TheMicStore.co.uk 

I needed to buy a Lavalier mic (my first one). I spoke to the MIc Store who recommended the equipment I'd need (an Audio-Technica PRO plus cables) but did say the mic itself wasn't in stock. I explained the urgency (I'd been asked to do a job at very short-notice for which I thought I'd need a Lav mic) and - almost unbelievably but 100% true - the staff went out to source the mic and it arrived in the post the NEXT day. 24 hours after my call a previously out-of-stock mic was with me: practically the definition of great customer service!

As a photographer my knowledge on Microphones and other audio equipment can be printed on a stamp. However, a short phone call and a discussion with on o the Mic Stores sales people and I felt very welcome. No up selling just making sure you get what you need. Excellent service all round. On top of that the items arrived on the day they said they would. Thanks.

incredibly helpful, patient and great people to deal with. Cannot recommend them highly enough. Rare breed of genuinely knowledgable and helpful people with a great range of top products and competitive pricing.. will definitely be buying from them again.

This follows on from my recent view also made today - So i just rang the company again after not receiving another call back as promised and was told my item will not be delivered until the end of this month over 1 MONTH after ordering, i was offered an alternative item or a refund, i took the refund that will now take 3-5 days to come back into my account. meaning i can't order the item from anywhere else until i have that back in my account! which lengths the process further. most staff members were not helpful, again Liam is the only one who was honest and actually gave me any information and did just say ill email you or call you and then not do anything!!
All i can say if it was for Liam being on the end of the phone, i would of got very irate and expressed my true feelings.

Excellent price and service. Senheiser e906

I had no idea what headmic system was best suited to my daughters needs. I called several sound equipment shops. The micstore offered by far the best information and understood exactly what I needed. I was warned that the item was not in stock but they were expecting a delivery. I was told that I would receive the item either Monday or Tuesday. I received an e mail on Monday letting me know the item had been dispatched and would arrive the following day (Tuesday) - AND IT DID! The sound from the system is clear with no fuzziness. I wish the headset itself had come with instructions though as it is rather fiddly and I have no idea how it should be worn - over the top of the head or at back of the head? Neither seem to fit properly but I am sure we will work it out at some stage. Apart from that a first class service! In future the micstore will definitely be my first port of call.

When I mistakenly ordered the wrong microphone clip, this firm replaced it with the correct one without quibble, almost by return of post.

I was ordering my microphone online at work, and because of the educational filtering at my school it was proving to be quite difficult. themicstore online chat service was a godsend and enabled me (with the assistance of an actual human) to place my order quickly and efficiently. The product was delivered to the address required the next morning in London, just as required.
I have no problem giving a 5 star rating to my experience....couldn't have been easier!!

Ian, London

I made my order 1st May with the expectation it would be right with me (i.e. in the post the next day so with me the day after like most other online deliveries).
TheMicStore took the money out of my bank account straight away (rather than take the money when the products are despatched like most reputable online retailers).

It's now the 9th May and no sign of the mics at all but more annoyingly, no contact whatsoever from TheMicStore at all apart from this request to provide feedback!!!
The mics were ordered for a specific event which happened yesterday so they're not needed now. I've tried looking up the order on their website and it just says my order is "In Progress". I could have just gone to the local specialist music shop and bought these products on the spot!

If I ever get the mics I'll return them for a refund under the Distance Selling Act but I'm not expecting a prompt response!

Poor, poor service. I wouldn't recommend this supplier at all.

My order came in on time and was exactly as specified; no shock! horror! moments, this is the standard that all e-commerce should attain. Well done!

Only a small lead, but the website was easy to find and use, and the price was good, and delivery was fast and error free. What more could you want!

I've bought various items from this company; their professionalism, knowledge and customer service is excellent. I'll be coming back again and again!

I had to order a mic last minute so ordered and called to check how soon it could be sent and it was on it's way within a few hours and arrived the next day via UPS.

EXCELLENT! Very happy. Thanks guys.

I recently bought a Samson external mic for my DSLR camera. I spoke to the Mic store as was a newbie in this space. I found them extremely helpful, knowledgeable and service was impeccable and delivery brilliant. Definitely will be my first "port of call" for any future audio requirements.

The staff were most helpful and patient in helping me sort out a rather complicated radio mic problem which other retail outlets had failed to do

I searched for "wireless Micro Earset Radio Mic" and of all the links I searched and reviewed, TheMicStore wasthe cheapest, even cheaper than Amazon. I placed my order on Thursday at about 3:00pm and surprisingly the product arrived at about 10:00 am on Friday (the following day) via UPS unscratched or damaged.

I will recommend them anytime and any day.
However, I will let you have my feedback in regards to the item itself when I have used it for at least 2 to 3 weeks.

When a supply chain problem led to my order being delayed they organised alternate items and dispatched them for a Saturday delivery. Just in time for the gig!

Highly Recommended

They did their best over the phone to guide me to the best microphone for my needs. Unfortunately, I did not find the head microphone comfortable. They dealt with the return if a fuss free manner. (I have only just returned it, so I do not have the refund back in my account yet)

I ordered a microphone holder and XLR lead from them, I needed it for the weekend so I rang first on the Thursday before to make sure it was in stock and could be sent that day.
I was told that I had an hour in which to order for same day shipping and that they were both in stock.
I ordered immediately online and chose next day delivery with UPS.
Fully expecting the items to arrive on Friday, I was extremely disappointed to receive a delivery notice from UPS saying it would arrive on Monday. They showed that they received the items for collection on the Friday.
I actually sent an email to The MicStore asking why they had not managed to meet the promised delivery date, but received no reply.
I feel that having called first to check availability and payed for next day delivery, my annoyance at having to wait five days for the items to arrive is justified.

Phoned The MicStore to check if I was ordering the correct part - they quickly confirmed that I was, with no need to transfer or hold the call - very nice!
The particular cable I wanted was out of stock, but was likely to be available in a few days. I'm in no real rush so ordered it anyway. It arrived with me in less than 2 days!!
Well, they're easy to contact and are very knowledgeable, it works fine, it was a fair price, and it arrived much earlier than I anticipated - can't ask for much more than that eh?!!