The Music Bank Knaresborough Reviews 

381
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, friendly, and knowledgeable during every single shop visit. Reviewers often highlight the wonderfully wide range of quality musical instruments and accessories available at very reasonable prices. Consumers also appreciate the incredibly fast delivery service and the remarkably smooth online purchasing process when acquiring gear. However, some customers also noted minor issues like missing promotional extras, delivery carrier dissatisfaction, or unexpected instrument setup flaws. Despite these occasional drawbacks, buyers remain extremely satisfied with their overall musical purchases and daily equipment performance.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items exceed expectations... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently knowledgeable, friendly, and... See more

Service

People report positive experiences with service, consistently praising the fast, helpful, and friendly staff.... See more

Price

Clients share positive opinions on price, consistently noting that items and services are very reasonably... See more

Delivery service

Consumers find delivery_service to be positive, consistently highlighting fast and efficient shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Music Bank in Knaresborough has been fantastic. They were very accommodating when we booked trial lessons for our 7-year-old daughter, and Matilda felt happy and confident from the start. By the... See more

Rated 5 out of 5 stars

I purchased a hand built acoustic guitar from an up and coming luthier based in Scotland. The guitar needed a pickup system fitting along with various tweaks and overall setup. Paul at TMBK was abso... See more

Rated 5 out of 5 stars

Lovely range of instruments, friendly staff, expert advice...the Music Bank is brilliant. We have bought a guitar, numerous music books and all kinds of accessories from the shop, and plan to keep vis... See more

Rated 5 out of 5 stars

I traded in my Martin guitar and bought a new Faith guitar through the Music Bank recently Throughout Nathan kept me informed and was very helpful for example about the packing and posting process. I... See more


Company details

  1. Musical Instrument Store

Written by the company

The Music Bank in Knaresborough sells a huge range of musical instruments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

381 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(381)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

I received my Levinson Sceptre in… excellent condition

I received my Levinson Sceptre in excellent condition. I knew there should be quality parts on this guitar, but I'm surprised how good the set up actually is. Just ready to play. I own 2 expensive Levinson Blade Guitars and not easy to impress. Think I'll change the electronic soon, but no need to change the pickups. The neck sounds sweet ! Fast international shipping.

March 22, 2025
Rated 5 out of 5 stars

Great repair centre

Took my Gretsch guitar in for various repairs, fret relevelling, full set up a couple of small mods and a new jack input Great service from email response, tech knowledge, helpfulness etc. Much quicker than expected and very reasonable able cost thank you.

March 5, 2025
Rated 5 out of 5 stars

Guitar Setup

Paul has set up two of my guitars and am delighted with the results. Fast and friendly service which I would highly recommend to all.

February 1, 2025
Rated 5 out of 5 stars

Excellent advice and products…

Excellent advice and products available. One of the few good guitar music shops left in Yorkshire. Time was given in a relaxed atmosphere to choose what was right. Demonstration also given and history of make and model. Excellent service.

January 25, 2025
Rated 5 out of 5 stars

P.A mixer

Paul was always ready with an update in his friendly style
I thought what was done to the mixer was of good value and it was returned clean and in great working order
Highly recommended!!

December 23, 2024

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