I had a fantastic shopping experience thanks to the manager Michelle and Abby. Both ladies were exceptional in their roles—friendly, knowledgeable, and incredibly helpful from start to finish. They... See more
Company replied
Mall Kiosk, The Alhambra Shopping Centre, Cheapside, S70 1SB BARNSLEY, GB
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I had a fantastic shopping experience thanks to the manager Michelle and Abby. Both ladies were exceptional in their roles—friendly, knowledgeable, and incredibly helpful from start to finish. They... See more
Company replied
Initially the perfume I ordered had been shipped with a item missing and note on the back stating that it had been smashed, unfortunately this caused lot of stress. There was no way to get into contac... See more
Company replied
Kept me informed on delivery and time slot .came on time definitely use again only downfall wish product would have come in a box as is a xmas prezzie other than that highly recommend
Me and my wife visited the Barnsley store and were greeted upon our visit by Courtney. She was absolutely fabulous with us! We were looking for a new scent that was similar to what we would have... See more
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Mall Kiosk, The Alhambra Shopping Centre, Cheapside, S70 1SB, BARNSLEY, United Kingdom
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Fantastic service always shop for my perfumes at the perfume shop. The staff are very helpful nothing too much bother. The prices are better than any other perfume outlet. Brilliant.👌👍
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