I was served by Morag. She was SO helpful and very approachable. She helped be gwt points back on my Perfume Shop card. I had an online order of £393. I could not find my card. She us and asset to t... See more
Company replied
Location
Switch locationUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
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See what reviewers are saying
Website wasn't working for a c&c so called the shop and got a human. K was more than happy to set aside what I needed to pick up later. When I arrived at the shop K was with a customer yet still manag... See more
Company replied
Very happy with my purchase and price, the items and the fact they give u little testers and the fact it doesn't take long at all. I used to shop with you's for years just never out shopping these day... See more
Company replied
We had a wonderful experience at The Perfume Shop in the Bon Accord Centre in Aberdeen. Penny served us and she was an absolute delight, she was so kind, helpful, and incredibly knowledgeable about th... See more
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, United Kingdom
4.8
Excellent
573 reviews
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Excellent Experience
I went into the store in Bon Accord Aberdeen yesterday looking for my wedding perfume, Penny was absolutely wonderful, she asked great questions and helped me find the perfect scent for me. She was genuinely excited for us getting married and gave excellent customer service. I also love how small and intimate the store is as you get plenty focus and attention.
August 19, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Top class customer service
Shout out to you, Penny! My mom and I visited the shop to look for a perfume, and Penny did so much more than just help my mom find exactly what she was looking for - Penny was so personable and made us feel incredibly welcomed. Such a lovely shopping experience!
August 19, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was looking for a perfume for a friend…
Was looking for a perfume for a friend of mine. Penny was extremely helpful and friendly
August 18, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We had really an amazing conversations…
We had really an amazing conversations with penny, my husband was looking for a perfume that suits him, he wanted a sample to see if it suits him , it was not available , then penny looked after really well, and husband and I was got served with love care , my daughter was too happy to see her, really good vibes, we definitely will visit again .
August 17, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The lady that I attended to me was…
The lady that I attended to me was amazing. Her customer service skill worth rewarding. I came for one perfume then she made me bought 3 😁.
Her name is Penny.
August 13, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Penny was really helpful and assisted…
Penny was really helpful and assisted me to pick out the perfect perfume for me. She listened to the what I liked and showed me various perfumes finally settling for Jimmy Choo. Thank you
August 14, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Penny from Bon Accord Perfume shop
Companys employee called Penny in the Bon Accord centre in Aberdeen was an absolute star, so warm and friendly and made the wife’s experience in the shop really good, we came out of there feeling we had a new friend
July 31, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
John & Linda
Extremely helpful staff, pointing out new products and patiently finding perfumes to suit my requirements.
Always leave the shop satisfied.
August 7, 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very friendly
Very friendly, helpful and efficient staff. Gave me good advice with reference to posting my purchase to my sister in East Grinstead, West Sussex. Thank you
August 6, 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Quality of Service
I was served by Kirsten, who provided quality customer service and gave helpful and prompt recommendations every step of the way - despite only having started the previous week.
Genuinely impressed!
August 7, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello Sabyasachi,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was very happy with everything the…
I was very happy with everything the packing also the test test thank you so much. I always look forward to when I get this delivery.
August 3, 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Morag is 10/10
Morag went above and beyong for us. Cannot thank her enough. Absolutely outstanding service x
August 1, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful welcoming staff
Wonderful welcoming staff, who were so helpful, who got me what I wanted.
July 31, 2026
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Cara and Penny top class customer service.
Cara and Penny made me and my wife so welcome, explained the offers available and let us test all the scents we were thinking of buying. Absolutely first class customer service that resulted in us both making a purchase.
August 3, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
It was a great experience at the perfume shop in Bon Accord. My wife and I, were attended to by Morag. Morag made the selection process easy and personalised. I definitely will return because of the great customer service.
July 30, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was an awesome experience choosing…
It was an awesome experience choosing from range of scents for my wife’s birthday, was served by Cara and Penny and was a great experience
March 12, 2026
Unprompted review
Reply from The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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