Themovinghub Reviews 377

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great experience so far with The Moving Hub. Alfie has provided great support throughout and has been very helpful, easy to contact, and quick to respond to queries. He has kept me updated at every st... See more

Company replied

Rated 5 out of 5 stars

I was really impressed by a very unique highly professional manner in which this lady Nicolle carried out her assignment. I had contacted quite a few solicitors firm to get a best possible deal to d... See more

Company replied

Rated 4 out of 5 stars

As first time buyers we are unsure of the whole process when it comes to buying a house, home legal direct have been great so far. We feel everything has gone smoothly and can ask questions if we're u... See more

Rated 5 out of 5 stars

This is the third time I’ve used Convey Law to buy and sell property within the last 6 months. I have dealt with a different lawyer on each occasion and have been as equally impressed with their custo... See more

Company details

  1. Conveyancer

Written by the company

The Moving Hub is an award-winning online conveyancing portal that connects home movers with exemplary residential conveyancing and solicitor firms across England and Wales. We offer bespoke conveyancing quotes tailored to your specific requirements. To bring you the best service, we negotiate better rates with the firms in our network, so you pay less for premium conveyancing services by instructing through us instead of going to the firm directly.


Contact info

4.8

Excellent

TrustScore 5 out of 5

377 reviews

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Rated 5 out of 5 stars

Great experience so far with The Moving…

Great experience so far with The Moving Hub. Alfie has provided great support throughout and has been very helpful, easy to contact, and quick to respond to queries. He has kept me updated at every stage and explained everything clearly. The support staff are very accommodating, professional, and reliable. The process has felt smooth and well-organised from the start. I would definitely recommend their service to others.

April 2, 2026
Unprompted review
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Reply from Themovinghub

Hi Darwin

We really appreciate the five-star rating. We agree that Alfie does an excellent job, and is always happy help. It really is fantastic to get such positive feedback for our onboarding and support teams!

Thank you for the recommendation, it's great to know our clients appreciate the hard work our team put in.

The Moving Hub Team

Rated 5 out of 5 stars

For a novic buy you have been very…

For a novic buy you have been very helpful and patient with me which has been very helpful.

March 16, 2026
Unprompted review
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Reply from Themovinghub

Hi Friend of Ted

We really appreciate the five-star rating. We agree that our team do an excellent job, and are always happy to offer extra help to our first time buyers as we know there's a lot going on.

It really means a lot to get such positive feedback as it's great to know our clients appreciate the hard work our team put in.

The Moving Hub Team

Rated 5 out of 5 stars

The initial day of experience has been…

The initial day of experience has been quick and efficient

February 24, 2026
Unprompted review
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Reply from Themovinghub

Hi Carolina

thank you for the five-star rating. We agree that our team are very efficient and certainly don;t hang around. It really means a lot to them to get such positive feedback, so we make sure to pass this on to them.

The Moving Hub Team

Rated 5 out of 5 stars

Good and helpful and informative…

Good and helpful and informative correspondence

January 9, 2026
Unprompted review
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Reply from Themovinghub

Hi Lauren

We really appreciate the five-star rating. We agree that our team provide an excellent service, and goes above and beyond to help our clients. It really means a lot to get such positive feedback as it's great to know our clients appreciate the hard work our team put in.

The Moving Hub Team

Rated 5 out of 5 stars

Friendly and informative

January 8, 2026
Unprompted review
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Reply from Themovinghub

Hi Mr Peter V

We really appreciate the five-star rating. We agree that our team are very friendly and do an excellent job, it really means a lot to them to get such positive feedback. We feel it's important to do things right, so we always want to make sure the client has the opportunity to make an informed decision.

The Moving Hub Team

Rated 5 out of 5 stars

Adequate information and resources were…

Adequate information and resources were provided for smooth purchase.

January 2, 2026
Unprompted review
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Reply from Themovinghub

Hi Temidayo

We really appreciate the positive feedback. We agree that our team does a great job at providing clear helpful information to allow our clients to make informed decisions. It really means a lot to our team to get such positive feedback.

The Moving Hub Team

Rated 5 out of 5 stars

Operative was friendly

Operative was friendly, clear and informative.

December 23, 2025
Unprompted review
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Reply from Themovinghub

Hi S Turner

We really appreciate the five-star rating. We agree that our team are very friendly and do an excellent job, it really means a lot to them to get such positive feedback. We feel it's important to do things right, so we always want to make sure the client has the opportunity to make an informed decision.

The Moving Hub Team

Rated 5 out of 5 stars

I was really impressed by a very unique…

I was really impressed by a very unique highly professional manner in which this lady Nicolle carried out her assignment. I had contacted quite a few solicitors firm to get a best possible deal to do the conveyancing of both buying & selling of our properties. It was not the price a primary objective but I was looking out for someone who can sound to be confident, polite & give a high level of professional impression.
This lady really was someone who made me feel totally comfortable & the more I asked her the more satisfactory answers were provided.
I would give her 10 out of 10 in-fact 11 out 10 if possible. Keep it up Nicolle. I am sure your firm must be proud to have a person like you.

December 20, 2025
Unprompted review
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Reply from Themovinghub

Hi Fazal

We really appreciate the five-star rating. We agree that Nicolle does an excellent job, and goes above and beyond to offer excellent service. It really means a lot to get such positive feedback as it's great to know our clients appreciate the hard work our team put in.

The Moving Hub Team

Rated 5 out of 5 stars

Alfie was very helpful,and explained…

Alfie was very helpful,and explained everything well,polite and courteous

December 15, 2025
Unprompted review
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Reply from Themovinghub

Hi Ray

We really appreciate the five-star rating. We agree that Alfie does an excellent job, and offers excellent service. It really means a lot to get such positive feedback as it's great to know our clients appreciate the hard work our team put in.

The Moving Hub Team

Rated 5 out of 5 stars

Alfie was very helpful & friendly

Alfie was very helpful & friendly, helped to take the stress out of the process while charging a reader fee.

November 17, 2025
Unprompted review
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Reply from Themovinghub

Hi Nigel

Thanks for taking the time to leave us such positive feedback. We agree, Alfie is fantastic at what he does and delivers great service to our clients. We really appreciate the review and will share your kind words with him.

The Moving Hub Team

Rated 5 out of 5 stars

The Moving Hub- exceptional service

The Moving Hub has been efficient and helpful, replying to emails quickly with comprehensive feedback.The staff have acted quickly and updated us every step of the way.

Evelyn in particular has always delivered polite and helpful service and has been incredibly supportive.

We are exceedingly impressed with the service we have received.

November 4, 2025
Unprompted review
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Reply from Themovinghub

Hi Nicky

Thank you for this fantastic review of Evelyn. We absolutely agree that she provides exceptional service to our clients. She takes the time to do it right and ensure our clients are fully informed and supported throughout.

We'll be sure to pass this feedback on, as we know she'll appreciate it.

The Moving Hub Team

Rated 5 out of 5 stars

Excellent service

Nicole was very good at explaining everything to me. She was polite and courteous and very patient during our telephone conversation. I have her direct number to call her if I have any queries. Very professional and the personal touch went a long way 👏

October 16, 2025
Unprompted review
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Reply from Themovinghub

Hi Julie

We really appreciate the five-star rating. We agree that Nicolle does an excellent job, and offers excellent service. It really means a lot to get such positive feedback as it's great to know our clients appreciate the hard work our team put in.

The Moving Hub Team

Rated 3 out of 5 stars

Resolved, but Transparency Needs Improvement

My experience with The Moving Hub started off poorly. I booked a property survey expecting it within seven days, only to find out later that they outsource the work to third parties—something that wasn’t made clear upfront. Their refund policy was also not clearly explained, and I was initially denied a refund when I cancelled due to delays.

However, after posting my concerns, Michael from The Moving Hub reached out and offered a full refund, which I really appreciate.

While I Still believe, clearer communication and upfront transparency would make a big difference.

July 16, 2025
Unprompted review
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Reply from Themovinghub

Hi Noel

We are very sorry for any confusion caused as there were two chains of communication at the time and we were waiting on a response from yourself.

Our team have since been in touch with you and we believe they resolved all issues for you.

The Moving Hub Team

Rated 5 out of 5 stars

Efficient and informative

A very efficient process was had and quick to respond to any questions asked making sure you are fully informed of everything you need to know.

Would certainly use again.

July 31, 2025
Unprompted review
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Reply from Themovinghub

Hi Rob

We really appreciate the five-star rating. We agree that our team does an excellent job, and it really means a lot to get such positive feedback. We agree it's important to do things right, so we always want to make sure the client has the opportunity to make an informed decision.

The Moving Hub Team

Rated 5 out of 5 stars

Very friendly and explained everything…

Very friendly and explained everything thoroughly

July 25, 2025
Unprompted review
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Reply from Themovinghub

Hi

Thanks for taking the time to leave us such positive feedback. We agree, Nicolle is fantastic at what she does and delivers great service to our clients. We really appreciate the review and will share your kind words with her.

The Moving Hub Team

Rated 5 out of 5 stars

Customer service done right.

Nicole is exactly who you want calling your potential customers, she's friendly, patient and knowledgeable about your services. She deserves credit for a job well done.

June 25, 2025
Unprompted review
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Reply from Themovinghub

Hi L Seager

Thank you for this fantastic review of Nicolle. We wholeheartedly agree that she provides exceptional service to our clients. She takes the time to do it right and ensure our clients are fully informed, so they can make the right decision for themselves.

We'll be sure to pass this feedback on, as we know she'll appreciate it.

The Moving Hub Team

Rated 5 out of 5 stars

Number one for a reason

So far, Moving Hub have been on the ball. Outstanding communication throughout the process and willing to help in all related issues. It's on small matter that The Moving Hub have come out tops in all areas. Please keep the good work up

June 13, 2025
Unprompted review
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Reply from Themovinghub

Hi Stephen

We really appreciate the five-star rating. We agree that our team does an excellent job, and it really means a lot to get such positive feedback. We agree it's important to do things right, regardless of the scale of the matter.

The Moving Hub Team

Rated 5 out of 5 stars

Nicolle was an absolute legend

Nicolle was an absolute legend. She was welcoming and supportive. Very grateful 🙏🏿

May 23, 2025
Unprompted review
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Reply from Themovinghub

Hi Eian,

Thanks for taking the time to share your feedback. Nicolle is great at what she does and will really appreciate your kind words.

The Moving Hub Team

Rated 5 out of 5 stars

Nicolle from The Moving Hub

Nicolle Eustration was brilliant at dealing with my queries and setting up my estimate and instruction. She took the time to go through everything with me and answered every question I had and more. I would thoroughly recommend her and The moving hub.

April 24, 2025
Unprompted review
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Reply from Themovinghub

Hi Ian

We really appreciate the five star rating. We agree that Nicolle does an excellent job and it really means a lot to her to get such positive feedback.

The Moving Hub Team

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