Ben responded to our initial query within minutes, explained everything clearly and got our passports to us on time and without any problems. His expertise is second to none, he is friendly and always... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The passport expert team were courteous, very knowledgeable and helped me get my replacement passport in three days after I lost it on a night out! I would’ve missed my flight to Vegas if it wasn’t fo... See more
Needed a passport urgently for myself as we were travelling for a wedding and I had overlooked the expiry dates on the passport. Spoke to the team at the Passport Expert and they handled everything fo... See more
Me and my Girlfriend needed some urgent guaranteed passports for a last minute trip away. Tom and Ben were so helpful throughout the process walking me through each step and getting us the passports... See more
Company details
Written by the company
FAST TRACK PASSPORTS FROM THE COMFORT OF YOUR HOME. Money back guarantee application checks. Fast, safe, secure, all from your home. The fastest way to get your passport. We simplify British passport applications with comprehensive checks, phone/email assistance, and a full refund guarantee. We handle Fast Track and Premium services, including appointments and courier delivery. Located near Newport's Passport office, trust The Passport Expert for a hassle-free, eco-friendly experience. We will check an entire application. That includes the application itself, the necessary documentation, the photograph and even offer phone call/email assistance as courtesy if any additional help is needed. We are so confident in this service we will offer a full money back guarantee if we miss any anything.
Contact info
United Kingdom
- thepassportexpert.co.uk
Incredible service
Incredible service. Professional start to finish. Kept me in the loop with everything. High recommend! Top service and no hassle. Would definitely use again and recommend to everyone
From Low on Time for an Application to a New Passport in 7 Days
The clock was ticking to sort a time-sensitive application.
And I needed a passport ASAP to complete the application.
But after being out the UK for a few months, I hadn't got around to renewing my passport.
Throw in 100 other things with the business and whenever I sat down to renew it...
...something else was getting in the way.
But the Passport Expert picked up my old passport directly and got a new one through the letter box in 7 days.
It took me 2 minutes to fill out the basic details needed.
Then they handled the rest.
100% recommend, top guys too who are quick and easy to get in touch with.
Thanks Ben and Tom!
Very good service
Very good service, picked up the passport as agreed and it was back in 24 hours! In communication throughout - thank you very much.
My sincere appreciation for the…
My sincere appreciation for the exceptional service provided by Passport Expert UK team.
I recently utilized their services for the passport application process for my twin baby boys, and I must say that I was thoroughly impressed. The efficiency and professionalism exhibited by their staff were truly commendable. If it were possible, I would have awarded more stars for the outstanding service I received.
I was particularly pleased with the swift responses and prompt assistance extended to me. Within no time, an appointment was scheduled for the next day, and all necessary documents were efficiently handled by them. The seamless process ensured that I could entrust my application to them without any worry, allowing me to relax and have peace of mind.
I cannot thank them enough for making what could have been a daunting task into a hassle-free experience. Their dedication to customer service is truly commendable, and I will not hesitate to recommend their services to others in need.
Once again, a big thank to their entire team for going above and beyond in ensuring a smooth and stress-free passport application process for my children. Their exceptional service has not gone unnoticed.
Wishing them continued success and excellence in all their future endeavours.
Efficient and reliable
With summer coming up, my wife and I were going abroad for a holiday (something we haven’t done since Covid) but I needed to update my passport as it was expiring next month, with holiday around the corner and added stress of passport, I came across the passport experts TikTok’s and messaged them via WhatsApp, they were extremely helpful from the start and really reassured me that my passport can be with me in the space of 2 days, which I found shocking, I didn’t have to move a muscle and they took care of everything from start to finish.
Very knowledgeable and helpful people who helped me get all the paperwork sorted and collected my passport and dropped it off too! 10/10 service
Hey this is Diane I used passport experts to get my passport and it came in less than a week
Hey this is Diane. I told the passport experts from TikTok that I needed my passport in the next few weeks. And I was really panicking about it. They assured me everything will be 100% okay and it was. They coverd everything and attended the appointment for me and I was so surprised less than a week ago I asked and today my passport arrived to my door I can’t Belive it. These guys are incredible , super polite , helpfull , fast and trust worthy if you need your passport and you don’t have time to go to your appointment or you are anxious or whatever it may be the passport experts are your hero’s! Not all hero’s wear capes I’ll be forever greatfull for everything you did. And I’ll be sharing this far and wide what an amazing service
Saved my holiday …
I was struggling to get passport renewed in time for my holiday.
Stressed as no good at these type of things but Ben and the team made everything so easy.
They re-assured me it will be back, sorted all the info, went to my appointment I literally just sat back and then passport delivered!! Honestly what an absolutely amazing service!!
Thank you so so much!!
Professional and easy
Really helpful and easy. The process was simple and clear throughout. I needed a Passport urgently and I was unable to take time off work. The Passport Experts attended the appointments for me, which really helped. They also arranged the Passport delivery, making the process far easier with limited notice.
Highly recommend and wouldn't think twice about returning.
Amazing people
Amazing people! Really reassuring and actually are up front and honest with you, highly recommend!
I contacted this company with several…
I contacted this company with several questions about my passport application and they responded straight away with great advice that I followed. Very easy to talk to and very welcoming.
Professional and exceptional service, Highly recommend
A very professional service, clear communication, exceptional service from start to finish. Highly recommended no one will work harder for you 10 out 10
I had a name change to do on passport…
I had a name change to do on passport and wanted it back ASAP as had holiday booked wasn’t shore how I went about the process so contacted these guys & (Ben) can honestly say I don’t think I’ve experienced anything as easy and smoothly processed with this all due to the professionalism Ben talked me through everything then backed up with email plus kept me updated throughout the process I had 7 day fast track was done in 2 days and in the post well worth the money top company thanks Ben
Brilliant Service.
Needed a passport urgently however was unable to get the day off work to travel. The passport experts took away all the stress for me. The passport experts delivered my new passport to me, completely accommodating and helpful. Highly recommend.
Although at the end of many…
Although at the end of many conversations I did not require to renew urgently The Passport Expert Uk advice, understanding and potential service was exemplary. I would have no problems in recommending them.
Absolutely amazing team no fault at all…
Absolutely amazing team no fault at all been talking to the team through TikTok and they have reassured me a number of times definitely recommend them fast response too through message really grateful for finding this company :) Thank you
I can’t thank these people enough
I can’t thank these people enough! They have been so so helpful and try their absolute best to help me out.
Definitely recommend!
Gave some great info helping me getting…
Gave some great info helping me getting my passport early
7 day Fast track very easy
7 day Fast track very easy, filled in form on website, sent off docs and passport came in 5 days. Had to take the day off work to go Newport passport office last year and was a nightmare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








