THE MARKET - Daily Online Classic Car Auctions Reviews 

655
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have sold a couple of cars through these guys and I must say that the experience has been very positive. The staff are very knowledgeable about what they do and give you confidence that the car wil... See more

Rated 5 out of 5 stars

Second time I've used The Market and I am very impressed. The photography was outstanding, the service smooth and all hiccups and admin dealt with quickly and fully. The auction itself worked well, pl... See more

Rated 5 out of 5 stars

I recently purchased a Jaguar XJ8 through The Market and had an excellent experience from start to finish. The whole process was professional, straightforward and well organised. Communication... See more

Rated 5 out of 5 stars

This is the first Trustpilot review I've ever written. I'd like to thank Mark Livesey for sticking with us when circumstances beyond Bonhams' strict control left us without a buyer post auction. Mark... See more

Company replied

Company details

  1. Auto Auction

Written by the company

The best way to buy or sell your classic or collectable car. We run online classic car auctions every day - 24/7/365. No buyers fees, and anti-sniping technology. With a 90%+ sell-through rate, we remain the UK benchmark for transparency, honesty, speed and ease in a highly competitive marketplace. We hold the industry-leading Trustpilot ranking for the sixth year running. As the UK's FIRST dedicated digital classic car auction platform, selling over 7000 classic and collectable cars worth £115m since 2017.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(655)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Bonhams for successfully…

Thank you Bonhams for successfully auctioning my SL55 AMG. The service I received was excellent. Photography very professional. All staff exceptionally helpful. Many thanks to Freddie for making sure everything ran smoothly.
Bruce (Winkfield Man)

November 21, 2023
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much, we really appreciate your support.

Rated 5 out of 5 stars

Professional

Professional, efficient, friendly, and achieved an excellent result for both Seller and Buyer given their extensive following. Highly recommended.

November 21, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Friendly dependable experts for the auction of valuable cars.

Professional staff, very knowledgeable about the sale process and the classic car market overall. I liked how they worked to best present the car to maximise sale price, gathering all relevant background info about car, history, etc and how to display this info to maximise buyer interest in our car.
Staff supportive around the detail of how their auction process works to maximise the car sale value and ensure we as the seller were comfortable with auction process was very impressive.
Overall very satisfied with their expertise, customer service and ability to make this sale process easy.

October 30, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

The whole action experience was very…

The whole action experience was very professional from start to finish.
The staff are very knowledgeable and helpful.

October 11, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, knowledgable and professional staff.
A fantastic experience. I highly recommend.
Thank you for everything

October 30, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Car sold

Great experience. The staff were very professional and efficient, especially Freddie. The car sold, and the money was in our account the following day.

October 19, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Ar%ll the staff at Bonhams were very…

Ar%ll the staff at Bonhams were very courteous,helpful and professional, I was kept informed throughout.It made for a very easy and smooth process. The car was sold on Friday and the payment was in my a/ccount on Monday

October 13, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 4 out of 5 stars

returning customer.

knowledgeable, professional, informative and stress free. particular thanks to Freddie, a pleasure to do business with, and, thankfully, a satisfactory result.
will definitely use Bonhams again, buying and selling.
Steve Bygrave

October 12, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Brilliant Cost Effective Way to Sell Your Car

Thank you to the Bonhams Cars for selling my project BMW. The final priced realised was above what I was hoping for and sold within the estimate. 5 Stars to Mr Woodd and the team.

October 6, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Great service from start to finish

Great, friendly people that know their cars and always available. Outstanding quality photoraphy of the car, and buyer paid within hours of the auction closing. Compared to another online based platform used previously, the customer experience with Bohams has been a first class example of how classic cars should be auctioned online.

October 11, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

My first car auction sale

My first auction and all the instructions I was given by Bonhams made the process very straightforward. I’m glad I decided to have the car taken to Abingdon rather than try and sell from home as this has markedly increased levels of interest and subsequently 30 bidders!

October 11, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Forget the rest BONHAMS is the best

I decided to sell my 1974 Aston Martin V8 via The Bonhams Marketplace online auction website.
The experience was outstanding from start to finish.
After discussing my needs and setting out the plan of action for my car over the weeks prior to the auction starting.
Bonhams helped me find a transport company to ship my car to their facility in Oxfordshire which was far cheaper than any quote i could find.
Once there i signed up for the Concierge service, which consisted of a good valet professional photography and description. all through the process Bonhams were there at the end of the phone making sure everything was correct and accurate.
Once the auction had finished, they sorted everything out with the buyer and the proceeds were in my bank account within 24 hours.
Thanks to the presentation by Bonhams the price achieved was a fair bit in excess of what i was expecting, and the best bit is that there are no costs to the seller. Whatever the hammer price is. You get it all !!!!!!!!!!.
Would i recommend Bonhams. 100% i would, They are one of the biggest auction companies in the world and my experience with them tells me exactly why.
Many thanks to Freddie and all of the team at Bonhams,
You guys are the best by a country mile

September 28, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

I had great advice from a very knowledgeable team who were happy to help at every step. A really good experience and a sale that I am happy with.

August 17, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate it.

Rated 1 out of 5 stars

I am really disappointed with my…

I am really disappointed with my purchase. The car was not in conditions I expected and described. I need to do a fully check-up of the bodycage because I discovered some failures. I sent an e-mail without any answers either solutions, poor experience !

July 27, 2023
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

A car must be inspected before you place a bid, and certainly before the auction ends. Not afterwards. For the record, we have exchanged approx. 30 emails since the auction ended. I am afraid we cannot force the seller to respond to you.

Rated 5 out of 5 stars

Brilliant service from every contact

Brilliant service from every contact. The team really understand classic cars and offer a brilliant concierge service. Highly recommended

August 7, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your kind words

Rated 5 out of 5 stars

Outstanding experience

I used the concierge service which was excellent. It made selling the car so easy. The work that was put into the listing including the photos and all the documents was outstanding.

June 14, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your custom

Rated 5 out of 5 stars

Very easy process and was conducted in…

Very easy process and was conducted in a timely manner ! The only 2 points I would like to point out is pictures taken of the interior should have more wide angled pictures showing the whole of the interior back and front ! And when the car is sold I think they should receive all the funds from the buyer and pay the seller direct not just take their commission and trust that the buyer will pay for the car when collecting which could lead to problems .

July 23, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your feedback, it is very much appreciated.

Rated 5 out of 5 stars

Professional and easy to deal with

Professional and easy to deal with. Nothing is too much trouble for these guys as they are all petrolheads and really know their stuff. Thanks for all your help!

July 16, 2023
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your kind words!

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