The London Removal Company Reviews 

222
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brilliant moving experience with Jim and the team. From easy booking to everything securely in the new house. Removal guys were polite, friendly and respectful. My items were well packaged and having... See more

Rated 5 out of 5 stars

From the moment Jim came and quoted us a price for their services until the last box was unloaded at the new address these guys were a pleasure to deal with. Professional at all times, respectful of o... See more

Rated 5 out of 5 stars

Jim and his guys were all lovely, really experienced, professional and friendly, would definitely recommend! We even left something behind which they posted 1st class back! Thanks!!

Rated 5 out of 5 stars

The team were incredibly professional and packed the whole house both quickly and safely. They helpfully dismantled a lot of our furniture including some intricate cupboards, wardrobes and bed... See more

Company details

  1. Shipping Company
  2. Office Furniture Store
  3. Packaging Supply Store
  4. Warehouse

Information provided by various external sources

London Removals and storage solutions from the London experts We offer a wide range of removals and storage services to suit your requirements, this includes: Domestic Removals Office relocations UK & European removals Packing Materials International shipping


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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No recent history of asking for reviews

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4.9

All reviews

(222)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing guys

Amazing guys! Really fast, very friendly and respectful. They've been very careful when carrying things around. Also helped us to move a few things around. Highly recommended.

June 26, 2018
Unprompted review
Rated 5 out of 5 stars

Extremely good service all round

Extremely helpful office staff. Lots of good contact as my original moving date changed numerous times. Very efficient movers. Very speedy and parcelled up fragile items. All in all a very good service and can thoroughly recommend them.

June 1, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly, helpful, calm and professional - both the office team and the removals guys, glad we chose LRC!

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

Would always recommend

Quick, reliable, good advice and hassle-free. Would always recommend as it's been consistent between the two times I've had the pleasure of using them (with five years in between).

May 24, 2018
Unprompted review
Rated 5 out of 5 stars

Hard-working, professional and friendly

I was moving the contents of a one-bedroom flat within London, doing my own packing. They sent a staff member round to survey the contents prior to the move, so that they could produce a meaningful quote. A team of just two movers had my property loaded in an hour and unloaded in another hour at the other end. They arranged red-route parking for me as well. The move went extremely smoothly thanks to London Removal Company and I would recommend them without hesitation.

May 24, 2018
Unprompted review
Rated 2 out of 5 stars

I moved on Feb 14th 2018

I moved on Feb 14th 2018, from Peckham, SE15, to the Kent area.
Removers arrived on time and were extremely efficient at removing items from my home. However, I did feel that after they had packed and were leaving my home that there were still items left inside. If my brother hadn't been there to help me I don't know what I would have done, I found it very stressful.
The following day, after the moved I noticed some damage to a leather chair, I contacted the company and was told that the damage was brought to my attention prior to the items being moved, I honestly don't recall this as there was so much happening on the day of the move, also some for the removers were difficult to understand due to their accents. The company said the damage was also noted on the sheet that I signed for at the end of the job. It was, but I was so tired having been up all night packing, I signed it without even reading it...I would have signed anything just for a sit down and a cuppa.
The guy that moved me called me to discuss the damage and said that he would speak to someone else and get back to me, probably the following day, but he never did. I cannot recommend this company.

May 8, 2018
Unprompted review
The London Removal Company logo

Reply from The London Removal Company

Thank you for your recent review, which we were disappointed to have received. So, after looking into your comments we would like to answer some of the points raised below.

• One of our aims as a removal company is to try to make the move as stress free as possible, and the team leader always does a walk around the property with the customer to make sure nothing is left behind before leaving the current property.
• With reference to the damage to the leather chair, this was bought to the customer’s attention at the time of the move before the armchair and sofa covers were placed over the items in question. This was acknowledged by the customer, by him signing the disclaimer form before any property left the premises.
• As for our teams accents, I can say with confidence that our team are fluent in English
• The porter that pointed out the damage to the customer did call the customer and explain about him reporting the damage prior to leaving the house and the customer said he couldn’t remember. The office did call you regarding the above pointing out the disclaimer that had been signed.
• Finally, as winner of the National Guild “Remover of the Year” award we pride ourselves on delivering a high quality, stress free service.

Rated 5 out of 5 stars

Very helpful

Very helpful; my move did not go smoothly due to issues with obtaining the keys which meant a late move. However, the movers remained cheerful and helpful throughout

April 22, 2018
Unprompted review
Rated 5 out of 5 stars

Really efficient and sympathetic removals

This is the second time in a year that I have used The London removal Company. It was a difficult removal, for them as well as me, and they dealt with it with care and good humour throughout. It made a great difference to have such sympathetic and helpful people working on this job.

April 14, 2018
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for the…

I have nothing but praise for the lovely guys (both called Chris) who did my move! They arrived on time, were so capable, friendly, polite and did the job really well. Instead of being a stressful experience we enjoyed the day and were delighted with how well it all went - thanks to the London Removal Company! Also I would like to mention the lady on the phone who helped me book and arrange everything - nice and helpful at all times and reassuring with a kind voice! Thank you all so much for the excellent work!

April 7, 2018
Unprompted review
Rated 5 out of 5 stars

FANTASTIC SERVICE

I called the company at 8:45am in the morning on the off chance that they could assist with an office move that morning. Without hesitation they checked and were able to accommodate my request. When taking payment they noted that I was on a train and suggested that I call from a more secure location to provide them with credit card information. Thoughtful, helpful service.

The gents that turned up were helpful and thorough and took care to mark the boxes.

I also required storage at the last minute and they took the boxes off to their storage facility without any problems. Fantastic service and highly recommended.

March 20, 2018
Unprompted review
Rated 5 out of 5 stars

We moved 60 miles away on one of the…

We moved 60 miles away on one of the worst days weatherwise ever! snow blizzards, high winds, black ice and fog. We got to our new home , which is on an estate at the top of a hill, and no cars could manage to get up, let alone a massive removal lorries.. as they were just wheel spinning.
These fantastic guys spent 2 hours gritting the whole road, they found grit, shovel, spades, brooms and they got us in!!!
They were incredible, they then had to unload till late at night. They did not stop working. They all worked amazingly as a team and we have already recommended them to everyone that we know.
All 7 of them are true assets to their company.
Thank you so much again. Tracey & Hugh

March 20, 2018
Unprompted review
Rated 5 out of 5 stars

A professional service from start to finish

We have had a professional service from The London Removal Company from the outset. Kim was able to give us a quick estimate on the volume and required two quotes as there was stuff going into storage as well as with us to the new place. We clarified any queries with Julie ahead of the move and they were able to accommodate our move at short notice.
On the day the boys turned up early and they were completely organised, professional and friendly in their approach to us and the job at hand. They were moving a lot and set about loading the vans in a methodical fashion. They were great from start to finish and it was a long day.
I would have no hesitation about recommending The London Removal Company.

March 18, 2018
Unprompted review
Rated 5 out of 5 stars

Extremely professional service provided…highly recommended

Extremely professional service provided by The London Removal Company.
I used them to move my parents approx 40 miles with the pre-packing service offered by them. The team turned up promptly and introduced themselves and were very friendly (the team - Pablo, Matt, Joe, Raul) and worked with a smooth and confident ease.
The move was painless for us and testament to a great team, both behind the scenes and front of house. Thanks also to the girls - Kim, Rachael & Julie - in the office for their support

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The initial survey was arranged and undertaken quickly; the quote came through the same day. Quote was marginally higher than competitors but crucially was a fixed fee as opposed to being time dependent which made things considerably less stressful on moving day.

The two gentlemen undertaking the move were polite, helpful and worked very quickly. Highly recommended company - will use again.

March 13, 2018
Unprompted review

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