Extremely grateful for approving my loan given my low credit score. But they could see I have much recent history of consistently repairing that. From there the process was quick concise and efficient... See more
Company replied
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Review summary
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Super straight forward to use and for people like me that have a rubbish credit rating they give you a chance I had an emergency that I had no money to pay for and they helped me out of a super stress... See more
Company replied
Easy straight forward no nonsense forms was approved petty quick and funds straight into the bank no hassle will apply again if needed
Company replied
Easy, quick and reliable, since the beginning, just a few hours and they sent me the money,in a very hard situation they were there to help me, strongly recommend
Company replied
Company details
About The One Stop Money Shop
Written by the company
Whatever your circumstances, including bad credit history, if you are looking for a loan with friendly local service, The One Stop Money Shop can help.
About us
The One Stop Money Shop was founded in 2002 and originally started as a credit broker for short term affordable loans. The business later transformed into an online money lender as it continues to operate today.
Based in Wakefield, Yorkshire, we are proud to our northern roots and to be serving the whole of the UK with a flexible, instalment loan product. Moving away from the traditional payday loan product, we are pleased to offer loans repaid over 6,9 and 12 months which give customers greater flexibility and breathing space to repay their loans.
The One Stop Money Shop is a fully authorised lender under the Financial Conduct Authority, registration number 713424.
As an authorised firm, we have demonstrated our commitment to provide safe and transparent financial products with our customers' best interests at heart.
We carry out a series of checks to ensure that customers can afford to repay our loans without falling into financial difficulty and being clear and transparent is part of the company culture and centre to everything we do.
How to apply for a loan
Visit our website and complete our simple online loan application form. You'll receive a decision within minutes.
More information
For more information, please visit our website or click one of the following links.
Contact info
The One Stop Money Shop, Ground Floor, Cora House, 20 Gills Yard, Wakefield, WF1 3BZ, WF1 3BZ, Wakefield, United Kingdom
- 01924 377771
- apply@theonestopmoneyshop.co.uk
- theonestopmoneyshop.co.uk
4.6
Excellent
545 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Been customer before and now again
Been customer before and now again
Very straight forward
Thank you
March 6, 2025
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Great loan company
Great, straightforward process. Was reluctant to use open banking but made process easier and all sorted. Affordable repayments
Thank you
March 4, 2025
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
They are rude
They are rude, vile and threatening. They have no interest in any customers wellbeing.
They set up direct debits without your authorisation. And then they threaten legal court papers then charge you £50 for it.
They also take into someone else’s wages/income bank account, even though their name isn’t on the loan.
Will be reporting them.
February 24, 2025
Unprompted review
Reply from The One Stop Money Shop
Thank you for sharing your feedback. We understand that financial difficulties can be challenging, and we are sorry to hear about your recent experience. Please contact the office and we will try and help you with your account problems
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Interesting how quickly after providing…
Interesting how quickly after providing all the information that it said they couldn't offer a loan. Do they really offer loans or are they just seeking private data
February 8, 2025
Unprompted review
Reply from The One Stop Money Shop
Thank you for leaving your comment and for your interest in The One Stop Money Shop. We're sorry to learn that you haven't had a good experience us. Based on your comment, you are unhappy that we have been unable to approve your loan application.
Our goal has always been to provide reasonable access to affordable credit for individuals who may not be able to access credit elsewhere. We have managed to achieve this by ensuring that we treat every applicant as an individual and fully assess every customers' circumstances to ensure that the product we provide will help them. As a responsible lender, all our loans are subject to an in-depth suitability assessment. This takes into account any information we obtain from the Credit Reference Agency, meaning that, unfortunately, there are some applications that we are unable to approve.
We would also like to reassure you that we do not collect customers data to share with other companies.
Application was simple enough.
Application was simple enough.. it was the repeated emails and texts asking for information that had already been submitted in the application.. This happened on more than one occasion..
Just kept repeating information already submitted..
February 5, 2025
Reply from The One Stop Money Shop
Thank you for taking the time to reply and feedback. Your comments have been taken onboard. Sometimes there is a delay in requests being received and they may occasionally overlap. We are constantly aiming to develop our processes to make applying as streamlined and as easy as possible. We are glad you found our application process simple to use.
Reply from The One Stop Money Shop
As we specialise in lending to people with past credit issues, a higher rate of interest is charged which reflects the higher risks involved. All applicants must read and sign the loan agreement - indicating that they are happy with the terms
Dragged along all day and gave everything
After seeing these glowing reviews that TOSMS look closely at your circumstances rather then treat you as a score i felt that they would understand. Other lenders refused but TOSMS approved me and then asked for loads of information which i presented within 30 mins of them sending the email.
However, they were insisting on open banking which is not possible due to my bank not being on the list to choose to connect too. But having no ccj or defaults or even missing a payment in the last 3 years i was still told after initially approval that i was declined.
So in short i gave a lot of information in and wasted all that time and effort on falsely leading me into thinking TOSMS was different. But in reality if you haven't got open banking i wouldn't waste a day sending in a large amount of information throughout the day. In my case it was 4 emails of information i replied to and sent in.
And that's without a bad credit score or bad credit repayments.
So sad about the outcome and the leading along.
January 31, 2025
Unprompted review
Reply from The One Stop Money Shop
As responsible lenders we must ensure all information declared and provided is correct. This sometimes means asking for further documentation. Open banking is sometimes required based on credit score, loan amount and other parameters. We are sorry we were unable to assist this time
Easy application process
Easy application process, and extremely helpful staff. Would highly recommend.
January 20, 2025
Reply from The One Stop Money Shop
The team here at The One Stop Moneyshop is thrilled to receive such great rating, thank you.
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
Was very helpful.
January 17, 2025
Reply from The One Stop Money Shop
We are grateful that you took the time out to leave us a review. Your feedback is much appreciated
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
Grateful service was done quickly thank…
Grateful service was done quickly thank you
January 15, 2025
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Excellent service
January 15, 2025
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Great Service in emergency
It's very good and very help full in emergency time thank you Team
January 13, 2025
Reply from The One Stop Money Shop
We are grateful that you took the time out to leave us a review. Your feedback is much appreciated
Reply from The One Stop Money Shop
We're happy to see that you had a 5-Star experience using The One Stop MoneyShop. Thank you so much for sharing.
Amazing service...
It was an amazing service when I needed it. Very clear and simple process and the member of staff I spoke to was very friendly and polite. I would definitely use again should I need to.
January 9, 2025
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We constantly try to focus on quick decisions and pay outs
Reply from The One Stop Money Shop
Hi, thank you for taking the time to provide a rating. We are proud of our high service levels
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