Norwich Face and Body Clinic Reviews 

67
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The clinic has a lovely relaxed atmosphere. The procedure and aftercare were explained clearly, and I felt I was in good hands throughout the procedure. Would highly recommend!

Rated 5 out of 5 stars

I was very fortunate enough to win a prescription resurfacing facial with Norwich face and body clinic! My whole experience there was lovely, felt very welcomed straight away by all the staff and the... See more

Rated 5 out of 5 stars

Lovely relaxed place, great friendly staff. After an initial thorough consultation with Rebecca, a very professional, understanding, caring lady, who took the time to explain everything to me, I’m a... See more

Company replied

Rated 5 out of 5 stars

I was really reluctant to go for a facial despite having wanted to treat my redness for some time. Lauren was really lovely, explained everything well and gave me choices and advice. No hard sell of p... See more

Company replied

Company details

  1. Beauty Salon
  2. Laser Hair Removal Service
  3. Permanent Make-Up Clinic
  4. Skin Care Clinic

Written by the company

Located in the Iconic Norwich Lanes, we aim to empower people to embrace their bodies, even if it means tweaking the bits that bother them. We provide a wide range of skin, face and body treatments to bring out the absolute best in you, leaving you feeling beautifully balanced. You are in safe hands with our experienced team of Face & Body Specialists. We pride ourselves in providing the very best treatments with our qualified and experienced professionals who have a wealth of knowledge in all the latest technologies offering a personalised experience to suit every individual’s needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(67)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laser session

always keeps to time, very efficient booking and treating sessions and Carly who attended to me was very professional and did address my concerns to my satisfaction.

July 20, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Cyndi, Thank you for your lovely review! We're so pleased to hear that you had a positive experience at our Norwich laser clinic, finding you treatments efficient and well-organized. Carly always strives to provide a professional and reassuring experience, so it’s great to know she addressed your concerns to your satisfaction. We truly appreciate your feedback and look forward to seeing you again soon! The team at NFBC x

Rated 5 out of 5 stars

Very friendly and knowledgeable.

Very friendly and knowledgeable.

Very happy to have found this place!

July 23, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hello, Thank you for your kind words! We're so happy you found us and that you've had a great experience at our Norwich skin and laser clinic. We look forward to welcoming you again soon! The team at NFBC x

Rated 5 out of 5 stars

Lovely Atmosphere

I recently completed my laser hair removal treatments with Carly. Throughout each appointment I was made to feel very comfortable and saw brilliant results after.
I would definitely go back for other treatments one day.

April 27, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience and have amazing results with our laser hair removal Treatment in Norwich. Carly is Lovely and we are so glad to hear that she made you feel comfortable throughout your treatments. At our Norwich laser clinic, we love when our clients reach their goal with fantastic results and we're so pleased you're happy! There are many different type types of Laser Hair Removal machine machines and we pride ourselves on having one of the worlds most powerful machines and achieving fantastic results so this is a great review for those looking for Laser Hair Removal in Norwich. We'd love to welcome you back for more treatments in the future. The team at NFBC x

Rated 5 out of 5 stars

I had CO2 Fractional laser skin…

I had CO2 Fractional laser skin resurfacing. Lauren is so knowledgeable and talked me through the procedure and answered all my questions. I felt relaxed and only occasionally did i feel a little discomfort. We chatted through the whole of the treatment and I was surprised when she said all done! I recommend Norwich Face and Body the level of service, expertise and knowledge of their treatments is fantastic.Thank you to Lauren and Rebecca I will definitely be back for a course of skin boosters.

June 18, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Claire, Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with your CO2 Fractional Laser Skin Resurfacing treatment in Norwich. Lauren and Rebecca are truly passionate about ensuring every client feels informed, comfortable, and in expert hands. It’s great to know the treatment was easier than expected, and we’re so excited to welcome you back to our Norwich skin clinic for your skin boosters! Your recommendation means so much to us and is great for those searching for CO2 laser treatment in Norwich. We look forward to seeing you soon. The team at NFBC x

Rated 5 out of 5 stars

A pleasant experience!

Katherine put me at my ease again, and the procedure went just as she had explained.

May 23, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Tara, Thank you for your lovely review! We're so pleased to hear that Katherine made you feel at ease at our Norwich clinic and that your Fat Reduction treatment went just as expected. Ensuring you're comfortable and well-informed is always our priority! This is a great recommendation for people looking non-surgical fat removal in Norwich. We truly appreciate your feedback and look forward to seeing you again soon. The team at NFBC x

Rated 5 out of 5 stars

Lauren

Lauren is amazing always prompt with her responses and supportive, so happy with the treatment for my skin provided by her

March 7, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hello, Thank you for your kind words! We’re so pleased to hear that Lauren has been so supportive and that you had a positive experience throughout your skin treatments in Norwich. Lauren truly cares about delivering the best results and making sure you feel confident every step of the way. We appreciate your feedback on our skin treatments It’s great for those looking for an it’s great for those looking for a recommendation for Pigmentation skin treatment treatments in Norwich. We look forward to seeing you again soon! The team at NFBC x

Rated 5 out of 5 stars

I had eyebrow tattoo removal done today…

I had eyebrow tattoo removal done today with Lauren. She explained everything fully, it was very quick & was really not painful.
Can’t wait to see the results over the coming days/weeks, thanks Lauren 😊

April 4, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Diane, Thank you so much for your lovely review! We’re so glad to hear that your Norwich eyebrow tattoo removal with Lauren was an easy and comfortable experience. Lauren ensures she always takes the time to fully explain the treatment details, as it is important to her that the client feels well-informed. It is fantastic to know, you appreciated this and felt at ease during your treatment at our Norwich laser clinic. We can’t wait for you to see the results over the coming weeks! This is great for those looking to remove unwanted semi permanent make up in Norwich. We look forward to seeing you again soon! The team at NFBC x

Rated 5 out of 5 stars

Lauren was great.

I was really reluctant to go for a facial despite having wanted to treat my redness for some time. Lauren was really lovely, explained everything well and gave me choices and advice. No hard sell of products and very understanding about my life long lazy approach to moisturiser and self care without judgement. Facial was great and has really helped - I will be back. Quite expensive but not compared to other places doing similar things and worth every penny. A great experience all round.

March 28, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hello, Thank you so much for your thoughtful review! We completely understand that taking the plunge on a skin journey can feel like a big step, so it’s wonderful to hear that Lauren made you feel comfortable and well-informed. Our aim is to help support you, never to judge. We are so happy to support you, along a treatment plan that works best for you! It’s amazing to hear that your facial treatment results have already made a difference. This is great for people looking for Skin treatments for redness and sensitivity in Norwich. We can’t wait to welcome you back at our Norwich skin clinic. The team at NFBC x

Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough, been using this clinic for facials and laser hair removal. Always lovely services and clinic is gorgeous.

March 23, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Bianca, Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a great experience in both our facial treatments and laser hair removal in Norwich. At our Norwich skin and laser clinic we aim to provide a welcoming atmosphere and enjoyable, quality treatments is what we have a passion for. We truly appreciate your recommendation. This is a great review of people looking for the best facial treatments in Norwich or others looking for Norwich Laser Hair Removal. We forward to seeing you again soon! The team at NFBC x

Rated 5 out of 5 stars

Kathrine did my treatment for me and…

Kathrine did my treatment for me and was professional and very friendly! Would recommend to anyone to go here all the girls are so lovely ☺️

March 13, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Jade, Thank you for your kind words! We're so pleased to hear that Katherine made your laser hair removal treatment such a positive experience. The team at our Norwich Laser Clinic always aims to provide a professional but friendly atmosphere, so it’s wonderful to know you felt so welcome. Your recommendation means so much to us, and is great for people looking for Laser Hair Removal in Norwich. We can’t wait to see you again for your next session! The team at NFBC x

Rated 5 out of 5 stars

Katherine made me feel very comfortable…

Katherine made me feel very comfortable and explained everything I had questions for. The procedure was 45 minutes but it passes by quite quickly. The procedure itself is uncomfortable at first but it is short lived as the area that was treated just became numb and I didn't pay attention to it. From my experience I would definitely recommend this. Can't wait to start seeing the results! Thank you.

February 29, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Nathan, Thank you so much for your lovely review! We're so glad to hear that Katherine made you feel comfortable and answered all your questions—your peace of mind is so important to us. Fat Freezing in Norwich can feel a little unusual at first, but it’s great to know you found the treatment manageable and the time passed quickly. We’re just as excited as you are to see your results start to show! Thank you for your recommendation. This is great to show other people looking for fat removal treatments in Norwich. We look forward to welcoming you back to our Norwich clinic soon! The team at NFBC x

Rated 5 out of 5 stars

Tattoo removal

Undergoing tattoo removal and cannot recommend enough. The ladies are so informative and knowledgable. Whilst it’s an uncomfortable treatment, they always ensure I’m comfortable throughout.
Cannot recommend Lauren and the team enough.

February 3, 2024
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Chloe, Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience at our Norwich Tattoo Removal Clinic. Lauren and the team, takes great pride in ensuring every treatment is as comfortable and effective as possible. We know tattoo removal in Norwich isn’t always the easiest process, so we’re glad we can support you every step of the way with expert care and reassurance. Your recommendation means so much to us and is so helpful for people looking for tattoo removal in Norwich. We can’t wait to see your final results! The team at NFBC x

Rated 5 out of 5 stars

I have had 2 incredible experiences at…

I have had 2 incredible experiences at Norwich face and body so far, 2 session of CO2 laser on my face for the acne scaring that I’ve been so self conscious of and the results are amazing! Lauren and her team really listened to my aims and skin concerns, we’re friendly, very thorough and put me at ease. Chatting and so professional at the same time! I honestly can’t thank them enough for the confidence this treatment has given me, I’d completely recommend xx

January 4, 2023
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for your lovely review.

We’re really pleased to hear how positive your experience has been so far and how much confidence your CO₂ scar removal treatments have already given you. Acne scarring can have such a big impact on self-esteem, so it’s amazing to know you’re seeing such fantastic results after just two sessions.

Lauren and the team will be over the moon to read your kind words. They always take the time to listen carefully to your goals, understand your skin concerns and make sure you feel completely at ease, that balance of friendly and thorough is something we’re really proud of at our laser clinic in Norwich.
CO₂ resurfacing is one of the best treatments for scarring, especially deeper acne scars, so we’re delighted your experience reflects what we see so often in clinic: real, life-changing results.

Thank you again for recommending us, it truly means a lot.
The team at NFBC x

Rated 5 out of 5 stars

I will recommend OBAGI (NU-DERM) to…

I will recommend OBAGI (NU-DERM) to everyone struggling with facial pigmentation. I have very stubborn pigmentation on my face, and I tried many products. But this is the first time in 3 years that I can actually feel the difference. I started using OBAGI around a month ago, and I can already see reduction in my pigmentation. The cleanser and moisturiser of this kit are so good, that they not only have made my skin smoother but also free of acne. SPF is a little bit oily for me, but rest of the products are just awesome. I will highly recommend it.

January 27, 2023
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you so much for sharing such a lovely and detailed review. We’re really pleased to hear how much progress you’ve already seen with the Obagi Nu-Derm system, tubborn pigmentation can be one of the trickiest concerns to treat, so it’s fantastic to know you’re finally seeing real change after years of trying different products.

As Obagi Medical ambassadors, we see first-hand why this is considered one of the best treatments for pigmentation, especially when hormones, sun exposure or post-inflammatory pigmentation are involved. It’s great to hear how much you’re enjoying the cleanser and moisturiser too, and that your skin feels smoother and clearer, that’s exactly what we hope to achieve with a full Nu-Derm plan.

Thank you again for your high recommendation.

We’re so pleased you’re feeling the difference already and can’t wait to see you in our Norwich skin clinic again soon
The team at NFBC x

Rated 5 out of 5 stars

Very informative and friendly team

Very informative and friendly team. Clear expectations set, and I can’t comment on results as they take a while, but the whole service was perfect, and I’d happy come back to the team for more treatments!

January 3, 2023
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you for sharing such a lovely review of our Norwich Clinic; it is always a pleasure to see you.
Customer service is so important to us, so five-star reviews show us we are achieving our goals. It is also wonderful for others seeking treatments in Norwich.
We look forward to seeing you again soon.
The team at NFBC x

Rated 5 out of 5 stars

Laser tattoo removal

I visited the Norwich face and body clinic after being recommended by a friend, I had already had laser at another clinic but wasn’t sure on the progress. I had a free consultation and Lauren was super friendly and was so informative about the laser treatment, she kept in touch and followed up with how the patch test went and I booked in to start my treatments with her. I had my first session a couple of weeks ago and just felt relaxed (more than I had done before) and Lauren was so attentive about the aftercare. I can’t wait to carry on with my treatments as I am already seeing a difference!

November 24, 2022
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you for your lovely feedback and for choosing our Laser Tattoo Removal Clinic in Norwich. It is always a pleasure to see you. Customer service is so important to us, so five-star reviews show us we are achieving what we aim to. It is also wonderful for others seeking a clinic offering laser tattoo removal in Norwich. We look forward to seeing you again soon.
The team at NFBC x

Rated 5 out of 5 stars

fat freezing treatment (love handles )

I was seen by Katherine :) who was definitely the nicest person ever made me feel so at ease and explained everything about the procedure and asked if at anytime i had any questions , stayed all the time with me on my treatment definitely 5🌟
After care email was sent at the time of treatment and follow up the next two days to see how I was getting on :))) highly recom Norwichhair&body clinic and especially Katherine and her fat freezing treatments ❄️ Already seeing results 🙏

November 28, 2022
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic


Thank you for taking the time to write this lovely review, Jona.
We believe it is essential for clients to feel comfortable and at ease from the moment they walk in. That feeling continues throughout your visits to our Norwich Clinic, especially with personal treatments such as our fat removal in Norwich and fat freeze treatments in Norwich. As you can imagine, we love to read reviews like yours. Thank you again for sharing your feedback.
The fat removal treatments are teamwork, so you should be delighted with the fantastic results you helped us achieve.
We look forward to seeing you again in the future lovely Jona. x

Rated 5 out of 5 stars

A beautiful clinic nestled in Norwich Lanes!

I finally have got round to writing this review, after numerous visits to the wonderful Norwich Face and Body Clinic. I anxiously booked myself a consultation on the NFBC website, which I found really easy for the Cryolipolysis Targeted Fat Freezing. After many months of losing weight through diet and a solid routine of gym attendance, I still had an area of concern around my tummy button, that I felt I needed more advice to help reduce with a fat freezing treatment.
I arrived on time to be greeted by Chloe, who immediately put me at ease and asked me to take a seat in the well presented reception area. The colour scheme is relaxing and with the nice choice of music that set me up for my consultation with the lovely Katherine.
I was met by Katherine and we headed up the cute staircase to the treatment room. Katherine invited me to get comfy on the treatment bed and we had an informal, open and honest chat before we discussed my areas of concern. I felt that I was listened to and Katherine explained every step of the treatment and advised me of the timescale that could see the benefit of the treatment. With that was I booked in for my fat reduction treatment. After my treatment was finished, I felt very cared for and with the best aftercare advice absorbed I felt the clinic with a real sense of self-care and that I was valued as a client. Following my initial fat reduction treatment; I have now booked a full course of 3D Lipo treatments to have regularly which Katherine had suggested while allowing for the 3 month result of the Cryolipolysis Targeted Fat Freezing to take effect and I look forward to every treatment with Katherine and the team at the beautiful Norwich Face and Body Clinic.
I am looking forward to booking further tattoo removal sessions with the lovely Chloe and laser hair removal with the knowledgable and very friendly Danielle! What an amazing team you have Lauren! Thank you so much. Always will be a 5 star review from me.

October 6, 2022
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Hi Merry,
Thank you for writing such a wonderful review about our wide range of treatments and our lovely Norwich skin clinic and team. It is always a pleasure to have your kind, warm energy in the clinic.
It is essential for clients to feel comfortable and at ease from the moment they walk in. That feeling continues throughout your visits to our Norwich Clinic, especially with personal treatments such as our fat removal in Norwich.
The fat removal treatments are teamwork, so you should be delighted with the fantastic results you helped us achieve.
You should be so proud of yourself for your hard work and dedication. There are many Norwich Clinics, and we are grateful you chose us. We look forward to seeing you again soon for more Laser hair removal and Laser Tattoo removal treatments
x

Rated 5 out of 5 stars

I have just finished my course of laser…

I have just finished my course of laser hair removal sessions and it was the best decision I have made for myself. Firstly and most important, all my hair has gone. Both Lauren and Chloe have made me feel so comfortable throughout all my sessions and show genuine care for you during your visits. Lauren clearly has a wealth of knowledge and passion for her craft.

I'm already planning on what I'll be getting next!

July 28, 2022
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you for leaving us such a lovely review, Chloe, and for choosing our Laser hair removal Clinic In Norwich. Our Norwich Laser Specialists continuously update their skills and knowledge to ensure we provide the best possible service and achieve amazing laser hair removal results in Norwich. Five-star reviews like this make it all worthwhile. It's also helpful for people looking for laser hair removal in Norwich.
We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fabulous experience

I recently had sunspots/pigmentation removed from my face by laser and was very impressed with the excellent customer service, high powered Q10 laser and very friendly and efficient staff. Their website gives a detailed description of what the procedure entails and the do's and don't's pre/during/post treatment. The laser treatment is fast and effective and relatively painless and the results are very good and in keeping with what I was told to expect. I thoroughly recommend this clinic.

July 14, 2022
Unprompted review
Norwich Face and Body Clinic logo

Reply from Norwich Face and Body Clinic

Thank you for your lovely feedback, Lydia, and for choosing our Laser pigmentation removal in Norwich. It is always a pleasure to see you. Customer service is so important to us, so five-star reviews show us we are achieving what we aim to. It is also wonderful for others seeking a clinic offering pigmentation removal treatments in Norwich. We look forward to seeing you again soon.
The team at NFBC x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look