I had a fantastic shopping experience thanks to the manager Michelle and Abby. Both ladies were exceptional in their roles—friendly, knowledgeable, and incredibly helpful from start to finish. They... See more
Company replied
Mall Kiosk, The Alhambra Shopping Centre, Cheapside, S70 1SB BARNSLEY, GB
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I had a fantastic shopping experience thanks to the manager Michelle and Abby. Both ladies were exceptional in their roles—friendly, knowledgeable, and incredibly helpful from start to finish. They... See more
Company replied
Initially the perfume I ordered had been shipped with a item missing and note on the back stating that it had been smashed, unfortunately this caused lot of stress. There was no way to get into contac... See more
Company replied
Kept me informed on delivery and time slot .came on time definitely use again only downfall wish product would have come in a box as is a xmas prezzie other than that highly recommend
Me and my wife visited the Barnsley store and were greeted upon our visit by Courtney. She was absolutely fabulous with us! We were looking for a new scent that was similar to what we would have... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Mall Kiosk, The Alhambra Shopping Centre, Cheapside, S70 1SB, BARNSLEY, United Kingdom
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Whether I visit the store or send for items online I have always been very satisfied with the service that perfume shop has provided.

Reply from The Perfume Shop - Barnsley 87
Absolutely amazing customer service very warm welcoming people very nice I wouldn’t buy my fragrances from anywhere else this is the place to go if there where more it would be more than 5 star review

Reply from The Perfume Shop - Barnsley 87
The ladies in Barnsley store are amazing nothing too small they helped me choose out my favourite perfume would recommend x

Reply from The Perfume Shop - Barnsley 87
Absolutely fantastic service especially Michele Barnsley centre. Overall excellent customer service x

Reply from The Perfume Shop - Barnsley 87
My dad asked me to write a review his name is Neil.
Thankyou for my purchase for my daughter’s birthday fantastic once again very pleased.
Thankyou Abi for sorting me a bargain.
All staff very helpful

Reply from The Perfume Shop - Barnsley 87
Me and my fiancé visited the Barnsley store to buy our wedding perfume. We were served by Abbie and she was fantastic. She was really helpful, making sure we were happy with what we chose. Will definitely be returning for future purchases.

Reply from The Perfume Shop - Barnsley 87
I have been coming to the Perfume Shop in Barnsley for years and I absolutely love the customer service, all the staff go above and beyond. Shout out to Courtney, Fiona, Michelle and Elana. They are all really helpful, they listen to what you might like to try, giving advice really quickly and efficiently, and they are a fun team that just bring me so much happiness when I go and get my several bottles of Alien filled up every month! I love you all girls, thank you for being you, Kate xx

Reply from The Perfume Shop - Barnsley 87
Lovely service from Michelle, very welcoming

Reply from The Perfume Shop - Barnsley 87
Fantastic visit. Got a really good deal on some Gucci perfume. Courtney gift wrapped this for a small extra charge and I have to say some of the best service I've received anywhere when buying anything. Well done, will be back and recommend to all.

Reply from The Perfume Shop - Barnsley 87
Brilliant and knowledgeable staff
Always extremely friendly and willing to go the extra mile for customers
Abi was very helpful and didn’t rush me even though I couldn’t make up my mind straight away 😃😃

Reply from The Perfume Shop - Barnsley 87
Great customer service from two lovely ladies Fiona and Michelle at The Alhambra in Barnsley . Purchased three lovely perfumes for me ,my mum and a friend. Great choice of perfumes , very clean, well displayed little perfume kiosk .

Reply from The Perfume Shop - Barnsley 87
Fiona and abi at the Barnsley store were fantastic today. Very helpful with a product I bought in December that had become faulty. Amazing customer service. Definitely a credit to the company. I will always use this store for all my future purchases after the service I received today!

Reply from The Perfume Shop - Barnsley 87
Lovely staff, so kind and friendly. So glad I picked my order up from here. Was disappointed with the delivery experience but the staff here turned my negative experience around on collection. Thank you.

Reply from The Perfume Shop - Barnsley 87
Me and my wife visited the Barnsley store and were greeted upon our visit by Courtney. She was absolutely fabulous with us!
We were looking for a new scent that was similar to what we would have normally and straight away, Courtney offered up a variety of tester options for us to take away with us. Upon deciding and narrowing down to some close favourites, she let us wear the spray on our skin and then come back after some time so we could really get a feel for the scent on our bodies.
From start to finish, she was very attentive, knowledgeable, friendly and above all else, a pleasure to deal with!
Elena was a very friendly and helpful.She help me always to find a perfect gift for my family and friends.
My experience with perfume shop is always great!
Thank you Elena!

Reply from The Perfume Shop - Barnsley 87
Fabulous perfume the girls very knowledgable have time for you and helpful at the perfume shop Alhambra Barnsley

Reply from The Perfume Shop - Barnsley 87
Very experienced and professional staff, with a noticeable passion for perfumes, helped me out to discover my next daily parfume as what i was using got discontinued. The staff was very helpful with me as i was smelling dozens of perfumes and not got criticised for it instead got updated on new arrivals, and had little insight on the upcoming perfumes as well as on new offers and gifts. The store in Alhambra, Barnsley, has the best customer service i have ever experienced. Very professional and will definitely go back there and recommend it to everyone else.

Reply from The Perfume Shop - Barnsley 87
perfect service from Abi and Fiona. first class in terms of advice. will definitely go back. 200%%%% satisfied😘😘😘

Reply from The Perfume Shop - Barnsley 87

Reply from The Perfume Shop - Barnsley 87
What a fantastic experience once again, the staff here never fail to impress me with their knowledge, commitment , dedication, and passion for the job they do. I don’t normally like to name people personally but Courtney and Fiona are special , they always go above and beyond to make sure you leave happy and content with your purchase. They are all the type of people I would want working for my business. Keep it up girls , see you at the bar ! 👍

Reply from The Perfume Shop - Barnsley 87
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