The Model Shop - Northampton Reviews 

176
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was let down by another online supplier after they discovered that the item advertised and I paid for was no longer in stock, hence my trying The Model Shop web site. Not only did I find the loco I... See more

Rated 5 out of 5 stars

This was the first time I ordered anything from this shops as I always visit it. I was delighted to recieve my order quickly and well packaged but the only thing was I ordered the wrong product and pr... See more

Rated 5 out of 5 stars

I ordered several paints off of the shops website. The order arrived within a few days- much quicker than I was expecting. Postage was also very reasonable compared to other online sites. Will definit... See more

Rated 5 out of 5 stars

This is a fantastic old school model shop, the likes of which I find have become more scarce in recent years. One of those shops that stocks a lot of varied items rather than concentrating on a partic... See more

Company details

Written by the company

We carry a wide range of goods; OO & N gauge railways, plastics kits from all leading suppliers, radio controlled cars, boats, aircraft, helicopters. We stock modelling tools, balsa and ply wood, die-cast models, and we are Service Agents for Hornby/Scalextric.


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4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

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Rated 5 out of 5 stars

FTX Kanyon

We bought this for our grandson for his birthday, we spoke to the shop manager and he gave great advice and was very helpful. The item was sent direct at no extra cost and arrived in plenty of time. Our Grandson is thrilled with this remote control car and he finds it easy to control and loves the stunts it can do.
Thank you very very much to the Model Shop Northampton outstanding help and advice and product. Mike Booth

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

I have been a customer for a long time…

I have been a customer for a long time now, I have always had good service from them. I hadn't realised that they had started an online service. I am really frustrated with the main suppliers online with outrageous delivery costs since this pandemic started. I am now able to collect from them after a simple phone call or email. This is a really good service.

February 19, 2021
Rated 5 out of 5 stars

Supporting local business

Thank you so much Nicholas for your advice on choosing the model for my husband and making the whole process so easy with click and collect. Your expert knowledge and experience most definitely won over the internet and I was so pleased to support a local business in these times. Nicola

February 18, 2021
Rated 4 out of 5 stars

Worked well except that an order for…

Worked well except that an order for two of the same items , only one was part of the pick up.
He also rang me to make me aware that I had ordered one item in the wrong scale.
I said that the listing on the web site did not give the product code so it was a guess. He didnt realise that the product range on the web didnt have codes . He said he would have this rectified.
Otherwise good service, quick and could have collected within minutes of the order.

February 8, 2021
Rated 5 out of 5 stars

Great service and assistance from The Model Shop

Great service and assistance from The Model Shop. One of the few places that could supply the item that I had been looking for (a Graham Farish class 150 Sprinter) at a good price too. The initial shipment was missing one item for which they were very apologetic and shipped immediately - from order to supply of the entire order was still under a week. In my opinion, good service is both providing the items needed but also rectifying any issues with great speed and service and without quibble. Overall very happy and I will be buying from The Model Shop again. Five stars

January 30, 2021
Rated 5 out of 5 stars

Super service

Super service. Well stocked. Big range. Competitive prices. Click and collect service during lockdown went without a hitch

January 23, 2021

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