I bought my daughter an ottoman small double bed. It’s fantastic quality and Sean delivered and took it all upstairs for me. Great service,compatable prices and fantastic quality 👌🏼
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought the Sweet Dreams Wagner Firm 2000 mattress and only after about two weeks of sleeping on the mattress, a dip appeared that gave me lower back pain. When measured, the dip was a double over t... See more
Company replied
Having trailed all over Backburn and Accrington looking for a new bed and not finding anything suitable. We were recommended Matteress World, called late Saturday afternoon. Sean sorted us out with ju... See more
Company replied
Lovely orthopaedic mattress Siesta. Good quality and design ,very thick. Perfect choice if you’re bigger person as it supports your back well. Got delivery information next morning after ordering , ea... See more
Company replied
Company details
Written by the company
The Mattress World NW Ltd. are a family run business in Clayton-le-Moors, Lancashire with over 20 years experience in manufacturing and retailing high quality mattresses, beds, home furnishings and decorative accessories. We offer same day, next day and UK delivery and a recycling service. Our motto is and has always been "Order Today, Sleep Better Tomorrow"
Contact info
244 Whalley Road, BB5 5HG, Clayton-le-Moors, United Kingdom
- 01254 427636
- sales@themattressworld.co.uk
- themattressworld.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just want to say the mattress man from…
Just want to say the mattress man from mattress world I would highly recommend to anyone who wants quality beds oh furniture oh a mattress definitely use this guy definitely get your moneys worth also he was very helpful through out the sale never pestered me also gave me other alternatives and options very nice chap who only wants the best for customers and goes out of he’s way to make sure your happy I’ve got to say since getting a mattress from him I’ve now stopped getting body ache and back ache also the delivery guys was very helpful very friendly and very polite i definitely recommend to people out there get on facebook add Sean foster oh the mattress man oh mattress world because you definitely get your money worth thanks again Sean for your super services

Reply from Themattressworld
Really amazing service
Really amazing service, the owner personally drove the mattress to me as it was Good Friday and there was no delivery service on this day. I live in Hoylake and come from far couldn’t recommend enough. This is my third mattress from this company and wouldn’t go anywhere else.

Reply from Themattressworld
Excellent service both times I’ve used…
Excellent service both times I’ve used them thank you Shaun for the fantastic service

Reply from Themattressworld
Shop experience was super helpful
Shop experience was super helpful, prices are good, delivery to home was so quick.
At home the bed was put in place and all the packaging removed. I’ve had the best nights sleep since! Really recommend

Reply from Themattressworld
Matress was terrible. Returns are awful
Matress was not good . Springs stuck out. Inasked to return it i was told it had to go in original packing whick was gonna be hard as matress was in a box vacum packed. I also.had to pay for retun the same way it was sent via DPD. Was gonna cost nearly as much as the matress. Well it was cheap so you get what you pay for.

Reply from Themattressworld

Reply from Themattressworld
Fantastic experience
Fantastic experience. Ordered easily and very fast and friendly deluvery

Reply from Themattressworld
Gem of a shop
Gem of a shop. Great service and value for money. Sean was really helpful in helping us choose the right bed and mattress for us. Excellent delivery, with time given so we could arrange for someone to be at the house.
We looked around other bed shops and came back to this one as it was by far the best. Would definitely recommend.

Reply from Themattressworld
Sean was great! Quality product.
Sean was great. Open and honest and a quality mattress delivered promptly.

Reply from Themattressworld
Very helpful regarding delivery and…
Very helpful regarding delivery and product as expected. Highly recommended!

Reply from Themattressworld
It’s the open and honest communication…
It’s the open and honest communication from your team.

Reply from Themattressworld

Reply from Themattressworld
Outstanding customer service start…
Outstanding customer service from start to finish with personal attention from the MD who made sure I knew every detail when it came to the delivery.

Reply from Themattressworld
Good review for Themattressworld
I was very pleased with the bed and the workmanship involved. Very reasonable priced. I got exactly the colours I wanted. And bed is very comfortable. Very careful packaging and delivery drivers were very well mannered. Excellent seller service. I am going to buy another bed for my son soon.

Reply from Themattressworld
Extremely happy with purchase...
We had very good customer support with finding the mattress. Bed is easy to put together. Very comfortable for my daughter. Website very clear.

Reply from Themattressworld

Reply from Themattressworld
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







