TPO Mobile UK Reviews 487

I do not, as yet, have any problems with too.

Good service and great that you are able to support a charity of your choice. Only downside is that it is on the 3 network.

Good coverage (in UK), great value, with no extras on the bill.

My deal is just what I need. Great value and 10% goes to a charity of my choice.

good price, good service.

Good coverage on 3 network.

Low prices that are held for existing customers even when the advertised prices go up for new customers.

Could improve the number porting process so that it is automated on the website rather than by email request.

This service is incredible value for money, by far the cheapest I have found AND they contribute part of your bill to your nominated charity. Painless, prompt switch over of my phone number, excellent service.

Excellent value for money sim only deal plus part of the monthly fee goes to charity. Straightforward to switch number over and prompt and efficient customer services all done without any issues. Highly recommend.

Excellent and had no problems. Great coverage and great service at a great price

Good customer service. Billing worked fine. Just wish they offer an App to monitor your account status (data used etc)

They provide a mobile phone service - so far it works, can't grumble

Cheap monthly SIM. No problems.

Still the TPO Signal/Network not covered on many places on my area RH10 3DU.. Please make the signal strength strong

TPO are great, the service is fantastic and your money helps any charity of your choice.

Utterly abysmal; atrocious network issues and atrocious, non-existent customer service. Activated two sims on two phones with no service on the network. Their website said try again in seven days. Informed customer services by email as there is no way to phone them (ridiculous for a telecoms company). Customer services should have responded within 12 hours but didn't. Cancelled after three days without using any call allowance or data, demanded a refund. Response within 24 hours saying sim activated therefore refunds not possible. Emailed their complaints team which is stage 2 of their complaints procedure as stage 1 is an 0870 number and chargeable (again ridiculous for a telecoms company and for a complaints line). 12 days later and no response from their complaints team; no surprise there.

I don't think this company is serious about sharing proftit, if it were then they might consider trying to keep customers with the best service possible. Personally, I think this company is using the principle of sharing 10% of their profit as a sham as they do not apply the same principle of compassion to taking care of their customers. So much for this company's claim to make a positive impact on peoples lives.

Looking at the numerous other single star reviews I have obviously shared the crap experience by those reviewers. I wish I could have given no stars.

Awful company. Charges for data when mobile data switched off. Paid tonight and within an hour, stopped my phone usage again saying I had run out of credit again - despite my not using the phone. No reply from customer services as usual. I am leaving asap...