Themovinghub Reviews 

382
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Georgina and Evelyn have both been incredible in getting me started in my home buying journey! They both provided me with really useful advice and were really down to earth and understanding about m... See more

Company replied

Rated 5 out of 5 stars

I am a new client abd mo little about this company as explained to them.the professional and welcoming manner of the staff..ie. Georgina was explained easily and reassured me she would follow me thro... See more

Company replied

Rated 5 out of 5 stars

Great experience so far with The Moving Hub. Alfie has provided great support throughout and has been very helpful, easy to contact, and quick to respond to queries. He has kept me updated at every st... See more

Company replied

Company details

  1. Conveyancer

Written by the company

The Moving Hub is an award-winning online conveyancing portal that connects home movers with exemplary residential conveyancing and solicitor firms across England and Wales. We offer bespoke conveyancing quotes tailored to your specific requirements. To bring you the best service, we negotiate better rates with the firms in our network, so you pay less for premium conveyancing services by instructing through us instead of going to the firm directly.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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No recent history of asking for reviews

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4.9

All reviews

(382)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast and helpful service

Very fast and helpful service. Put me in touch with a solicitor who contacted me the very same day and everything is moving along very well. Even saved me money in the original quote!

August 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I spoke with Emily a few times regarding the quotes sent out to me, I was a bit sceptical about using an online service to begin with, however she explained the process in detail and she was extremely helpful and friendly. She even manged to give me an even more competitive price for conveyancing fees for the sale of my property than originally quoted. The whole process was very quick and easy with great service, would recommend to anyone.

August 20, 2021
Unprompted review
Rated 4 out of 5 stars

Rama

Moving hub acted actively and provided timely help and pushing their umbrella company to complete the transfer when there is no response from the umbrella company. Thank you for their support.

August 17, 2021
Unprompted review
Rated 1 out of 5 stars

Incredible service

Incredible service

Quick to take your money and go ghost on you after connecting you to a bad solicitor. They take as much money as they can and make Twice as much as they would pay the solicitor and yet offer no help to you afterwards.

They hardly don’t respond to email queries about pending agreement and transactions.

They are quick to pick the phone when you call perhaps because they think it’s a new customer but when you ask them to sort your issue they make 1001 promises and just disappear afterwards giving absolutely no help or feedback! Such a shame do not use!!
I will have to go to the financial ombudsman and my bank to get a full refund from the look of things. So frustrating!!

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Very simple process

Very simple process, and easy to deal with. Connected me with a local solicitor in Southampton who provided a fast and professional service. 5*

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT

FRAUDULENT! Didn't provide the quotes I asked for, stole £150 from my bank account on top of the agreed deposit and won't respond to complaints.
Refused to return my money that was taken illegally from my account and refused to give me a refund when they failed to deliver a service. Did not tell me that the deposit was not refundable even if they didn't provide the service they said they would.
Managers refuse to talk to me and the complaint is unresolved 6 months later. Complaints department not replying to emails at all now. I'm about £250 down and received no service, no apology and no refund.
DO NOT USE!

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Cheap, helpful and simple

Saved me a lot of money on my legal fees and put me in contact with a great solicitor. The customer service has been great all the way through and they have really made the process simple for me.

August 9, 2021
Unprompted review

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