customer service. We deliver nationwide throughout the UK and offer the finest quality kiln-dried logs, a range of beautiful log stores and fireside accessories. All our wood comes from sustainable sources with quality second to none. We offer kiln dried firewood which is dried in our own wood fired kilns. All our wood is Woodsure “Ready to Burn” certified and passed through strict quality controls making it ready to burn immediately. Our friendly, knowledgeable team are at your service!
Contact info
United Kingdom
- thelogshed.com
4.9
Excellent
969 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
Friendly service
Delivery was quick
Delivery driver was able to place the bag exactly where I wanted it.
The product is exactly what I wanted.
May 15, 2025
Reply from The Log Shed
It's always a pleasure Christine.
A friendly efficient company.
A friendly welcome and very helpful response to my query. Efficient if early delivery. Excellent
May 9, 2025
Reply from The Log Shed
Always happy to help Vic!
Great delivery service with updates
Great delivery service with updates. All the logs are great
May 9, 2025
Fantastic quality logs
Fantastic quality logs. Always delivered promptly. I wouldn’t use anyone else, they are the best!
April 26, 2025
Reply from The Log Shed
That is so kind of you Catherine :)
This is our 2nd year we have purchased…
This is our 2nd year we have purchased logs from them.
Very Friendly staff
Delivered when the said they would.
Covered sacks so you could stack the logs in your own time.
The logs were perfect and little waste.
Thank you, we will be back.
May 2, 2025
Reply from The Log Shed
Thank you so much Lesley. We really do try to deliver warmth in everything we do!
A very reliable and friendly service
April 23, 2025
Reply from The Log Shed
Thank you Helen, we always try our very best!
Reply from The Log Shed
Thank you for your kind review Allison.
Reply from The Log Shed
Thank you for your kind review :)
Reply from The Log Shed
Thank you so much for your kind review
Excellent service
Excellent service, ordered a barrow bag of silver birch in the morning and it was delivered the same day.
Fantastic logs, perfect for starting a fire in the wood burner, lights easily and gets hot very quickly.
March 25, 2025
Reply from The Log Shed
Hi Diane, we are so pleased you were delighted with our service. Thank you so much for your kind review.
Excellent in all aspects from ordering…
Excellent in all aspects from ordering to delivery well done
March 21, 2025
Reply from The Log Shed
Many thanks for taking the time to write us this great review!
Got good advice on appropriate logs and…
Got good advice on appropriate logs and a swift delivery.
March 20, 2025
Prompt and excellent quality
March 19, 2025
Good wood reliable delivery
March 19, 2025
All good thanks
March 19, 2025
Excellent efficient service
March 18, 2025
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