You took my money for an item that wasn't in stock, I then had to wait a week to get my money back. No problem with customer service who were good but please keep the stock levels up to date on your w... See more
Company replied
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See what reviewers are saying
The website was easy to navigate and the price of the scooter we purchased was very competitive. The scooter arrived, well packed and within the timescale stated. Overall a very good experience with t... See more
As usual I was last minute, but needed to get a particular bike for my grandaughter's birthday. I emailed them to see if there was any chance of an overnight delivery and received a prompt response by... See more
I am so impressed with both the customer service and the wonderful toys provided by this company! They gave me great advice when choosing a play house for my grand daughter, it’s arrived and is beyond... See more
Company details
Written by the company
The Online Toy Shop is home to a huge selection of Scooters, Ride-Ons and Balance Bikes from big brands such as Micro Scooter, Smoby, Scoot & Ride, Banwood, Chillafish, Core Scooters, Vilac and Wheelybug. We also stock a huge range of Trampolines, Swings, Outdoor Climbing Frames & Playsets, Outdoor Toys, Playhouses, Slides and Role Play toys from brands such as Gorilla Play, Smoby, Aquaplay, Classic World, Nattou and Little Rascals. We also offer Free UK delivery on everything we sell.
Contact info
High House, IP13 6BQ, Bredfield, United Kingdom
- hello@theonlinetoyshop.co.uk
- theonlinetoyshop.co.uk
4.1
Great
66 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic selection of toys
Fantastic selection of toys, had everything I needed and more! Great delivery time too, couldn’t recommend enough!
February 17, 2023
Unprompted review
Fantastic people to do business with…
Fantastic people to do business with will definitely use them in the future
February 10, 2023
Unprompted review
Fantastic
Great choice of toys for my daughter, can’t fault the dollhouse and my daughter loved it! Quick delivery too!
February 15, 2023
Unprompted review
BEST COMPANY!
BEST COMPANY!! Great customer service, high quality products and prompt delivery!!
January 26, 2023
Unprompted review
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