The clinic has a lovely relaxed atmosphere. The procedure and aftercare were explained clearly, and I felt I was in good hands throughout the procedure. Would highly recommend!
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I was very fortunate enough to win a prescription resurfacing facial with Norwich face and body clinic! My whole experience there was lovely, felt very welcomed straight away by all the staff and the... See more
Lovely relaxed place, great friendly staff. After an initial thorough consultation with Rebecca, a very professional, understanding, caring lady, who took the time to explain everything to me, I’m a... See more
Company replied
I was really reluctant to go for a facial despite having wanted to treat my redness for some time. Lauren was really lovely, explained everything well and gave me choices and advice. No hard sell of p... See more
Company replied
Company details
Written by the company
Located in the Iconic Norwich Lanes, we aim to empower people to embrace their bodies, even if it means tweaking the bits that bother them. We provide a wide range of skin, face and body treatments to bring out the absolute best in you, leaving you feeling beautifully balanced. You are in safe hands with our experienced team of Face & Body Specialists. We pride ourselves in providing the very best treatments with our qualified and experienced professionals who have a wealth of knowledge in all the latest technologies offering a personalised experience to suit every individual’s needs.
Contact info
18 Bridewell Alley, NR2 1AQ, Norwich, United Kingdom
- 01603291919
- info@thenorwichfaceandbodyclinic.co.uk
- thenorwichfaceandbodyclinic.co.uk
4.7
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellent outcome!!
Lovely relaxed place, great friendly staff. After an initial thorough consultation with Rebecca, a very professional, understanding, caring lady, who took the time to explain everything to me, I’m a 57yr old lady with sun/sun bed damaged skin and decreasing collagen. I had a course of RF microneedling and stem cell facial treatment and after nearly 12 weeks, my face looks so much better! My skin
looks thicker and the lines decreased somewhat! I’m extremely pleased and would definitely recommend!!
June 27, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Thank you so much for taking the time to share such a lovely and detailed review.
We’re really pleased to hear how relaxed you felt in the clinic and how well supported you were during your consultation with Rebecca. She’s incredibly professional, understanding and caring, and always takes the time to explain treatments clearly so you know exactly what to expect.
It’s wonderful to hear the results you’ve achieved from your course of RF microneedling and stem cell facial treatments. Sun damage and collagen loss are such common concerns, and these advanced treatments are designed exactly for improving skin thickness, texture and fine lines, so we’re delighted to know you’re seeing such a great improvement after 12 weeks.
Thank you again for your kind words and recommendation.
We really appreciate it and look forward to welcoming you back to the clinic soon.
The team at NFBC x
I had the fire and ice treatment for…
I had the fire and ice treatment for the first time today Rebecca is amazing informing me step by step what to expect, it was fantastic I have never been so relaxed my skin is glowing and feels really good will definitely have this treatment again, Faith as always was really sweet we had a nice chat and catch up , thanks so much x
May 21, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Thank you so much for your lovely review. We’re really pleased to hear you enjoyed your first Fire & Ice treatment, it’s such a fantastic facial for instant glow and skin refreshment. Rebecca will be delighted to know how reassured you felt with her step-by-step approach and that you were able to fully relax throughout.
It’s also so lovely to hear your kind words about Faith. She always brings such warmth to the clinic, and we’re glad you enjoyed your catch-up with her too.
We’re thrilled your skin is glowing and feeling great, and we’d be more than happy to welcome you back for your next treatment.
Thank you again for your feedback.
The team at NFBC x
5+ stars!
I have attended the clinic several times now for laser hair removal and I couldn’t recommend them enough! I am quite self-conscious but felt immediately at ease and trust there is no judgement whatsoever; the team are truly lovely! I received all information and helpful tips up front so I knew what to expect and knew I was in good hands. The service they provide is exceptional and I will continue to use them for any future treatments!
May 3, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Thank you so much for your lovely review. We’re really pleased to hear how comfortable and supported you’ve felt during your laser hair removal sessions. It’s so important to us that everyone who visits our Norwich skin clinic feels completely at ease and never judged, so your feedback truly means a lot to the whole team.
We’re delighted that the information and tips you received helped you feel prepared and in safe hands , providing clear guidance and exceptional care is something we really pride ourselves on.
Thank you again for your kind words and for recommending us. We’re so pleased you’ll continue your treatment journey with us
and we look forward to welcoming you back soon.
The team at NFBC x
Perfect Nurse
Nurse Rebecca was very welcoming, kind, caring, attentive and knowledgeable.
May 2, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Thank you so much for your lovely review. We’re really pleased to hear how welcomed and cared for you felt with Nurse Rebecca. She’s incredibly kind, attentive and knowledgeable, and it’s wonderful to know that came across during your visit.
We’re proud to be known for our advanced skin treatments and for being trusted lesion removal experts, and feedback like yours really means a lot to the team.
Thank you again for taking the time to share your experience.
The team at NFBC x
A complete loss
I completely understand that companies have other clients. Yet, it is hard enough to decide to have a procedure, take off work, and lose money. It is wrong to not inform clients that there is no parking on the premises nor in the vicinity. It is wrong to not inform customers that the facility is difficult to get to as a whole. Then this business takes all your money if you can't find them literally. Unprofessional. I would never recommend to the countless people who could possibly use their services.
May 1, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Honie,
Thank you for taking the time to leave your review. We absolutely take on board all feedback, as we do believe it’s a vital way to continue improving our service.
That said, we were very disappointed to receive a one-star rating, especially as our team made every effort to accommodate your appointment today. We do fully appreciate that parking in the city centre can be difficult, which is why this information is made clear at the time of booking to allow clients to plan in advance. As there is no on-site parking, we advise using the closest option – St Andrews Car Park – just a five-minute walk from the clinic. In our six years at this location, we’ve found this has worked well for the vast majority of clients.
We understand that a lot of information is sent out before an appointment, but for everyone’s safety and a smooth experience, we do have to assume this information has been read — including details about parking and how to prepare for your visit.
While we know delays can happen, based on your calls to us, you would have arrived around 50 minutes into your 70-minute appointment. Both our receptionist and specialist were willing to work through their lunch to accommodate you, but unfortunately, even with these efforts, we simply wouldn’t have had enough time to deliver your treatment safely or effectively.
We truly value all our clients and always strive to offer the highest standard of care. We’re sorry we couldn’t proceed on this occasion, but your safety and treatment quality must always come first.
Best wishes,
The Norwich Face and Body Clinic Team
Rebecca is truly remarkable
Not only was Rebecca extremely kind and gracious, she actually recommended that I opt for a treatment she and the clinic don't offer -- in other words, she would rather her clients get the results they are after than 'sell' them something they might not be happy with. I was really impressed, and can only say that I would certainly recommend the clinic to others.
Seven months later: I must now add that she never did get in touch with me, as she had promised to do, to tell me where I could get the treatment she recommended!
March 7, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Thank you so much for your thoughtful review. We’re really pleased to hear how supported you felt during your appointment with Rebecca. She is naturally kind, honest and incredibly client-focused, and your experience reflects exactly what we believe in as a clinic , giving the right advice, even when that means recommending a treatment we don’t offer. Your results and long-term happiness will always come before anything else.
We’ve seen that your review has recently been updated, and we’re genuinely sorry to hear that you haven’t received the follow-up information you were expecting. This isn’t the experience we want for anyone.
To help us look into this fully, could we kindly ask you to confirm your preferred email address by contacting us at info@thenorwichfaceandbodyclinic.co.uk? This will allow us to check our records from March and ensure the details were sent correctly.
Thank you again for taking the time to share your feedback, we really do appreciate it, and we hope to hear from you soon so we can resolve this for you.
Warm regards,
The team at NFBC x
Very good experience at Norwich Face…
Very good experience at Norwich Face and Body Clinic, many thanks to Rebecca for being so professional and patient
February 26, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Hello, Thank you for your kind review! We are pleased to hear you had a great experience at Norwich Face and Body Clinic. Nurse Rebecca's professional and understanding manner is perfect for ensuring that our clients feel comfortable and at ease during their skin and laser treatments. We really appreciate you feedback, and it is very helpful for those looking for other Skin and Laser treatments in Norwich. We look forward to seeing you again soon! The team at NFBC x
Great clinic
I have been visiting Norwich Face & Body for some time and they are always friendly, helpful and professional. More recently I have been having treatments with Rebecca and she is so lovely, makes you feel at ease and I trust the recommendations she gives for treatments. This is a great clinic
February 14, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Sharon, Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with us at Norwich Face & Body clinic. It’s fantastic to know that Rebecca has made you feel at ease and that you trust her expert recommendations especially towards our new Exosomes skin treatment. Providing a friendly, helpful, and professional service is always our priority, and we truly appreciate your kind words. We look forward to seeing you again soon! The team at NFBC x
Thank you!
Rebecca made me feel so at ease! Can’t wait to see the results. Thank you. Xx
January 29, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Sarah, Thank you for your lovely review! We're so pleased to hear that Rebecca made you feel at ease to start your journey at our Norwich skin clinic. We can't wait to help you reach your goals and amazing results and skin. We look forward to seeing you again soon. The team at NFBC x
Very nice experience
Very nice experience. I am very pleased with the treatment provided by Rebecca. This was my second visit. I can't wait for the next one. Of course, I also like her interest in Polish culture ❣ She is a very nice person💞
January 8, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Betty, Thank you for your lovely review! We're so happy to hear that you had such a great experience with Rebecca and that you're enjoying your facial treatments at our Norwich skin clinic. She truly cares about every client and loves learning about different cultures; especially the Skincare and Fashion! We can't wait to welcome you back for your next visit. The team at NFBC x
Rebecca was absolutely lovely
Rebecca was absolutely lovely, she explained everything in detail and made the whole experience very comfortable - the lady on reception was also lovely (Faye, i think?) thank you! Will definitely be back
January 3, 2025
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Daisy, Thank you so much for your lovely review! We're so pleased to hear that Rebecca made your experience so comfortable at our Norwich skin clinic and that she took the time to explain everything in detail. It’s also great to know that Faith gave you such a warm welcome at reception! We truly appreciate your kind words and can’t wait to welcome you back soon. The team at NFBC x
I like the lady how look after me
I like the lady how look after me . The sevice I get is brilliant.
December 14, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hello, Thank you for your kind words! We're so happy to hear that you had a great experience at our Norwich skin and laser clinic and felt well looked after. Providing brilliant service is always our priority, and we truly appreciate your feedback. We look forward to seeing you again soon! The team at NFBC x
Great treatment by Rebecca
Great treatment by Rebecca, she really took care of me, explained everything and treated the most sensitive areas carefully. Thank you
December 6, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Ewa, Thank you for taking the time to leave this review. We are pleased to hear you had such a positive experience with Nurse Rebecca. It is important for Rebecca that her clients feel well-informed and cared for especially when treating sensitive areas. We are so glad you were able to feel comfortable during your skin treatments at our Nowrich skin clinic, and we look forward to seeing you again soon. The team at NFBC x
Amazing staff !
Carly and Faith were lovely, Faith was super chatty which helped calm my nerves! Thank you both :)
November 2, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Thank you for your lovely review! We're so pleased to hear that Carly and Faith helped make your tattoo removal experience a positive one. Faith’s friendly and chatty nature is great for easing nerves, and we’re glad you felt comfortable throughout your treatment at our Norwich laser clinic. We truly appreciate your kind words and look forward to seeing you again soon! The team at NFBC x
Fantastic Experience and Results! Highly Recommend!
I’ve been a regular client at NFBC for about a year now, receiving various treatments such as skin tag removal, laser hair removal, and most recently microneedling, and I couldn't be happier with the experience. I initially reached out to Lauren on WhatsApp and was really pleased when she replied instantly and provided me a straightforward quote for skin tag removal. I found it quite difficult to get this information from other clinics, so I really appreciated the ease and efficiency here. It was great to have the option to text to enquire, which is really helpful when you have a busy schedule and don't have time to call around!
The environment at NFBC is always welcoming and professional, and the staff truly go above and beyond to make you feel comfortable. I first came in for skin tag removal, and Nurse Rebecca took the time to listen to my concerns and carefully targeted the areas I was most worried about. The healing process was quick, and I was thrilled to see no scarring or marks afterward.
Most recently, I had microneedling with Nurse Rebecca, and it was such a painless and surprisingly relaxing experience. Rebecca is incredibly knowledgeable, and her passion for skin and overall health really shines through in the way she shares her expertise. Even though it’s only been a day since the treatment, I can already see improvements in my skin!
Carly has been my go-to for laser hair removal, and she is amazing—professional, friendly, and knowledgeable. Thanks to her, I’ve had great results with every session.
The ladies at NFBC are fabulous—not only are they experts in their field, but they’re also down to earth and just lovely people to be around. I was initially reluctant to reach out for help with my skin, but I’m so glad I did! The care and results have been beyond my expectations, and I’ll definitely be back to use the clinic as part of my regular skincare maintenance. In my view, the level of professionalism and quality of NFBC is on par with the high standards you receive from skin clinics in the Middle East, where exceptional care is the norm. I would wholeheartedly recommend NFBC to anyone looking for top-notch skincare treatments. Thank you so much ladies! xx
September 21, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hello, Thank you so much for your incredible review! We are absolutely thrilled to hear about your positive experiences with our CO2 skin tag removal in Norwich, laser hair removal, and microneedling facial at our Norwich Skin Clinic. It means the world to us that you’ve felt so welcomed, cared for, and confident in the treatments you've received. Lauren prides herself on providing clear and efficient communication, so we’re really pleased to hear how much you appreciated the ease of booking. Nurse Rebecca’s expertise and passion for skin health truly shine through in everything she does, and it’s fantastic to know that both your skin tag removal and microneedling experiences were so smooth and effective. It's fantastic to hear that Carly has been helping you achieve such great laser hair removal results too! Your kind words about our team and the high standard of care we provide mean so much. We’re so glad you took the step to invest in your skin, and we’re beyond happy to be part of your journey. We can’t wait to continue supporting you with your skincare goals and treatments! Thank you again for your trust, recommendation, and amazing feedback! The team at NFBC x
Cryolipolysis
The treatment process was explained in a full and I was made to feel very comfortable during the whole process.
September 7, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Sarah, Thank you for your lovely review! We're so pleased to hear that you felt comfortable and well-informed throughout your Cyrolipolysis Fat Freezing treatment. Ensuring our clients feel at ease and fully understand their treatment journey is so important to us. We're thrilled you had a positive experience at our Norwich face and body clinic and truly appreciate your feedback It is great for those looking for fat reduction treatments in Norwich . We look forward to seeing you again soon! The team at NFBC x
Amazing Clinic!
I had been struggling with my skin for sometime, buying products that were making no difference or making things worse, so I decided to book a skin consultation with Nurse Rebecca. I had such an amazing experience, she made me feel so comfortable and at ease throughout and really took her time to understand to my concerns. Rebecca shared her knowledge and experience and recommended a beginner skincare kit, which I have been using and my skin has never looked better!!
I also booked in for my first Prescription Resurfacing Facial, again with Rebecca, and it was the best decision I've ever made! Outstanding treatment from start to finish. Rebecca checked in with me throughout to make sure I felt comfortable and safe, explaining the products and their benefits as we went.
The whole team here are so friendly and welcoming, but particularly Nurse Rebecca! If you're thinking about booking, I would definitely encourage you to. I'm looking forward to my next facial!
August 24, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Samantha, Thank you so much for sharing your experience! We’re absolutely thrilled to hear that Nurse Rebecca made such a positive difference in your skin journey. Struggling with skincare can be frustrating, so it’s amazing to know that her expert guidance and the resurfacing facial treatment has helped you achieve such fantastic results! Rebecca’s personalised approach, knowledge, and care are such an important part of her practice and we’re so glad you felt comfortable and supported every step of the way. Your kind words mean so much to our whole team and is great for those looking for facial treatments in Norwich. We look forward to seeing you at our our Norwich skin clinic for your next facial! The team at NFBC x
Carly is amazing!
Carly is amazing and made me feel so comfortable and relaxed about my treatments. Carly really listened to my concerns and put me at ease straight away and is so happy to always help and offer advice! I’m so glad I found her and Norwich face and body clinic I would highly recommend!
August 27, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Lorraine, Thank you so much for your wonderful review! We're delighted to hear that Carly made you feel so comfortable and supported throughout your laser hair removal treatments. She truly cares about listening to your concerns, supporting them and ensuring every client feels at ease. It’s amazing to know you’ve had such a positive experience at our Norwich laser hair removal clinic, and we’re so grateful for your recommendation! We look forward to seeing you again soon. The team at NFBC x
Excellent care
I've just finished my course of treatments, and on every occasion I was made to feel at ease. Katherine has been great every time - calm, kind and efficient and she answered all my queries.
August 8, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hi Tara, Thank you so much for your lovely review! We're so pleased to hear that you felt at ease throughout your course of Fat Reduction and Body Contouring. Katherine always ensures a calm, kind, and professional experience, so it’s wonderful to know she made a difference for you. We truly appreciate your feedback and are thrilled you’ve had such a positive experience at our Norwich face and body clinic. We look forward to seeing you again soon. The team at NFBC x
Lauren explained
Lauren was very welcoming and explained fully what to expect with the Laser treatment I’m planning to have.
August 10, 2024
Unprompted review
Reply from Norwich Face and Body Clinic
Hello, Thank you for your kind words! We're so pleased to hear that Lauren made you feel welcome and took the time to fully explain your upcoming laser treatment. Ensuring you feel informed and comfortable is always our priority. We look forward to starting your treatment journey with you at our Norwich laser clinic! The team at NFBC x
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