Portwest Ireland - The Outdoor Shop  Reviews 

269
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, noting that their orders consistently arrive on time alongside great value and reliable communication. Many people also appreciate the wonderful quality of the purchased garments, complemented by thoughtful handwritten notes and very supportive staff members during their shopping journey. However, some customers also noted minor product issues, mentioning that items sometimes required extra attention or arrived with unexpected sizing challenges. A few reviewers experienced difficulties with the fit of certain clothing pieces, expressing a clear desire for a broader range of larger available sizes.

What people talk about most

Delivery service

Reviewers express high satisfaction and delight with the delivery service, consistently noting that orders... See more

Product

Clients share satisfaction regarding the product and overall service. Consumers highlight great quality... See more

Order

Customers had ambiguous experiences with order processes, highlighting both positive and negative aspects.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice good quality coat in a beautiful colour. Really like this coat. Reasonable price. Good website and efficient delivery.

Rated 5 out of 5 stars

I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My j... See more

Rated 5 out of 5 stars

Fast delivery of what I ordered, really good value in comparison to other shops , I’d definitely order from port west again


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Sportswear Store

Written by the company

Portwest is an Irish owned retailer, established in 1904, with 4 stores located along Ireland's Wild Atlantic Way. Designing and manufacturing outdoor clothing and leisurewear for over 100 years, they have become a trusted name in providing functional, durable and stylish collections with value at it's heart. Shop their great range of clothing, accessories and equipment from all your favourite brands for camping, hiking and watersports.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(269)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service…

I got a call from the company after I had ordered my jacket to tell me thete was sm issue with it & they offered me solutions to the problem. It's rare to get hands on Customer service like this. My jacket arrived within 24 hours & is super comfortable. I will be recommending this company.

February 23, 2026
Rated 4 out of 5 stars

Fit to size

I ordered a raincoat in my normal size- larger size not available. I was delighted when it arrived as there is plenty of room for a few layers. Unfortunately I ordered gloves in the larger size so a bit big but completely my own fault.......

October 30, 2025
Rated 5 out of 5 stars

A nice product

A very nice product and prompt delivery too. I like the design of Portwest products and the fact that you are an Irish success story.

October 29, 2025

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