The Mortgage Partners  Reviews 

63
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The team was fantastic from start to finish kept us informed every step of the process and nothing was too much trouble

Rated 5 out of 5 stars

We couldn’t be happier. Katy and the team have been absolutely exceptional during the whole remortgage process. We didn’t think this could ever happen, it just shows, it can! We are over the moon and... See more

Rated 5 out of 5 stars

We finally completed today after a few years of trying to find and secure our dream home. Dawn and her team have been incredibly supportive, understanding and also empathetic when needed. This has b... See more

Rated 5 out of 5 stars

Hayley and the team were amazing, working around our full time roles to speak to us out of hours and sorting everything really quickly including an awkward life insurance policy so we were covered for... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We are a whole of market broker – meaning we have access to deals available on the high street and sometimes even deals that are only accessible through an intermediary – that’s us! We can help with - First Time Buyers, Remortgaging, House Purchase, Buy-to-let mortgages, Holiday Lets, Later Life Lending, Protection, Family Income Protection, Life & Critical Illness, Income Protection, We are a local, customer driven business at the heart of our community.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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4.8

All reviews

(63)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

New to The Mortgage Partners on…

New to The Mortgage Partners on referral from my previous brokers, I couldn’t recommend them enough. The whole team are super welcoming creating a positive atmosphere on every appointment. Dan has been a great help with my recent mortgage renewal and I feel confident in seeking his advice in all other associated areas. Nothing felt like too much trouble and I felt well supported with ‘client best interests’ at core throughout. I’ll most definitely look to continue to work with Dan at TMP so once again, Thankyou! :)

July 21, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you for your kind review - it is much appreciated - we cannot wait to sample your juices - we will be in touch!

Rated 5 out of 5 stars

Would highly recommend

Have just completed a remortgage with Dan Cumming Advisor with The Mortgage Partners. It wasn't a straightforward remortgage with important decisions needing to be made. I felt well supported throughout, Dan's knowledge and experience was clear to see and this was very reassuring. I felt that he was working in my best interests for the best outcome. He showed patience and understanding of my circumstances. I am really pleased with the outcome and would highly recommend the services of this company. The other staff were also friendly and helpful. I will be recommending the Mortgage Partners to others when possible.
Thanks so much Dan, Jack and Co. From Melanie 😊

July 20, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you for your review - we always appreciate people taking time out to do this! It has been a pleasure working with you!

Rated 5 out of 5 stars

Re-mortgaging as Business owner

Due to both my wife and i being business owners, mortgages are never straight forward. Having just re-mortgaged with Hayley @ The Mortgage partners, they are able to take the majority of the stresses away and deal with it all under one house. Great working with friendly down to earth people who are just as happy when they get a great deal for their clients as the clients are receiving one.

July 13, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you for taking the time to send us a review ! Apologies the lender was tricky to get hold of ... We are here to make the 2 hour phones calls for people and yes! I am definitely over the moon to get some of these deals through!

Rated 5 out of 5 stars

Hayley and team are exceptional

Hayley and team are exceptional, they go above and beyond to ensure things are done the best way in every way. I call Hayley my life guru because she really has helped benefit mine and my daughter’s life. Absolutely outstanding service and recommend them wherever I go.

July 13, 2022
Unprompted review
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Reply from The Mortgage Partners

Aw Sarah - it's been an absolute pleasure and lovely to see you going from strength to strength in your home and career!! Keep In Touch!

Rated 5 out of 5 stars

5* Recommend Absolutely Amazing!!

5* Recommend Absolutely Amazing!!

I cannot recommend this fabulous team enough! We wouldn’t be where we are without your help!

They have helped us through buying our first home with the extra hurdles of help to buy and got us through a very tough remortgage.

Special shout out to Hayley and Jack going out their way for us we honestly cannot thank you enough!

If you have no idea what earth your doing in the mortgage world like us your in the right hands here I can assure you!

Thank you so much we will be back in 5 years or dare I say if we move haha!

⭐️⭐️⭐️⭐️⭐️

July 12, 2022
Unprompted review
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Reply from The Mortgage Partners

Hi Nicole - it has been an absolute pleasure once again although the whole experience has felt pretty hairy this time but I am super glad we got there at the last minute and saved you so much money! If you do move I am sure it will be third time lucky! Have a fabulous wedding and next time we speak you will probably be a married lady!

Rated 5 out of 5 stars

Excellent service

We were recommended Dan at the mortgage partners to discuss the possibility of moving house and changing mortgage provider. Dan was incredibly knowledgeable and helpful. He provided all the information we needed to decide how we wished to proceed, and then did our mortgage application with us. Dan regularly kept in contact with our mortgage provider and solicitor, to make sure our house move progressed well, and kept us well informed too. He explained all the key points of our mortgage in terminology we understood, and made recommendations for life insurance cover too. Highly recommended.

July 9, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you so much! We appreciate you taking the time out to write a review and glad you were happy with Dan and the team! Its been a pleasure!

Rated 5 out of 5 stars

Buying Our First Home

We were buying out first home and having never done anything like this we contacted Dan at The Mortgage Partners who talked us through every step what was required and helped in every way possible. Our mortgage offer went in so smoothly we couldn't really believe it was happening. Dan contacted us urgently as soon as he got notification of the rate rises coming in at 8pm that evening and managed to get our application finalised which secured us a brilliant deal that saved us money on our fixed term. We couldn't reccomend Dan enough to anyone who asks and he is defiantly a credit to the team at The Mortgage Partners. Thank you once again.

July 4, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you so much! We appreciate you taking the time out to write a review and glad you were happy with Dan and the team! Its been a pleasure!

Rated 5 out of 5 stars

Amazing!

Dan and the team at The Mortgage Partners have been amazing! They have worked with us to understand our needs and preferences and to find the right mortgage to meet this within our budget. They provide efficient, honest and top notch advice. Highly recommend the team!

June 23, 2022
Unprompted review
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Reply from The Mortgage Partners

Thanks for your kind review! We appreciate you taking the time out of your day to leave us feedback! Thanks !

Rated 5 out of 5 stars

Brilliant Service!

I was working with Dan as my mortgage advisor and he was absolutely brilliant the whole way through the process and took all the stress off of me as a first time house buyer. He was always there if I needed some documents or any information and would reply as fast as he could, most of the time within the hour! Couldn’t have done anymore to help me out!

Brilliant service

June 17, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you so much for your feedback Jamie - it is very much appreciated!!!

Rated 5 out of 5 stars

Excellent advice as always and very…

Excellent advice as always and very efficient service…would definitely recommend this company :)

June 1, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you very much! We appreciate your feedback and always enjoy working with you, Michelle!

Rated 5 out of 5 stars

Excellent service

Dawn, Sinead, Jack and the team are just superb. Excellent customer service and extremely helpful and friendly.
Thank you so much for all help.

March 25, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you Banafshah ... it has been a pleasure so far and we are glad you can now enjoy your weekend!

Rated 5 out of 5 stars

Excellent personal service 👏

Excellent service from Hayley and the team at Mortgage Partners. Personal and bespoke throughout taking in to account our needs without pushing unnecessary products or promotions. We wouldn't hesitate to recommend this company to friends and family. If you prefer a more personal service where you can talk through your options Mortgage Partners is for you!

March 15, 2022
Unprompted review
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Reply from The Mortgage Partners

Thanks Becky - it was an absolute pleasure working with you and glad we were able to help!

Rated 5 out of 5 stars

Excellent

I’m a first time buyer and cannot recommend Hayley and the team highly enough. They made the process of getting my first mortgage so simple, they explained everything & followed up with calls and emails & really listened to what I wanted and needed to find me a great deal. The response time to queries was so quick as well which was amazing and they have a great relationship with the local estate agents and solicitors which has made the whole process stress free.
Thank you!

March 15, 2022
Unprompted review
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Reply from The Mortgage Partners

Thanks Toni for your wonderful review - we always appreciate our clients taking time out of their day to review us! We wish you every happiness in your new home!

Rated 5 out of 5 stars

Excellent all round experience

Excellent all round experience. The Mortgage Partners have been professional, friendly, trustworthy, knowledgeable and efficient. Thank you.

March 11, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you so James and we are glad you had a great experience with us!

Rated 5 out of 5 stars

Saved me money

I used mortgage partners to help me with my protection. Great advice and a 5 star service. I wouldn’t hesitate to recommend.

March 10, 2022
Unprompted review
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Reply from The Mortgage Partners

Hi Alistair - thanks for taking the time to complete a review - we're really pleased that you are happy with the service and advice you have received!

Rated 5 out of 5 stars

A very helpful company

Excellent customer service and extremely helpful. Thank you very much for all your help.

March 8, 2022
Unprompted review
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Reply from The Mortgage Partners

Thank you Clare for your kind review!

Rated 5 out of 5 stars

The best service and customer care in the North West

Dawn, Hayley and the team are just superb. I have had the pleasure of arranging several mortgages with Dawn over the years; I have referred friends and family to The Mortgage Partners time and time again. Dawn is professional yet really approachable, nonjudgmental and always has your best interests at heart. Hayley is equally welcoming and helpful. They genuinely are the best in the North West for personal and commercial mortgage advice.

March 2, 2022
Unprompted review
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Reply from The Mortgage Partners

Hello Ruth - Thank you for taking the time out to review us. We are always grateful for your feedback and delight in exceeding our client's expectations!

Rated 5 out of 5 stars

Excellent service

The Mortgage partners was recommended to us following the retirement of our previous finincial advisor. Dan contacted us to introduce himself and explain what his job role was and made an appointment for us to meet via teams and start the whole process. Dan has been amazing the whole way through very professional and kept us up to date at every stage via emails and phone calls. very friendly and approachable and was always available for any questions. Dan was always very prompt at returning any emails or phone calls, He took the stress off and made the whole process easy and guided us every step. Very happy with the outcome at this stage and would highly recommend for the future. Thankyou

February 21, 2022
Unprompted review
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Reply from The Mortgage Partners

Hi Gemma - Thanks for taking the time to write this review.

It's great to hear your feedback and thanks for choosing to do business with us. :-)

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, we used Dan to help us with finding the best Mortgage deal, from day 1 he went above and beyond to help us, even working out of hours to keep us on track as we had a quick completion deadline. he gave us regular updates on progress and any issues he would look to resolve it asap.

February 9, 2022
Unprompted review
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Reply from The Mortgage Partners

Anthony - Thank you for taking the time to write this review. It's great to hear about your experience with us helping you with your mortgage - and that Dan has gone above and beyond to help you!

Rated 5 out of 5 stars

Professional

I have found The Mortgage Partners to be very professional in conducting their business and have nothing but praise for their team and their hard work.

February 8, 2022
Unprompted review
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Reply from The Mortgage Partners

Andy - thank you for taking the time to write this review. It's really great to read these comments. Thank you!

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