The Music Bank in Knaresborough has been fantastic. They were very accommodating when we booked trial lessons for our 7-year-old daughter, and Matilda felt happy and confident from the start. By the... See more
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I purchased a hand built acoustic guitar from an up and coming luthier based in Scotland. The guitar needed a pickup system fitting along with various tweaks and overall setup. Paul at TMBK was abso... See more
Lovely range of instruments, friendly staff, expert advice...the Music Bank is brilliant. We have bought a guitar, numerous music books and all kinds of accessories from the shop, and plan to keep vis... See more
I traded in my Martin guitar and bought a new Faith guitar through the Music Bank recently Throughout Nathan kept me informed and was very helpful for example about the packing and posting process. I... See more
Company details
Written by the company
The Music Bank in Knaresborough sells a huge range of musical instruments.
Contact info
United Kingdom
- themusicbank.co.uk
4.9
Excellent
381 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The guitar technician did a good job…
The guitar technician did a good job adjusting the neck action on my 2009 Gibson Flying V. Now it feels much better to play and the sustain has improved even more.
October 26, 2024
Mandolin renovation
I took my mandolin for renovation and received excellent service at all levels. From the moment I walked in the shop I was greeted in a friendly welcoming manner. Paul kept me updated at each stage in the renovation process explaining everything he was doing. It was clear that Paul is very passionate about his work which is of an extremely high standard.
November 21, 2024
Unprompted review
Great customer service
Although the Order which was paid for and failed to be dispatched, the company refunded me 100% and sent the Order FOC.
This company shows customer respect and keep to their word
November 12, 2024
Nathan was extremely helpful so we went…
Nathan was extremely helpful so we went back and bought the electric guitar, amp and all the bits we needed.
November 1, 2024
Good staff- always helpful (Paul )
October 24, 2024
Friendly helpful and knowledgeable…
Friendly helpful and knowledgeable staff guided me through different options. The big disappointment was that after finally making my choice I was informed at the checkout that the item had been priced wrongly and was around £200 more expensive! I couldn’t afford it so had to choose a cheaper alternative.
October 1, 2024
A real gem
Very knowledgeable staff who take the time to ensure you buy the correct gear
September 28, 2024
The person who served me was friendly…
The person who served me was friendly and very knowledgable. It’s great to have a music shop in Knaresborough.
September 28, 2024
Wonderful place
Wonderful place. Always made welcoming all the staff. Quite happy for you to just pop in and browse. Very good teaching service with excellent exam results. Highly recommended *******❤️
September 28, 2024
Very helpful service
Very helpful - I ordered a good guality guitar, and when I arrived to collect it, it had already been set up (and action lowered).
September 23, 2024
Very friendly and helpful staff.
August 29, 2024
Fantastic all round
Fantastic all round. Great sessions and customer service.
August 12, 2024
Unprompted review
Awesome!
Great customer service when booking, child enjoyed their session. Accommodations made for communication needs. Fantastic.
August 7, 2024
Great place
Great people, great shop; whether you're looking for advice, tuition or just browsing this is your starting point. We've had guitar and drum lessons for a few years, very laid back and always enjoyable.
August 1, 2024
Good quick delivery.
July 26, 2024
Friendly staff very helpful
Friendly staff very helpful
Good to see a shop like this locally who really know what they’re talking about. Great Shop 👍
July 10, 2024
Unprompted review
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