Norwich Face and Body Clinic Reviews 63

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Professional. Relaxed. Laidback. I’ve had a few tattoo sessions with the lovely ladies at the NFBC and it’s always an absolute pleasure. They are thoroughly professional at what they do and the result... See more

Rated 5 out of 5 stars

Was so nice to meet Rebecca yesterday and really happy with my treatment and the outcome already. It was so helpful to hear more information to support my skin journey. Will definitely be back to see... See more

Rated 5 out of 5 stars

Lovely relaxed place, great friendly staff. After an initial thorough consultation with Rebecca, a very professional, understanding, caring lady, who took the time to explain everything to me, I’m a... See more

Company replied

Rated 5 out of 5 stars

The staff are all such lovely people and they try to accommodate you as much as they can if you are running late for an appointment. It's an easy few minutes walk from the nearby carpark, so very c... See more

Company details

  1. Beauty Salon
  2. Laser Hair Removal Service
  3. Permanent Make-Up Clinic
  4. Skin Care Clinic

Written by the company

Located in the Iconic Norwich Lanes, we aim to empower people to embrace their bodies, even if it means tweaking the bits that bother them. We provide a wide range of skin, face and body treatments to bring out the absolute best in you, leaving you feeling beautifully balanced. You are in safe hands with our experienced team of Face & Body Specialists. We pride ourselves in providing the very best treatments with our qualified and experienced professionals who have a wealth of knowledge in all the latest technologies offering a personalised experience to suit every individual’s needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 Star Experience

Professional. Relaxed. Laidback. I’ve had a few tattoo sessions with the lovely ladies at the NFBC and it’s always an absolute pleasure. They are thoroughly professional at what they do and the results are amazing! If you’re thinking of getting a tattoo removed, don’t hesitate. The price is incredibly reasonable too!

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Laser mole removal disaster

I had an appointment to have a few moles removed by NFBC. Unfortunately, the laser that 'Nurse Rebecca' used made the moles bleed uncontrollably, and the treatment had to be terminated for safety reasons. In my clinic notes, she blamed the excessive bleeding on blood-thinners, even though my medical consent form stated that I am not on any. I left the clinic with my face a mess, and the bleeding continued for hours after the failed procedures. Weeks later, after having undergone unnecessary downtime with discomfort and unsightly scabbing, the moles still remained very much in tact, albeit discoloured and disfigured. I requested a refund, but NFBC refused, expecting me instead to return for remedial treatment using an electrolysis device. Nothing says human guinea pig quite like my experience with NFBC. I have since had the moles successfully (and bloodlessly!) removed at another clinic, without any complication, thereby proving (if any more proof were needed!) that NFBC's laser mole removal service is not up to scratch. Speaking of which, I would be surprised if my 8 year old niece couldn't get better results with a sheet of sandpaper. I have now issued a claim against the clinic in the county court, which NFBC's lawyer says they intend to fully defend at trial. I would strongly advise you to save your face / body, time and money, and go to a CQC regulated clinic that doesn't carry out trial and error laser treatments at the customer's expense.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

Definitely recommend!! Carly is amazing, instantly put me at ease with her professionalism and knowledge. Can’t wait to get started with my laser treatment !

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Laser hair removal

I'm very happy with my results and my legs feel extremely smooth. I had to have more sessions than I expected but that's normal as you don't know how your hair will react to the laser. Carly has been great: very calm, kind and professional. The clinic always feel like a relaxing cocoon and is in a very good location. I would 100% recommend!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! the staff are so lovely and informative and they really take care of you and the area itself is very lovely and relaxing would definitely recommend

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Removal of Seborroeic Keratoses

From the very first time I entered I was greeted in a warm and friendly manner. I received extensive information and booked my a appointment for the nurse to give her advice.
I subsequently had a removal of a Seborroeic Keratoses which was removed without pain. I am really pleased with the treatment I received and would highly recommend.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and professional the treatment was carried out very safely and smoothly. I would highly recommend Norwich Face and Body clinic and would use them again in the future.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful place

The staff are all such lovely people and they try to accommodate you as much as they can if you are running late for an appointment. It's an easy few minutes walk from the nearby carpark, so very convenient too.
I have had several treatments and each one has been carried out professionally ( with fun thrown in for good measure ).

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

On deciding to contact Norwich Face and…

On deciding to contact Norwich Face and Body clinic .
I was met by the lovely Carly who put me at ease and explained the process of laser hair removal .
I’ve had a few sessions now , and I’m completely happy with the outcome and feel so much more confident .
A calm and helpful experience for me .
I definitely will recommend your clinic to my friends .
Thank you .

November 4, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Teresa,


Thank you so much for your lovely review. We’re really pleased to hear how supported you felt from the moment you contacted the clinic. Carly will be delighted to know she helped put you at ease and explained the process clearly, she’s fantastic at guiding clients through laser hair removal in Norwich.

It’s wonderful to hear how confident you feel after your sessions and that the experience has been calm and helpful for you.
Thank you again for your kind words and for recommending us to your friends, it means a lot.

The team at NFBC x

Rated 5 out of 5 stars

Review for Rebecca

Review for Rebecca
I’ve had two treatments with Rebecca over the past couple of months — the Prescription Resurfacing Facial and the Focus Dual RF Microneedling (full face). From the moment I arrived, Rebecca was incredibly welcoming and took the time to explain each treatment in detail. She made sure I was comfortable throughout and regularly checked in to see how I was feeling. I’m really looking forward to continuing my skin journey with her and couldn’t recommend her more highly!

October 24, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Christelle,

Thank you so much for your lovely review. We’re really pleased to hear how supported you’ve felt over the past couple of months during your Prescription Resurfacing Facial and Focus Dual RF Microneedling treatments.

Rebecca will be delighted to read your kind words. she’s incredibly welcoming, thorough and always makes sure her clients feel comfortable and well-informed from start to finish.
We’re so glad you’re enjoying your skin journey with us, and your recommendation truly means a lot.

Alongside these treatments, we also see many clients visiting our Norwich laser clinic for mole removal, so it’s wonderful to hear that your overall experience with Rebecca and the team has been so positive.

We look forward to welcoming you back to our Norwich laser clinic soon.
 The team at NFBC x

Rated 5 out of 5 stars

The ladies were extremely helpful

The ladies were extremely helpful. I had an appointment and they were extremely honest in the fact that they couldn’t help me but recommended someone who may be able to help. It’s extremely refreshing to find people who are honest, open and supportive in what they can and can’t do. I will definitely return in the future and highly recommend them.

October 3, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your thoughtful review.

We really appreciate your kind words. Being honest and transparent about what we can and can’t do is something we feel strongly about, and we’re glad that came across during your visit. Our team will always point clients in the right direction, even if that means recommending someone better suited, because your safety and results always come first at our cosmetic clinic in Norwich.

We’re so pleased to hear you felt supported, and we’d be more than happy to welcome you back in the future. Thank you again for recommending us.

The team at NFBC x

Rated 5 out of 5 stars

I went to Norwich Face and Body Clinic looking for help with my skin!

I went to Norwich Face and Body Clinic needing help with bad pigmentation on my face caused by hormones and sun damage. It was starting to impact my confidence and I would constantly try to cover it with make up but with no real luck. The ladies were so helpful and reassuring during my consultation and advised me of the products I would need for this type of pigmentation. It seemed like a very steep investment using the Obagi products which they recommended, but the results already have been so worth it! I could see results within 1-2 weeks of using the products. I’m 8 weeks in now and feel so much happier and confident in my own skin and I don’t have to try and cover my face with make up anymore! I’m excited to see how much clearer my skin will get.

August 22, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for sharing such a lovely and honest review.

We’re really pleased to hear how supported you felt when you came to us for help with your pigmentation concerns. Hormonal and sun-related pigmentation can have such a big impact on confidence, so it means a lot to know you felt reassured throughout your consultation.

We’re thrilled that your personalised plan, including the Obagi Medical system, has already made such a noticeable difference. It can feel like a big investment at first, but seeing real results within just a couple of weeks is exactly why so many clients trust us for expert pigmentation treatments in Norwich.

Your progress after 8 weeks is fantastic, and we’re so happy to hear you’re feeling more confident and no longer relying on makeup to cover your skin.
We can’t wait to see how much further your skin continues to improve.

Thank you again for your kind words.


The team at NFBC x

Rated 5 out of 5 stars

New favourite skincare sanctuary

Absolutely loved my appointment and facial at Norwich Face and body. Rebecca was passionate, knowledgeable and such a lovely lady, she put me at ease and I am so grateful to have found her! My skin is glowing and I have found my new favourite skincare sanctuary! X

September 19, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review. We’re really pleased to hear how much you loved your facial and your time with Rebecca. She’s incredibly passionate, knowledgeable and caring, and it’s lovely to know she helped you feel completely at ease throughout your appointment.

We’re thrilled your skin is glowing and that you’ve found your new skincare sanctuary with us. As a clinic offering advanced skin treatments, our team continuously trains and develops to ensure we’re bringing you the very best, safest and most effective options for your skin.

Thank you again for your kind words, it really does mean a lot to our skin specialists in Norwich. We can’t wait to welcome you back soon.
The team at NFBC x

Rated 5 out of 5 stars

I went to have my semi permanent brows…

I went to have my semi permanent brows removed. Both Carly and the lady in reception were very friendly and informative. I was made to feel very relaxed and would definitely recommend visiting. Although I could have parked in St. Andrews car park which is very close, I chose to park on the TK Max carpark and have a little walk. There is currently 3 hours free parking there, if like me you don’t like spending money on car parks 😊

September 6, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review. We’re really pleased to hear you felt so relaxed and well looked after during your semi-permanent brow laser tattoo removal treatment. Carly and our reception team will be delighted to hear your kind words, they always aim to make every visit friendly, informative and stress-free.

Thank you as well for sharing your parking tip, that will be so helpful for other clients visiting our laser tattoo removal clinic in Norwich.

We really appreciate your recommendation and look forward to welcoming you back again soon.
The team at NFBC x

Rated 5 out of 5 stars

Eyebrow tattoo laser removal consultation and patch test

Today I had a eyebrow tattoo laser removal consultation and patch test at Norwich Face and body clinic. I was made to feel very welcome and was put at ease straight away. The girls were friendly and professional. Everything was explained carefully. There was no discomfort with the patch test and any redness had gone by the time I got home. I can’t wait for the full treatment! I left plenty of time to get to the clinic (which was advised when booking) and the car park was literally 5 minutes away so no problem finding it. I would definitely recommend 😊

July 22, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review Fiona.

We’re really pleased to hear you felt so welcome during your eyebrow tattoo laser removal consultation and patch test. The team will be delighted to know you felt relaxed, supported and fully informed, that’s exactly the experience we aim for with all of our laser tattoo removal treatments in Norwich.

It’s great to hear your patch test was comfortable and that any redness settled quickly. We’re excited for you to start your full treatment and continue your journey with us at our Norwich laser tattoo removal clinic.

Thank you as well for sharing your parking experience, it’s always helpful for other clients visiting the area.

We really appreciate your recommendation and look forward to seeing you again soon.
The team at NFBC x

Rated 5 out of 5 stars

Excellent outcome!!

Lovely relaxed place, great friendly staff. After an initial thorough consultation with Rebecca, a very professional, understanding, caring lady, who took the time to explain everything to me, I’m a 57yr old lady with sun/sun bed damaged skin and decreasing collagen. I had a course of RF microneedling and stem cell facial treatment and after nearly 12 weeks, my face looks so much better! My skin
looks thicker and the lines decreased somewhat! I’m extremely pleased and would definitely recommend!!

June 27, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for taking the time to share such a lovely and detailed review.

We’re really pleased to hear how relaxed you felt in the clinic and how well supported you were during your consultation with Rebecca. She’s incredibly professional, understanding and caring, and always takes the time to explain treatments clearly so you know exactly what to expect.

It’s wonderful to hear the results you’ve achieved from your course of RF microneedling and stem cell facial treatments. Sun damage and collagen loss are such common concerns, and these advanced treatments are designed exactly for improving skin thickness, texture and fine lines, so we’re delighted to know you’re seeing such a great improvement after 12 weeks.

Thank you again for your kind words and recommendation.

We really appreciate it and look forward to welcoming you back to the clinic soon.

The team at NFBC x

Rated 5 out of 5 stars

I had the fire and ice treatment for…

I had the fire and ice treatment for the first time today Rebecca is amazing informing me step by step what to expect, it was fantastic I have never been so relaxed my skin is glowing and feels really good will definitely have this treatment again, Faith as always was really sweet we had a nice chat and catch up , thanks so much x

May 21, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review. We’re really pleased to hear you enjoyed your first Fire & Ice treatment, it’s such a fantastic facial for instant glow and skin refreshment. Rebecca will be delighted to know how reassured you felt with her step-by-step approach and that you were able to fully relax throughout.


It’s also so lovely to hear your kind words about Faith. She always brings such warmth to the clinic, and we’re glad you enjoyed your catch-up with her too.
We’re thrilled your skin is glowing and feeling great, and we’d be more than happy to welcome you back for your next treatment.
Thank you again for your feedback.
The team at NFBC x

Rated 5 out of 5 stars

5+ stars!

I have attended the clinic several times now for laser hair removal and I couldn’t recommend them enough! I am quite self-conscious but felt immediately at ease and trust there is no judgement whatsoever; the team are truly lovely! I received all information and helpful tips up front so I knew what to expect and knew I was in good hands. The service they provide is exceptional and I will continue to use them for any future treatments!

May 3, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review. We’re really pleased to hear how comfortable and supported you’ve felt during your laser hair removal sessions. It’s so important to us that everyone who visits our Norwich skin clinic feels completely at ease and never judged, so your feedback truly means a lot to the whole team.


We’re delighted that the information and tips you received helped you feel prepared and in safe hands , providing clear guidance and exceptional care is something we really pride ourselves on.
Thank you again for your kind words and for recommending us. We’re so pleased you’ll continue your treatment journey with us
and we look forward to welcoming you back soon.
The team at NFBC x

Rated 5 out of 5 stars

Perfect Nurse

Nurse Rebecca was very welcoming, kind, caring, attentive and knowledgeable.

May 2, 2025
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review. We’re really pleased to hear how welcomed and cared for you felt with Nurse Rebecca. She’s incredibly kind, attentive and knowledgeable, and it’s wonderful to know that came across during your visit.
We’re proud to be known for our advanced skin treatments and for being trusted lesion removal experts, and feedback like yours really means a lot to the team.

Thank you again for taking the time to share your experience.
The team at NFBC x

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